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MedMen was the first dispensary I tried after my military career and decided I didn't want to be burdened with relentless pills and medication anymore. They made the initial appointment process a very easy and relaxing experience from the start. The staff was very knowledgeable about the medicinal aspects of THC/CBD as well as their effects on different ailments or conditions. Quite frankly it was this experience alone that has kept me coming back, you truly have to value a store with great customer service.
I hope the corporate side of the company already has the playbook ready to go for the transition to recreational legal status, it would be great to keep this store in our community!
The staff is very friendly, and the pharmacists are knowledgeable. I have tried both the vape and liquid tinctures, and the quality of the products are top notch. The sleep and the awake are my favorite.
Very friendly staff, quick service, pretty good product. It’s out of my way to come here, but worth the extra effort.
Kind of a weird location, but once you find it, the space is inviting and the staff is friendly and helpful. My only complaints are about the limits of the NY medical cannabis program, and not at all about MedMen.
The staff are friendly and knowledgeable. My only “complaint” is that sometimes the wait is long. Especially if the person ahead of you has a bunch of questions. Unfortunately, they only have one person in the front to assist patients coming in.
Well third time they didn't have what I ordered, but, I guess it can happen. I'm an early riser I ordered my stuff at 530am. Expecting to get a confirmation e mail at around the time the store opens‽??????????????? . But I believe there are like 4 stores in my area and I been to 2. This place is better than the other store
They got me with the old bait and switch yesterday. MedMen messed up a promotion on the website and wouldn't honor their mistake. It was pretty disappointing. I only did what they always push, make an order on the website. The fact that they wouldn't honor their mistake is such an embarrassing business practice. I never thought something like this would happen here. I am there 2 or 3 times a week. It is usually a great experience. Now I realize, they don't actually care about taking care of their customers.
Absolutely poor customer service, purchased 2 cureleaf slim pens that both failed and siezed up upon opening. Called ahead to see what we could do to remedy the situation, I was told to bring the cartridge back into the store to switch them out. Once I arrived I was turned away because 1 pen didn't have the original box. I'm a user for true medical pain relief. It was a quick remedy to switch out the pens for a 3 year customer. Instead I was sent on my way, told I could contact customer service if I wanted to. Unacceptable!
There will always be a KAREN in these reviews Jesus smh ... it’s frustrating . Stop criticizing medmen staff . I don’t like what I’m seeing because i know for a fact it’s a lie Get a grip ppl.
Abraham
Priced high. No full gram carts. Last batch had plenty of stems. I kinda feel rushed, they wanna know what you want. I need a menu & count $ off to the side. BUT I LOVE THIS DISPO BETTER THAN ANY OTHER IN NY SO FAR!
I love the front desk peeps! They are so great to talk to! Have always been helpful to me! I can't wait until the store expands with the new Recreational marijuana laws in NY! I hope that some changes for us medical marijuana patients happen soon and Medmen takes us and NY into the future!!
This place is ok. Quality is superb every time and I always am amazed how good product is after a session but for $120 - $140 for a 1 gram Vape cart it dang better be! I can get damn near the same quality & weight for 1/4 of the price! Why would I ever want to go to a Dispensery and feel ripped off everytime I leave, Weed is so cheap and Here NYS is ripping us off like usual. I just do not agree with the prices. Noone can afford prices like this and something needs to change or nobody is gonna go to a dispensary. There going To continue private sales which arguably is better for way cheaper.
The new New York State denial of access to their computer software has messed all of us up you have to bring your prescription every time you come now that’s not Medman’s fault reach out to New York and let yourself be heard