Lucid - Puyallup

I had a really awesome first experience here - Leo helped me out a lot finding carts that matched the high I wanted, and gave great recs. The shop has some really good deals, too, and I saw a lot of quality brands so i felt confident about my buys. He also convinced me to grab a Lookah Bear vape pen - I'd never seen them in person before and I LOVE IT. Overall the shop felt good, it had a nice vibe walking in, and all staff I interacted with were really nice. I don't often go to new dispensaries but I'm glad I checked out Lucid!

Service during the day time is, abysmal. The evening staff however are excellent. The product selection is slim and they are normally out of what I want I would say 50% of the time I come in. Last couple of times the person behind the counter would offer me a indica as a replacement for a sativa and vis versa. I've spent more time my last 2 visits in line ro basically end up walking out to go somewhere else than it would have taken to just go to somewhere I know would have what I was looking for.

This is by far the worst weed shop I’ve ever been too. They are overpriced, not knowledgeable of their own products and the employees seem like they couldn’t be bothered to help you. I’ve never seen a set up so confusing and overly complicated. They expect you to shop around at the window displays with product you won’t actually receive and write your selections on a card(s) then take the card up to the budtender. They also talk to you like you’re stupid and know nothing about weed, trying to get you to buy overpriced dirt weed. Please, if this is the only shop you’ve been too go somewhere else. I’ve actually been to Lucid several times in hopes it would improve but so far not in the slightest. Their security of way overboard too. They made me remove my mask during a pandemic and any hats or hoods have to be down plus they have a metal detector and check your ID twice. Never going back

Made an account just to leave a review and because the average review score is way too high. This has to be the slowest dispo in Washington. I’m usually taking at least 30 min to get in and out which is time I could have spent getting high. Plenty of times I’ve seen Product on their website that’s in stock but isn’t when I get to the store. The way they lay out their product is very unapproachable and leaves it up to the customer to figure out what they want. If you don’t see something you like, then you need to ask the clerk which then slows down lines even more. It’s very frustrating waiting in line for 20 min, having three employees walking in and out of the showroom and only one Is interacting with customers. The employees are pretty great at least. I live walking distance from this place but I’m getting to the point where I’ll drive into Tacoma or Fife just for a better experience . Please, if anyone from lucid is reading this, get rid of the cards. Put your inventory on the walls and hire more bud tenders.