Zen Leaf - Carson City (Med/Rec)

I thought it was very nice. Was my first time in a dispensary and Sean was knowledgeable and was able to answer all of my questions. Also, a very nice young man.

Mario was extremely helpful... most def going back!

As an out of state customer I was happy to have them recommend an online doctor for quick renewal. But they didn't honor the temporary print out and made me wait a week until the card came in the mail....

Used to be a very nice establishment, but the last couple of visits have convinced me this place is a waste of my time and money. The staff has made the same mistake that I saw destroy many dispensaries in Denver and California by adapting attitudes of arrogance and rudeness, and then they have the audacity to put out tip-jars. The clerks, and that is exactly what they are despite whatever they like to think of themselves, have no problem pushing products that are Not what the costumer is looking for; staff have no problem taking their time assisting customers in lieu of engaging in conversations with their friends and/or coworkers; the waiting in the lobby is subject to mistakes in name roll-calling, where even when there were plenty of staff to handle any discrepancies, the staff always opts to rudely dictate to customers, they have no problem aloofly telling customers "You'l just have to wait in lobby till we get to you"...after already waiting 25 minutes. The staff do not want to listen to anyone, they rush customers through and even cut people off in mid-sentence.This place is NOT worth your time, nor money; there are far superior locals to make one's cannabis purchase. This place reflects really badly on how the Cannabis Industry should be perceived by the general public.

I had to switch numbers and I was told by another dispo in town that because my phone number was attached to my rewards, I had to spend all my rewards because they couldn’t transfer my points to the new number. I went to Zen and they requested the rewards transfer and it will be done in 24 hours! I almost never write reviews but the service I’ve had at zen is amazing and I’m very thankful for their help.