Backpackboyz - Phoenix

Today was my first time in and it was excellent exact my eighth of Valley og I purchased weighed only 1.7 on my scale when I got home. I had my doubts looking at it on my way home but I figured the single large nug and small nug in the bottle were dense. I won’t waste my time calling to complain since it’s not likely to get anything done. Other than that I had an excellent experience at this dispensary

Awesome staff. Large selections of meds, different daily deals and promos. Convenient location.

Great customer service and deals.

The front desk staff suck. Didn't even bother to purchase here just off lack of customer service alone.

Terrible selection. Maybe because I went on a Saturday but I was new patient and walked out with nothing. Awful location and had to wait in lobby for close to half an hour. Will not be returning

I stopped in today to stock up on Uncle Herb's Edibles (delicious & powerful medicine) on a "BOGO FREE" special. Seth D. found just what I wanted and the price was right! Thanks to Nirvana, Seth, and the whole gang for all you do. (PhatTommy Will Be Back!)

I have been here several times and the quality and service has progressively gotten worse. Waited over 30 minutes without view of a menu and then was told to hurry up as I am looking to see what they have. I’ll take my business elsewhere

top quality cartridges, but the shatter is no good I'll never buy shatter from here.

Love this place! I will literally drive the distance just for the staff and quality!

Why was my review pertaining to your illegal actions in my transaction taken off? Do you not take legal matters seriously? Indicate to me who in your business I need to contact to take care of A LEGAL MATTER which started in YOUR business.

I love the friendly environment and their helpful staff. The shatter here is always great! and The environment is nice and relaxing.

came here at 8:45. waited an hour n 15 minutes to get my stuff in n im told that I cant get my 1st time patient on potent planet. which was what I was wanting. and I had 2 other people come in after I did n left before me.

I like the place just a coin toss some times alot of stems

I loved this place but lately I have been pre-order my stuff and flower has been a lot of stems in my 1/8s. I've not been satisfied and when you call them about their sale..they want no responsibility for the stems even when if is horrible and a half a gram or an grama short of the products that are just stems. They don't even give you anything. They are suppose to be deli style for that won't happen! You would think they would be more professional and actually sell you flower instead of stems. Especially being a professional environment you expect to get the product you are looking for not stems. I guess they include flower and Stems all together to equal your 3.5 so even if you don't get 3.5 of flower , your stems is your flower even though it's not smokable!!!!

Extremely Rude. I get miscommunications and accidents happen but they refused to correct the mistake. Went in for b1g1 select elite live and they gave me .5g for my get one after I bought a 1g cart. Lost money and product.

The front desk agent spent forever flirting with the pick up order (who had NO idea what she ordered) and then when I finally got to the window, the agent was incredibly rude, wouldn't go through my order for me. The customer service was beyond awful. I'd rather spend the extra money and go literally anywhere else.

What kind of bud tender says “lemme hook you up with some fire” and I get home and it some 6% bullshit. Nirvana bud tenders are a joke

They wand you down when you shop now! Leave weapons at home fellas

Worst experience, they treat people from out of states like trash. Don't recommend going, there is way better dispensarys in Arizona,California and Las Vegas that will give way better customer service .

Service was awesome, waiting time was not bad at all for being 4/20

Great prices but you get what you pay for. Not very disabled friendly at all more about the sale than the patient. I had been a regular but not anymore wait times are insane and never able to park in disabled parking and very hard to get a seat. This is more for recreation users.

SETH the manager is A BITCH , he is rude and UNPROFESSIONAL. He had an attitude the whole entire time, had the audacity to tell me to call HR and hang up in my face with no number for HR, I immediately called back three times and this bitch ass boy answered the phone and placed me on hold EACH TIME!! You work at a dispensary Seth you make minimum wage you raggedy bitch, you have the name of a manager or supervisor yet you don't even know how to respect customers?? Count your days of being at that job bitch I am coming for you period.

when I found this dispensary I was elated! I love the people there selection seems to be great but now I'm 3 weeks in and they haven't had my meds in over a week with no information on when they will have them.. I feel like you're pretty much brushed off if they don't have what you require. I was told last week that they would be in this week and now this week I'm told now we don't know they don't tell us when they ship. As an MMJ user for pain chronic pain I kind of depend on a specific medication.

Nirvana has great bud but they seriously need to figure out a better system for pick up orders! It's ridiculous how slow they are!! They have an abundance of employees standing around while there are 6 people waiting for pick up!! Get it together Nirvana!! SLOW!!!!!