Sunnyside Cannabis Dispensary - Champaign

very slow service

Visited the 2nd of recreational, took a bit to get in but was worth it, the staff are super friendly and are very knowledgeable, great service and selection, overall this will be my go to dispensary.

Was awesome and very well managed with legalization craze in effect. Got flower, pre rolls, concentrate, carts and edibles. Yes the lines are long and taxes high, but cmon it’s legal now and the quality is unmatched in the streets! Great service, pricing(getting better daily) and awesome management and bud tenders!

This was the second day of legal recreational in illinois, and with a low number of licensed dispensaries, lines were incredibly long. Through January 2020, i would expect at least an hour long wait and probably significantly longer the later in the day you arrive. The "wellness advisors" were friendly and could easily offer suggestions for other products if the one you were looking for was out. Keep in mind, there are going to be a lot of people that are new to cannabis with a lot of questions, and that does slow the process down. The people in line were great and the line process was well managed. What needs to be improved is some of the communication about what you can buy and what counts for what category.

this place is the absolute worst dispensary ive ever been to out of 4 different states over 5 years. i stood in line for almost 5 hours in freezing rain to enter an empty dispensary with the most rude and least helpful staff ive come across only to learn theud lied about what products they has in stock all day. they are taking advantage of the naivety of customers and charging over 4 times the value of the product they sell. do not waste your time or money you cant make a purchase without being ripped off.

Worst experience ever! The service is extremely slow, I waited 3 1/2 hours to get what they wanted to give. Everyone was given a menu prior to entering the building and asked to write down what you wanted. Once people were inside every person had at least one item that they were told was out and needed to be substituted. With no menu, you are stuck with their choice. The guy at the check out counter moved as slow as possible then coughed and sneezed on my change before he handed it to me. Not to mention the taxes and prices were very high. I will take my business to Michigan where I can get what I want, not stand in a line, and not get scammed out of money. I will never shop sunnyside again

I told myself I'd never go back again unfortunately I did not listen to myself. Placed an order for an Indica Strain and received a text confirmation that my order was ready. Drove 1 1/2 hours to pickup my order only to find out they switched my order due to they were out?! Rise Dispensary in Effingham, IL is gonna be my home spot from now on due to the lack of brains at Sunnyside!!!!

Man I waited over a hour to place a online order and they site online is messed up and want let you order smdh! Glad I don't stay here and have to put up with them.

3rd time Cresco has blocked my review from being posted, video coming soon to YouTube about Cresco boycott

The worst experience I have ever had at any retailer. The security personnel are complete assholes. The bud tender are arrogant and unfriendly. This place would be out of business if there was an competition. Illinois needs to free the market and sunny side needs better management.

First experience was great. This second trip, not so much. I'd sit on here all day explaining the bs I went through, but it looks like I'm not the only one. They got 5 stars last time. This time, if I could give them 0 stars I would, but 1 star is default. Never will I set foot in a sunnyside dispensary again. Btw, prices are astronomical even for a shortage. It's obvious that my first trip was a fluke. Do better Cresco!!

I loved this place before 2020. Now every time I go there I get verbally attacked by security. Would not go if medical, they will make patients wait out in cold while serving rec.

Pros -Rewards program; online accounts; offers. -Cool brochures. -ATM inside. -Variety of products; decent quality. Cons -Overpriced; prices shown are before a hidden 35% tax. -Long lines; staff exaggerated the wait times. -No parking. -Took until COVID to get shit together & figure out the science of online ordering. -Rude service at the pickup counter; was incorrectly told RSO could not be vaped in a wax cart. -Overpriced sale of CBD products; seems deceptive. -Medical patients take priority to such an extent that shopping recreational is uncomfortably difficult. (Numed is also guilty of many of these things, but offers slightly better service. Sorry not sorry.)

I am a fan of Sunnyside

Every time I’ve been past, they’re _never_ open for adult-use sales. Medical only.

What is up with Illinois prices? They are 3-5 times higher than Denver, Vegas, Cali ... even Michigan who is new to the game smokes Ill on their prices. In Vegas/Denver carts are under $20, wax is usually $20-30 G, quarters are $54 in Vegas and $48 in the D ... ya'll are selling $25-30 for a G of average weed! Cmon people, it has been a couple years now, get with it. $100 for a G of wax is INSANE!!!

Always great customer service. Supply is much better. Shuttle driver is nice too. Don’t forget to tip Smiley. Only thing is the exceptional number of armed security guards. I get the need for security. I respect the guards. It’s just a buzzkill to worry about firearms at the dispensary.

The staff is great. Very helpful and friendly. Online ordering makes it very quick most times. I do wish the location allowed for more looking at product.

I'm not sure what everyone else is complaining about, but I've just recently started going to thus dispensery within the past month and every visit has been nothing short of amazing. The service is CRAZY fast! Even on a busy day, they're still faster than mc..you know. 10/10 highly recommend. So friendly. Vibes are chill. Great atmosphere. Great customer service.

I'm from Florida and the staff made it a easy fun experience. I highly recommend this location!

Friendly helpful staff, speedy service and a congenial atmosphere. What’s not to like?👍🏾

It’s a nice shop and the staff are friendly, I like the selection

Didn't log my pickup order, was very rude while I tried to confirm the order. Told me it was the wrong address, showed them the address was correct. Either the staff in incompetent or they lied in alerting me that my order was ready.

I really appreciate a lot of your crew here and I believe he is a manager maybe but the guy… he presents himself super well has glasses and brown hair… he usually grabs the green for the people running the registers. But yeah he’s always calm mannered and takes time to answer and answer correctly any of my questions… much appreciation to you!