AYR Cannabis Dispensary - Winter Haven

Most products don’t apply the discount that they offer.

If I could give this place a zero I would. Let me say we had been here before and have always had to wait at least 30 minutes in the drive thru in order to get my mother's order, which we always order online. After we ordered this afternoon around 1 pm, we go head to liberty and wait one hour for my mother's order. We had to leave to go to a previous scheduled appointment so we decided to come back. So at around 4 pm, the line for the drive thru is still around the corner so we decide to park in the lot and my mom said she would walk up to the door. Mind you my mother can barely walk and yet she was determined to do so. So my mother proceeded to walk up to the door, the very rude lady at the door demanded that she get back in her car and park closer, so we did. Then it began to rain. The already rude lady (who turns out to be the manager of this place, go figure) proceeds to shout at my mother "you can come up here I ain't going out in the rain, I have to work until 8 pm and I don't want to get wet" As I hear this, I decided to call and make a complaint, first at how rude and obnoxious this lady is and secondly, its your job to service the customer, however that may be. I have to seriously question the ability of this so called manager - 1. YOU LIVE IN FLORIDA, IT RAINS NEARLY EVERY DAY!! YOU WORK AT AN ESSENTIAL BUSINESS WHERE INDIVIDUALS NEED MEDICATION AND YOU ARE NOT ALLOWING ANY ONE INTO THE BUILDING, I'M SORRY YOU HATE YOUR JOB, BUT GET AN UMBRELLA 2. SHAME ON YOU FOR AIRING YOUR HATE FOR THE RAIN AND CAN'T GET WET BECAUSE YOU HAVE TO WORK UNTIL 8. AND EMBARRASSING THE ELDERLY LADY WHO DETERMINEDLY TOOK THE STRENGTH THAT SHE COULD MUSTER AND WALKED TO THE DOOR IN THE RAIN, LADY BE THANKFUL AND I MEAN KISS THE GROUND THAT JESUS WALKS ON THAT YOU HAVE A JOB, LOTS OF PEOPLE DO NOT HAVE ONE AT THIS TIME. 3. TAKE THE STICK THAT HAS BEEN ELOQUENTLY SHOVED UP YOUR ASS AND REMOVE IT. 4, BE CAREFUL WHAT YOU WISH FOR SOME ONE LIKE ME MIGHT JUST COME IN THERE AND TAKE YOUR JOB AND DO IT 5 TIMES BETTER AND BRING IN MORE MONEY TO THAT PLACE THAN THEY KNOW WHAT TO DO WITH, SINCE I DEFINITELY HAVE CIRCLES TO RUN AROUND YOU WHEN IT COMES TO CUSTOMER SERVICE. 5. RE-EVALUATE YOURSELF. ONE DAY YOU MIGHT JUST BE THE TURNING POINT SOMEONE NEEDED TO END THEIR LIFE.

Very friendly and helpful for new patients. Love that they have the pax pods!

great staff there all great cant beat the price and quality of flower i do hope they add some shatter or rosin to the menu but there syringes are quality

The “Dollar Store” of the dispensaries! If you are tight on a budget and don’t mind getting mediocre products, flowers that are worst than buying in a ghetto or if you don’t mind using leaky bad quality cartridges... then this is the place for you!!! Ps: worst than MedMen, you have been warned.

I shop here all the time. I'm recommended 28 thousand mgs a month, and more than once I've run out. I shop here frequently to say the least. I buy papa herb carts all the time and today I got a half empty one! Tried to exchange within 5 minutes of purchase but the manager refused. Giving me a list of excuses why it may be half filled.

Great product! Staff is ok but there is a lady who works there that is quite rude.. I won’t be returning to this location..

great place.will return.very helpful..the budtenders are awesome.

Awesome people and used to have awesome discounts. The flower and pens were never a good strong quality but with the discount, it was ok to look past. Now with no discount it is simply a waste of time. It caught me by surprise that so many places revamping their discounts and dropping prices, I have spent my last dollar here.

bought an 1/8th weighed out 2.1 grams. sent complaint have not heard back.

Great service Rebeca is awesome ask questions? She can help.

Love the staff! products are decent (def not the best) but Prices are right! Good loyalty program too 😉

Friendly staff, they take their time with everyone and still manage to keep the line moving fast! Top products for pain relief

Great

I decided to take my budtenders advice tried thr biodiesel at 20% nice relaxing high reasonable pain management with a pleasant citrus taste with just that little hand to diesel. overall I'd smoke it again

very knowledgeable and helpful staff

Customer Service and Product is on Point. Been going here since they opened in Winter Haven. No desire or reason to go anywhere else. The MMTC is very clean and professionaly set-up. They've always treated me with the utmost respect. If you haven't been you should really give them a try, I believe you'll be very pleased.

Great products, great customer service. Thank you

I do not like the generic cartridges. I bought Hybrid,Indica and Sativa. I have no idea what strains. And it was exactly generic and cheap.

Best prices around love there pop corn

Nice quality.

If I can give this place a zero I would do it without hesitation... thir service is worse than Walmart!!!! 45minutes in line is worse than theme parks!! Like get it together open ur doors and let people come inn as well every other dispensary does !! If ya that scared closed down!! Never will I come here again I rather hit trulieve!!!!

Friendly and knowledgeable. Funny if you pay attention and they have some great deals.

Healthy atmosphere with a clear menu on available selection. Happy faces with reliable no hassle transactions every time.