DISPENSARY
MEDICAL & RECREATIONAL
Story Cannabis - McDowell Rd
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Phoenix, AZ
4.7(10.0k reviews)
11572 Reviews of Story Cannabis - McDowell Rd
4.7(11.6k)
4.7
Quality
4.7
Service
4.7
Atmosphere
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December 21, 2022
apparently this place isn't open after 9:50
January 23, 2023
Cant honestly say how they are. never been here but the bought my info from someone else. how have i never been here but get texts from them daily. They sound like scammers
April 21, 2024
I have ordered online 3 times and when I arrive they don’t have my order even after they sent me an email saying it was ready. Front desk is not helpful and they are unorganized when you get inside. Long wait and they have no express line for online orders. So what is the use of ordering online if you still have to wait in the long line.
September 20, 2019
great deals and great quality. the majority of the staff are awesome and very helpful, but at times ive had to deal with disrespectful staff memebers other than those few individuals a good place to good would recommend
September 26, 2019
Natures has been my shop since 2015 they always have the best deals. Their brand of concentrate and cartridges are legit and always better priced than anywhere else. Thankyou Natures for being a shop that shows they care about patients.
There website says online orders only because of the covid 19. Totally logical and supported. The only reason I went there over delivery was assuming I could pop in and out. I stood in a line outside the store for an over an hour. They allowed countless people to proceed without an online order. The point if this is to help with social distancing their process was an absolute fail. I will never visit their dispensary again. Even under normal operating times you cam expect a thirty minute wait without exception.
September 30, 2019
I love this place, the flower is the best here. I would totally bring in some of my other medicated friends in too, I usaually come in for the half ozs.
This location has by far some of the best flower I've ever had, HUGE selection of edibles, and really friendly l, extremely knowledgeable bud tenders in the valley.... Thanks Charles W. for the AWESOME SERVICE!!!! 😎 5 STAR 🌟 service 👾
To start, in the three years I have been going to this location, I have only ever had one bad experience customer service wise. All the tenders and very helpful and typically try to get you what you need, if I could rate the employees alone I would give 5 stars across the board.
Now the bad part of the review. In the three years I have been going to this location the price of the same Half OZ has doubled. I preorder my order every time and in the past year they have actually had the correct order when I picked it up twice, I would order at 8am right as they accepted them and yet every time they would sell half my order, and even though I preorded exactly what I wanted I would then be made to pick from whatever scraps were left after the morning rush.
As of June 2021 I have also noticed the THC percentage just be blatantly wrong on the webside, where it had been keep updated decently well up until now. I preordered some Cherry Cindy, which was advertised on the website as having 19% THC, I picked up my order and went home thinking it was a good visit, but after getting home and looking inside the bag I discovered it was only 9% THC. Literally half of what was advertised.
December 28, 2019
This location was dope and everyone had great customer service. But Kush helped me out she was very knowledgeable, and gave some great recommendations. I’ll be back soon the lobby area is very cool.
February 6, 2020
I want to leave this review because I know how important it is to give feedback and Jacob at this location made my patient experience an impactful one! I walked in feeling super sad and very emotional about something at home and Jacob turned my rainy day Around for the better! His positive attitude and energy is contagious and I felt 100 times better after our interaction. Patient experience is very important and is what will keep me coming here!!!! Thank you Jacob !!
February 7, 2020
best tree
Great prices however their customer service and organization is horrible. you'll always have a long wait even if you preorder and that's if they don't lose your pre-order. they lost my card before gave it to the wrong patient and I had to wait hours before that patient brought my card back to the store. This could be a great place because they do have some decent people working there however it just seems like there's a lack of management.
August 30, 2020
This place has the best energy.
This location has the widest variety of strains that I've seen in AZ. The price is right and the quality is second to none. I will tell my friends to visit this location and enjoy the meds.
March 28, 2020
Has anyone noticed PRICES increased, WHILE QUALITY (dry) has dropped. Are we being taken advanced of???
Pre orders aren't priority. Front desk customer service is lacking. Girls are rude and rushy.
So thanks to COVID-19, the 50 dollar 1/2 ounces are now 60 bucks. The last two Fridays I have waited in line for ages, so it isn't like they are needing business. Might be my last visit.
January 10, 2021
I like coming to this place they have a great staff awesome bud THC Bomb is my favorite..
July 22, 2019
Was very impressed with this facility and the staff. Bud tender trims off excess weight (stems and other imperfections) before weighing.
October 3, 2020
the product looked great i came in id and card ready i told the guy I think its my 1st or 2nd time here he said good try and told me to leave. never going back. he said it in front of like 10 other patients like I was some crook.
August 7, 2020
I'm not understanding why we pre order to wait in line for over an hour. very disappointing. they definitely need more budtenders to handle the pre orders
December 5, 2018
Heads up to any transgender people thinking about going to Nature’s Medicines, don’t expect the budtenders to be even mildly respectful. They’ve got a ‘note in the system’ about my name, and yet the past two times I’ve been there I have been deadnamed and misgendered in front of an entire waiting room.
December 9, 2018
Best Medicine in Arizona! Fair deals and top flower! Their bottom shelf flower beats other dispensaries high priced medicine. Pre packed deals or other varieties of medicine to choose from. Also incredible deals on their smoking accessories and great customer service. If pre-order make sure to get everything on your list...cannot add to your order when you arrive for pick up...but must faster than waiting in line. My primo spot for medicine...a little crowded but worth the wait!