Nirvana Center - Prescott Valley

UPDATE: #2 Review Perhaps I should be calling ADHS, I have not yet, hopefully Sheraz or Sarah W will handle this appropriately. My husband ordered his $800 edible and bud after discount $560 order yesterday. His entire order was sativa and hybrid but the bud tender who packed his delivery order decided to give him 4 indica pre-rolls which were NOT on his order. instead of sativa pre-rolls that were on his order. Now, my husband's a medical patient, ADHS would NOT aporove of dispensing incorrect medication for a patient? Would they? The proper customer service would have been "we're sorry we don't have it, we could deliver you the 4 sativa prerolls right out to you or credit it you for you next delivery." DONE. My order was correct, Jake said they filled what I ordered. I showed him my pic of my order clearly says Sativa on the case in Red. Not purple Indica case not a green hybrid case, a red Sativa Donny Burger Roll. Pic of his order below. Jake the Manager laughing at both my husband and myself with his crewnies in the background was EXTREMELY unprofessional Sarah A where are you? In closing, what's happening to the customer service here? It's really gone down in the past month or so. #1 review I had an unfavorable customer service experience with 2 of the younger bud tenders taking phone orders, however, Sarah A the Store manager called my husband and I, she corrected the situation and went above and beyond her scope of duties. Thank you. Looking forward to continued business with such a well managed company. PS great guards.

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this place is amazing they help you out and go above and beyond to make sure not only you visit but your smoking experience is great!!!!

I enjoy shopping in the PV Nirvana. Everyone I have encountered has been very helpful, kind & patient when explaining products .

Nice people, but be prepared to wait

Bomb

When I say that nirvana center is the only dispensary that I chose in the area I really mean it. The hours of service alone make it superior to others around. But the quality speaks for itself as well. 10/10

Good everything. I'm happy every time I leave.

Great staff and medicine

Always great and knowledgable and great selection!!

Great place with awesome bud tenders just wish they would bring back the good flower deals

I love how they are taking cleanliness very seriously

Best Budtenders💚

Love everything and everyone u all rock!

the people are nice and service is good

Courtney best budtender in Prescott she got the good BUD knowledge that will blow your mind best spot in town

It's a good environment.

Pops the best budtender

Budtenders are ALWAYS patient and helpful. Lake of Fire was helpful but weak (increasing the price per dose), and apparently did not have enough THC in it, for me, to be effective on nerve pain and damage. Agent Orange was helpful overall and also effective for nerve pain and nerve damage.”

Clayton Bobo 👍

i was impressed when i got a call a couple months back from this shop, following up on letting me know about a certain strain that had arrived. i had previously mentioned that i had enjoyed. i didny think they would actually follow up calling me and letting me know. thanks for taking the time yavapai, i will visit soon.

fast service in pretty good bud

Best quality and staff in the area!

There very friendly and patient