Cannabist - Lowell (Medical)

I want to start off by saying most if not all of the employee’s here are extremely nice. But I would not recommend this dispensary unless you want to wait for an hour or longer outside while you watch recreational customers sit in their vehicles until it’s they’re time to go inside. Recreational customers are being catered too at this dispensary. Every 3-5 recreational customers 1 medical customer gets brought into the lobby waiting area. Ever since recreational opened up this has became an awful dispensary.

I leave here empty handed all the time. They’re always out of oil and often out of edibles. I pointed out that this happens way too often and the person working the counter said “yeah well you always come on Friday”. So, you see, it’s my fault. They also told me that when recreational arrived that it would be at a different location and that they would stay a medical facility. Lies. They’re combining rec with medical in the same small building that already lacks inventory. Very disappointing. But hey, that’s what I get for trusting Goldman Sachs so, you see, it’s my fault.

Good fresh flower, huge selection and knowledgeable & friendly staff

great first vist. with great flower and a knowledgeable staff i was impressed. would love to see them have a more consistent quantity.

Quality: Bud was dry as could be. Service: People were nice. Atmosphere: Too corporate for me.

3 dollars for half an eighth in first visit. can't go wrong

Great people and great strains. Should have more incentives for long time members

Great staff, amazing quality of product and overall good selection. the wheel adds an element of fun with discounts to boot!

You need an express line. There is no need for a patient to wait behind a long line of people because of a “prize wheel”. This is still medicine to some people. Being able to come in and out with ease is a necessity. Simple order form would speed things up a 100 times.

I always come back to this dispensary here in Lowell. One) because it is easy to find right off the highway, Two) the staff here are extremely helpful and know what they are dealing with & Three) they offer great deals weekly and have great strains and other cool stuff like pieces and edibles. <3 this place

First time user of medical marijuana and visit to this dispensary. The staff was EXCELLENT! Very knowledgeable and helpful!

Great variety. Very nice and knowledgeable sales people.

I like their strains just wish they would stay on the shelf a bit longer. They have great edibles and pretty good shatter but the shatter also goes fast. Their newer oil cartridges are good but they need to sell lower voltage pens. I use my O.pen on them and I get a completely different flavor than the burnt over powering flavor I get with the pen they give you. Im thankful for the free pen but the O.pen works better. Also go late afternoon if you want to beat the lines. Overall 3.5 stars

First time patient staff there and they were very rude from time I walked in till walked out. They shorted me on my flower I bought and there flower is very dry... I drove out an hour to this place. I've been to about 10 different dispensaries in mass, this by far being worst.. don't waste your time!

Spin the wheel Wednesday is a great idea :)

I absolutely love everything about the people, products, and location of Patriot Care Lowell. The one thing I absolutely despise is that the wait is very unpredictable and often over 45 minutes. The price, quality, and selections are overall fantastic! I love all the special deals and points system in place! My one big suggestion would be to allow people to schedule appointments to visit. Even if I had to schedule a visit on Monday for a Friday etc it would make Patriot just that much more enjoyable to visit. I can't stress enough how awesome and well versed each and EVERY employee I have interacted with is! I have been to this location hundreds of times to date, and other then the wait it is always getting better.

not happy I drove from Fitchburg only to get there after I get to the reception to tell me they arent accepting new pts , mind you there was no sign on door, or the website and .the blonde girl behind the window was not apologetic at all big waste of my time

My first visit to Patriotcare and I'm very impressed by their professionalism and welcoming atmosphere. Two minutes to fill out a brief information form and I was attended to within 5 minutes by a very informative bud specialist who answered all my questions and she was friendly and professional. They had more strains than was listed on their website and here on leafly, so I was pleasantly surprised by the additional selections. I can't comment yet on strain quality yet, maybe tomorrow lol, but from the scent of the bottles, they should help me be pain free😅. Give them a try, much better than other places I've been too.

I was a customer here for 3 years, during that time the dispensary has steadily gone down hill. They have become one of the most haphazard and ill-lead businesses I've ever dealt with. Today I placed an order and received a notification it was ready for pickup, after standing in line for an hour because they decided pickups don't get priority today, a third of my order was missing and they had nothing else to give me instead, so I just had to go home with 66% of my order. When I spoke to a manager about it, I was basically told "sucks to be you, we're not doing anything to make it right". Then I was told that I should have used a secret unadvertised E-mail address to get delivery instead. WTF is wrong with this place? What happened to it?

prices keep going up and up without end in site.

Limited choices, flower only, and a 5g limit. Not worth going to. Been like that for tooo many months. Go elsewhere.

I stupidly went here again. Never had an issue when it was Patriot Care but since it changed, it is so different. It is the closest one to my house but I will need to venture farther. This is the second time I placed an order, got the receipt with the order placed then one with ready for pick up. These literally have pictures if what I ordered. When I get there, like 60 percent of my order isn't available. Sending a picture saying you got something and then its not there is sleazy AF.

This place blows. Weed is over priced and quality sucks 2. Just and other greedy owner

This dispensary is the most comforting, loving, caring, compassionate, sensitive place cause the people who work here are all Angels. My Angels, Debbie Al-Harbi (Perfect location!)