Sunnyside Cannabis Dispensary - Wrigleyville

owned by Cresco. Used to be a regular patient here until, they got bought out and went down hill. they only care about profit, and have no care for the patients. If you'reedical I strongly suggest going elsewhere.

The prices and the location of Sunnyside are the best thing this location has going for it. The wait is horrendous, they don’t have a menu, they don’t have a wide variety of product, and the bud tenders aren’t knowledgeable. I’m aware that marijuana is freshly legal in illinois, however, I went to other Illinois dispensaries that were much more knowledgeable and efficient. I would have not returned had this not been the only recreational dispensary open on Thursday.

Online ordering is still a mess and security treats you like a criminal. Tell the security guy outside to put his mask on his face. It's not very effective as a necklace!

The management and staff are extremely nice and easy to work with and their whole operation is very professional. On the day prohibition ended, this dispensary had a well thought out plan of being completely inside local businesses for the majority of the 7 hour wait in line and went as far as passing out free coffee, cookies, and pizza. Thanks y'all! 👍

If I could give them zero stars at this point I would. Their security guards intentionally misgendered me, made fun of me and laughed at me as I corrected them telling them I was non-binary. I had my medical card and ID literally ready to go - as always - they refused those and asked for an order # instead which literally never happens here. I watched as they let other users in without asking this question, when I confronted them about it they ignored me and told others to just ignore me. One of the security guards was so aggressive and in my face, my personal space, that I felt physically unsafe and humiliated by this experience. After I finally got a shift supervisor, he literally told me I needed to be respectful to the security and presumed it was all my fault. Security literally wanted to follow me to the register. I've never felt this discrimination before, especially by folks who are supposed to be working somewhere and making you feel safe. I spoke to the store manager who confirmed the order # request was a lie and not policy. They told me they'd relay this fiasco to their security head - I asked for phone confirmation when that happened and I have yet to be contacted. If you're queer, go spend your money somewhere else - zen leaf in Evanston is much better to their lgbtqia community.

The online ordering was a little rough previously, but tried again today and it was very smooth and quick. Was able to place and pick up my order within the hour. Thanks!

Very friendly, efficient and professional.

As suspected, this place has left it's medical patients out to dry. Tons of half truths regarding the recreational business and shady sales tactics leading up to Jan 1. No on-line ordering as promised (we we were able to this prior to Jan 1). I will be switching as soon as the "smoke" clears from the onslaught of rec newbies.

I'm heavy consumer / Medical patient and LOVE this place, you are in great hands here. To have the best possible experience, have your order number and ID ready when you arrive. The line moves super fast and the security is great. Selection is excellent. The entire staff is amazing, knowledgeable, and cool. They love to answer questions when you're ordering AND when you're paying if you think of something else. There are no stupid questions so if you're new to THC, don't be shy. There used to be long lines for rec (like there were at every dispensary) but they have figured out the logistics here. It's SO EFFICIENT for both medical and adult rec. Whie the selection is excellent, my only suggestion would be to ask suppliers for more of the classic strains that some of us have never tried! Especially indicas as many struggle with sleep. I was so excited to see a Northern Lights preroll on the menu that I bought 2! Thanks for getting that one y'all I appreciate it!

Wait time was long but not as long as originally expected. Product quality was good

5-6 hour wait on day 2 of legalization, be prepared! Will probably be like that for the first few weeks. Bring snacks, laptops, movies, usb battery pack, Crazy Creek chair, AND CASH. They could not have done a better job with corralling that many people for so long. Very friendly!!!!! pizza, chips, water provided during my long wait. Once inside, good selection, prices were as I expected. I hope they go down in the coming weeks. Excited to see what a more relaxed quick visit will be like once the legalization craze ends

They care more about their branding than being mindful of the climate crisis. They continue to ignore the community asking to allow customers to refuse their giant unrecyclable bags. Give us a paper option. Their bags are littering our neighborhood.

Thanks for the option but I will Never return. Wait time is too long. You have to wait here to wait there. Maybe give assigned time for custermers to come in. AND HAD TO PAY A $3 FEE FOR USING MY DEBIT. REALLY ???? medmen in Evanston does not charge u for using debit. Just felt unorganized. They were very polite. But ...... that will not get me back. Ohhh. And when I asked to see the items before I purchased them... the gentleman told me I could not touch??? Really ...

The process is efficient and the staff is friendly! Nick S. helped me out with product check and quality and made the whole experience as comfortable as possible. I’m a returning adult-use customer at this place and will continue to be one in the near future.

Friendly atmosphere, line was long but it moved faster than I had expected. The customers in line were friendly, and Ali (who brought up my order) was professional and funny. He hyped up two of the products I purchased and they definitely lived up to the hype.

The buying experience was quick and easy. Will definitely return and recommend.

I am a medical patient and I hardly ever wait at all. It’s a pretty streamlined process. I really appreciate the friend demeanor and professionalism of the staff too.

Was here on day 2, everyone was friendly and knowledgeable, I picked up two disposable pens, Cresco outer space and Verano cantaloupe haze, not a fan of the taste of the outer space, but both were good products and were the cheapest prices around too. I'll be back to visit these guys for sure.

Bought Chem 91 from pti and it tasted and smelled of mold - after 200 illinois purchases first time this has happened -

I like the prices compared to another dispensary I visited since legalization.

Extremely long lines for no reason - just understaffed. Line usually wraps around the block and can take hours. If there were one or two more personnel in store they wouldn't have this issue, but its just understaffed. You can order in advance but you still have to wait in the long line so I have no idea what the benefit of ordering in advance is. Quality of the product is ok. Nothing great. Most of it is high supply, which is average quality. If you're concerned about covid, dont come here. They pack a lot of people into one room with no air flow waiting in line. I don't understand how this place is allowed to be open when restaurants arent - its the exact same crowded environment. Overall, I'd say this place is just poorly managed. Could be much better run and more efficient operation. Unfortunately not much alternative yet in Chicago. When there's competition, this place will need to improve.

I’ve been to this location 51 times and spent over $12k at this location. The loyalty rewards are meek to say the least. Parking is rough if you are driving. They are so slow at this location. They say it’s because of rush times but I’ve tried all days and times and it’s just pretty much this way all the time. You need to block 30-60 mins out get through it and be prepared for your pre-ordered product to run out. I complained once, which I don’t normally do and I just got a crap answer that it’s just a rush. Since I have 51 visits I can honestly say this looks like a staffing model issue. Lastly you have to go through a two step process to get your order. Waiting in one location then going across the street to the other to finalize the transaction. So if you are a busy person this isn’t the place for you!

Worst in the city of Chicago! Security guards take there job to far ! Very rude and disrespectful! Prices are ridiculous! Hour wait!!! Never enough staff and again the security is horrible no customer service skills! HORRIBLE EXPERIENCE! Don’t bother

I’ve been coming here for two years now. I will say that this place started off a pretty rough back when they first opened but has become better and better every time I step in the door. The staff is wonderful from security to the budtenders I will say and has been from the start. The vibe is clean/upscale and the staff bring the culture. It’s Illinois so it’s taxed but the quality is fantastic.