Sunnyside Cannabis Dispensary - Framingham

It seems like prices/amounts are wrong or intentionally misleading when placing an online order. $30 for a gram? It’s going to be $80 when you get there or half the amount of product. Baiting customers with false advertising and switching upon pick up. Nothing will be done to rectify it. I leave this review after the 3rd occurrence.

My Mom, sister and I all placed orders at 10am yesterday, to be picked up at 7pm. We drove a half hour to get there. When we arrived, the line was out the door. We waited in the freezing cold for over a half hour. When we finally got in, we were told that our pre-ordered Flower was sold out in the morning and we could purchase the same flower 3x more expensive. The staff was incredibly unprofessional. The manager came over so nonchalant and said "oh someone should have called you. But you can buy this one instead" ...ummm no, that is completely unethical. We have been customers since Cultivate opened and frequented all 3 locations. But we absolutely won't be going back. Dispensaries are opening everywhere, no need to be bait and switched there. Absolutely ridiculous, unprofessional and unethical.

I came in on a rainy day. The door was locked and there was no sign to indicate a need to ring the bell and wait, etc. So I hit the button for the bell and heard something indistinguishable. Waited a few minutes and tried again. While I had my ID checked I heard the next person pull on the door handle a bunch of times - clearly not knowing what they were doing wrong. I mentioned there should be instructions. Apparently the guard was on break (again, a sign indicating that might be nice especially while it's raining). I go stand in line for medical for my pre-order. I then see walk-in folks continue to get service while I waited. I saw the pre order sign/line and thought maybe that's where I should've been since I did pre order. FInally get up to the counter only to be told they couldn't help me for medical. Five people who came in after me got service before me. So apparently though you might have medical use for pain, anxiety, etc. it doesn't matter. You get service last. I'm cancelling my order since thankfully I have other options.

Not recommended for medical patient

This review is for Cultivate- Framingham. They are a fantastic, smart, cool bunch, and their products are great. After a customer was turned away for lack of proper identification, she snuck to the back of the line to approach me and asked me to break the rules for her and buy stuff for her (ProTip: that would result in us both being banned)... but the doorman at Cultivate in Framingham made me feel safe right away! He swooped in, and quickly handled the situation with care and professionalism. I will continue to always visit and buy products from the Framingham location because I know my safety is their priority. Huge shout out to Shaun, and your whole team!! Thank you!! I’ll never shop anywhere else.

Ordered online and it was ready with no wait when I arrived. This was my first time here and after the level of service and friendliness with everyone I interacted with, I will be back soon! Budtender Andrew was great- making my experience personal and telling me about new product that just arrived that I added to my cart. Thanks a blunt! 😎

After just one visit I love the place! It was a great experience quick and efficient. Staff was helpful and attentive. Hannah did an amazing job and made sure I got everything I needed ! Great items recommend this place to everyone

Whats up everyone viewing this, first of the Framingham cultivate location is good but not that good. I recommend buying flower only!! I am a frequent customer like most of yall. I am a cart guy an this place has very good carts until they sold me a cart that i did not order online, plus the cart was literally half way empty and the color of the liquid looked disgusting 🤮 i was able to see two types of liquid in that cart not the first time that happens, pretty sure its not supposed to look like that. I was very upset because now i had to drive back to this place and thinking the exchange was going to be quick NOT!! had me waiting for like 10 min while they did a camera review of my damm order. Lost my patience took my $75 dollars back Yess!! $75 for one cart. Am sorry cultivate but u lost me as a customer, pretty sure loosing one person wont affect business but best believe my word of mouth will.

Amazing staff that are helpful and so nice! Zack in particular was so helpful!!

The staff and facilities in both Framingham are great. On point with covid stuff, knowledge and customer service top notch. Packaging, presentation, experience all great. Quality of edibles is great, once regulations and tolerances are factored in. The quality on all flower is mid level at best with top shelf prices, and on more than one occasion light on weight. Yet, Comparable if not better than competition.

The agents at this location are always friendly, upbeat and kind. Love their products and their superior customer service.

Friendly fast service . Very helpfully in product selection.

Outstanding customer service.

They’re great and I love the tiered system for pricing flower!

Nice staff, easy parking, and really quick to fulfill my mobile order. Be warned tho, the prices leafly shows for this place aren’t super accurate and they don’t price match to it

Shawn was such a great employee. Helped me pick out the right thing. He was so kind and awesome. Made my day. If every dispensary employed people like him, I think no one would have a bad day. He just gave off such good energy, while also being extremely knowledgeable. I have visited 1000th of dispensaries. Patient since first month medical came to mass. This is the first review ive ever written. He was really that great. I hope the manager sees this and lets him know he really did an excellent job, both in recommending products, and also just being super kind and that light up the room type of energy. I wish more dispensaries considered the attitude of employees like you guys obviously have. The product was great, but Shawn was awesome and I am sure other feel the same, but most people dont take Time to write reviews, but he was that amazing I had to do it. I will be back just to talk to him again. Such a great hire by whoever hired him. Sunnyside you got yourself a gem of an employee. Your product is great, but thats the easy part. Getting good employees is hard. So thanks very much. I hope you have a great day Shawn!

Almost no wait time outside, socially distanced, courteous and professional on the inside. I had a defective Vape cartridge that they were able to exchange out very efficiently which was nice, but that was the sole exception and the quality is generally very good.

Went to store with no phone. Was told I have to order online first. Horrible customer service...

Andrew, my sales associate was incredibly helpful making my shopping experience very pleasant and successful. The atmosphere was friendly, clean and organized. I’ll definitely be back.

Hannah helped me out and was super friendly the strains smoked very well loved everything about cultivate

Cultivate is the only place I go to. Great selection. Fantastic staff. They remember you! Maybe thats a bad thing, haha... but they make you feel so welcome there. They know what I like and will often make suggestions. I won't shop anywhere else. Thanks Cultivate Team!

Quick and helpful, I got in and out but enjoyed the little time i spent in the actual store. The person behind the counter was kind and respectful, overall a very positive experience.

as a former employee I recommend going to just about any other dispensary on route 9, used to be an awesome place to work for and shop at but cresco has unfortunately made this place a miserable horrible place to work/shop at, they buy more product then they'll ever sell and it just sits there until they have to throw it out

What a beautiful dispensary! I'm blown away by the selection available. During my visit there were over 25 flower strands available compared to the 3-4 at my normal dispensary. Safe to say I'll be shopping at Cultivate from now on. Marsha helped me check out and she couldn't have been nicer. Answered all of my questions with educated answers. You can tell they all care about you as a customer. Good job Marsha! Can't wait to come back.