I placed an order Sunday night and received it Monday early evening. Everything was super smooth. The online ordering was simple to use and it was easy to find the deals that applied to me. Once my order was placed, I got notification that my order was being confirmed and I got a text around midnight telling me that my order was being processed. Monday morning I get a call from an employee and he confirmed my order and asked if I had any questions. Then in the early evening my order was at my door. The delivery driver was prompt, courteous, and very professional. I’m extremely pleased with Planet 13, considering the other dispensaries around me are either too full everyday for a delivery or they are price gouging the customers. If this pandemic lasts longer than my supply, I will for sure be seeing these guys again.

July 16, 2016

M........k

I received better service here than at most dispensaries I've been too. No sales pitches. They didn't try to push any particular strains on me. The budtender just asked me what I wanted, I told him, we chatted about the various strains and I bought some. I was able to use the 20% off first time patient deal on the Cannabiotix strains, so I bought a whole ounce with four different quarters. It came to under $300 with the first time patient special. You can't get Cannabiotix for a lower price than that anywhere in town. Maybe next time I'll try the Medizin strains. They looked good, very frosty, and others have been giving them good reviews. I would have tried them this time. In fact, my only complaint is they would not give me three quarters of the Cannabiotix and two eighths of the Medizin strains for the $320 once price. It all had to be from the same grower. This is a big, big mistake on your part. I should be able to mix and match growers from the same price range and get the ounce price. Other dispensaries do it that way. Why can't you? It seems crazy to me that you missed out on selling two eighths of your own strains that you grew yourself and made me pick a fourth Cannabiotix strain instead. You must be nuts.

July 3, 2022

d........1

Brought my friends from Australia, so that they can pick and choose whatever they like and have a good time, halfway through our purchase three security guards came from behind us and asked us to leave. we ask why, they said you can't use the local discount for other people! We are friends, I said. They just ask us to walk out like we did something wrong. Security guard act like they own the world. Good thing The Reef next door take a good care of us with good discounts and we enjoyed our week. I say do better but not worth it. Anyone visiting do not come here at all, from your local friend.

April 24, 2023

p........s

I got 4 gorilla glue #4 pre-rolls, AWFUL! I can't understand why you would have to wrap/roll a quality product in a flavored wrapper! Not something I want but seeing as you had no other GG#4 flower, I took it, @ $17 per joint! Outrageous price!!!! Took then home and unwrapped the stale and crumbling "wrap" to revel weed dust! The dust of weed that was ground to dust!!!! Tasted like crap, espically with the nasty flavoring added to the paper!!!! $70 thrown away!!!!