2132 Reviews of Curaleaf - Camelback Rd.
4.6(2,132)
4.6
Quality
4.6
Service
4.6
Atmosphere
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I’ve been coming here for my medicine for 2 years now and they have always done a fantastic job!
June 11, 2020
Like the service I got... Love the prices I can get what I need.. curaleaf is hands down my favorite dispensary! Thank you for being there❤️👍👍
October 22, 2020
Curaleaf delivers a super deal everytime, they have the best budtenders😁
Every single person I’ve come in contact is always super nice and helpful. I could go to other dispensary’s but I haven’t. The pick up process alone is keeping me coming here. Keep up the good work guys 🙌🏻
Come check them for yourself. I love the flower. Vibes are awesome also. I smoke here at least once a week.
June 17, 2020
Not too bad of a place. Parking is a nightmare though!
Curaleaf
This is a review of their customer service.
I have been going here since the place was called “Swell” and have always been happy with their products, pricing and service. However, being that this is a controlled industry, if a patient has an issue with the product, my experience is that you’re on your own.
I enjoy cartridges and have been using them for years. My problem is with “Select” cartridges specifically because they always are low. Meaning, you pay for .5g and the cartridge is not full. I have written to Select but they don’t respond so this time I contacted Curaleaf.
Their first response was quick but it was saying that it’s nearly impossible for what I say to happen, but that it was a possibility. Then they said they couldn’t do anything if I had taken a draw from the cartridge, but I hadn’t. I took pictures of the shortage and waited for a response. When I responded to them that I had not taken a draw and I sent them images of the cartridges. Then I never heard from them again. Paying full price for something and then not receiving the product as paid for is upsetting enough. A business that ignores customers after initial contact is not my type of business. If I pay for something and it’s not what I paid for, the least you can do is make it right but instead you respond asking for a reply, I reply and then you ignore me.
This dispensary will give you a pre-roll every month for reviews left on google, leafly, weedmaps etc...that is why there are all positive reviews because they offer payment for the reviews. Well, here’s my review. You have good vet discounts but this vet won’t be going there anymore. I can find other dispensaries that will ensure they aren’t selling cartridges that are short product and that return correspondence.
My original letter:
I'm curious as to how to deal with a return. I'm really getting tired of buying "select" cartridges that are not nearly full. I just bought two more yesterday. One is just a little more than half and the other ones not full either and I'm really getting tired of this. I've been getting the runaround. I was going to buy timeless but your bartender assured me that these would be good and that there was a good deal so I tried again and it's not that I don't like to select product but they consistently do not put the full amount into the cartridges. I want to return these I'm never buying select again how do I do this? I don't want to come down and wait another hour like yesterday.
First and only reply June 3:
Hi Jim
Thanks for reaching out.
I believe all cartridges are filled based on weight (500mg or 1000mg) – the same weight it is reported against your allotment. We spot-check products’ weight to make sure products are what they say they are… and haven’t seen any that are short on product.
But it is possible that an error has occurred.
Sometimes, if the oil is hot or warm during the filling process, it will flow into the lower chamber and thus could appear to be “partially” filled. But it does have the correct amount of medicine by weight. Especially now that it is summertime, the oil is definitely warmer than usual, so it is more common to see that – in al brands, not just Select.
That said, if there is an issue outside of that, we would definitely want to make it right for you. But we can only do that if you have not taken a draw from it yet. Any chance you haven’t taken a hit of the cartridge yet?
My first reply to them June 4th:
Hi there,
I really appreciated your reply. I haven't touched either of them aside from opening from the box. I have the boxes as well.
I took a picture before I wrote to you just in case. (I didn't expect a response).
How do we proceed from here?
Regards
Then on June 9th, I followed up because I hadn’t heard anything:
Hi there,
I really appreciated the quick response but am still sitting here with two cartridges that are light in weight. I responded five days ago and now nothing?
Please advise.
Regards
And here we are two weeks later. I am certain they have decided to ignore my emails so I will post this review to all of the sites and go in to get my free pre-roll(s).
Quick, fast, awesome service! Security guard was nice and friendly too! Budtender wasn't to friendly ....but it was early morning.. I'll be back.
October 2, 2020
Curaleaf is wack asfffff they ran out of weed so they moved all their bottom shelf to the top! So now you pay top tier prices for bottom tier weed lmaoo
March 10, 2020
I am very satisfied with the employees and service I’ve received at both Curaleaf locations. But I am very frustrated that Curaleaf only offers edibles on special one day a week and that day is Monday (Monday!) and they run out of them by mid day! It’s been 3 weeks now that they have been sold out of what I want to purchase. They seem to never have enough in stock and it’s doubtful that I’ll be able to get any during the week because they will be waiting for the next shipment. (It’s a vicious circle ya see). Concentrates are always on special here if that’s your thing, all week long, day in and out and they never run out. For medical reasons not everyone can vape or daub, of smoke as many joints as I used to and for other medical reasons some need to medicate with edibles. I used to love Curaleaf (Swell/ Midtown Roots) when they were deli style and I bought my flower, they always had product, now it’s no longer about the patients needs and just selling whatever makes a bigger profit. I’ve been forced to look for another dispensary, Curaleaf no longer serves my needs as a mature medical patient. It is great if you just want to get high but they really focus on younger “patients” and what they purchase, not on providing good deals for all their products.
Bummer.
December 4, 2020
Fire trees good deals
October 8, 2020
This dispensary is awesome good bud man
October 21, 2018
I loved swell and now I like curaleaf,Buuuut,my last visit I spent 102.26,I was short the 26 cents and my budtender crossed his arms and waited as I searched for some change then FINALLY said don't worry about it wich was cool and all but that should have been the 1st thing he said when he seen I didn't have 26cents. so I'll just go and spend my Benjamin's at nirvana for a few weeks til curaleaf gets more "chill Bud tenders". ALL IN ALL CURLEAF STILL HAS 🔥
October 16, 2020
Really good selection and the staff is very friendly and super helpful.
October 9, 2018
I like your site and from your bike riding patient, " I'm in better shape than before and I smoke.
Brenda S is seriously the best. Every time I am fortunate to check out with her, she makes is so smooth and such a pleasure. Thank you Brenda for an excellent experience.
December 15, 2017
Great location and friendly staff! Josh provided excellent service and was very knowledgeable. Definitely coming back
November 28, 2017
Flower is good. I would definitely recommend to a friend
December 5, 2020
Love this place. Always got some fire deals going on and the nicest staff. I love love love curaleaf man
best bud around and best deals also. everyone is super nice and there are lots of locations! i like all their strains
Great place and awesome prices good selection definitely recommend going
ALways on time and very good customer service
Everyone is good people there n good prices
This is my go to shop!