Kaleafa Cannabis Co - Portland

As an out of work veteran without a grower the owner of Kaleafa offered me the “favor” of getting me a grower through one of his suppliers, and asked me to make him my caregiver. After paying my own registration, including the increased fee for a 3rd party grower and making the owner my caregiver, they immediately started a trend of hassling me over my meds. I was supposed to receive my meds at the 1st of every month, instead I would get excuse after excuse as to why my meds were “not in yet” and otherwise unavailable until I would be forced, due to lack of meds, to settle much later in the month for an inferior product, offered by them, in lieu of the actual meds from what was supposed to be my grower. In other words – they stole from a veteran in need by coercing me into taking the low end shwag then they sold my meds off recreational. These people are nothing but thieves, they care NOTHING of patients or customer service or what they put on their shelves, - avoid this dispensary at all cost.

DO NOT USE A CREDIT CARD at this location, I was told I would be charged a $2 fee to use my credit card which was No Problem. When I checked my statement I was charged a $20. cash equivalent fee!!! I brought my receipt & statement in, and kindly explained the issue -- I was rudely told "It's not our fault! .. it's not our, fault we use Bitcoin! it's a cash advance fee." I responded, "You should inform your customers of the fee, I was informed of the $2 fee which is no issue.. but not of a $20 fee." I was told I would have to contact my bank, and quickly dismissed to help another customer. No apology, no effort to keep me as a customer. Completely bitchy. WORST customer service I've ever received.. they should AT LEAST inform their customers of the fee, and BE KIND!

some good deals can be had here, great bunch of folks.

super good on wax deals

kaleafa has been my go-to location for about a year now. The reasons being: sincere professional service coupled with outstanding quality products. I also would like to compliment their ability to evolve with the constant changes to regulations and massive recreational demands. They get 5 stars in my book and I have no problem traveling across town to keep their business rolling.

I have been to numerous dispensaries in the surrounding area; always looking for the best deal of the day and good quality. Some places have decent flower and a selection of other items but, Kaleafa tops the list! They have a rewards program that accrues automatically for you so you do not have to remind the budtender. They always thank me for my prior military service and treat everyone equally important. The staff is always smiling, knowledgeable, informative and never hurried. This brings me to my last visit to Kaleafa a few days ago. A gentleman by the name of Tyler assisted me. He was by far the most friendly and helpful budtender I have had the opportunity to meet. He obviously knows his product and helped my choose my items with confidence. The products are important! I am very picky about what I spend my money on and being a consumer, I feel that I deserve good customer service as with anyone else. Kaleafa and Tyler both have exceeded my expectations. Up until now, I have always made my journeys to the best deals. I will no longer be looking; I have found my pot o' gold at the end of the rainbow. It is located @ 5232 SE Woodstock. Thank you Kaleafa! You always make my shopping experience a great one!!

price of flowers is crazy high

Very high quality medications, lots of products to select from. The bud tenders are knowledgable, skilled and courteous. Lots of refrigerated edibles to choose from.

We stopped by yesterday to check out there shatter and wax. We checked in but the girl at the front door did not sign us in properly and she let everyone in at the same time so there was no room to shop. The placed was packed and no one ever call our name so we got passed by over and over again.The bud tenders were to busy to answer our question so we did not get served. I do not think the owners would be happy to hear they are losing business. We will not return because they need to fix this problem. Service was really bad!

They rarely update their menu. Very alienating to connoisseurs looking for specific products.

Kaleafa is an amazing experience. First they have many selections And the bud tenders are super knowledgeable. they carry RSO by Genesis Pharms which has been very beneficial for my medical needs. Also they have many other RSO products. I highly recommend this dispensary above most because of the hospitality,knowledge and product. Peace love 💜

A return trip. Fine bud, great deals, fine staff. Really liked the Lime Warp. I'll return. Recommended--one of the better spots in the city.

Kaleafa Portland maintains a vast selection of high quality flower, concentrates and edibles at Super prices! Daniel and Matthew (not to exclude others on this great team) both went the extra mile helping me choose CBD honey sticks for pain relief and sleep! I'm greatful for your quality products and outstanding staff. Thank You

Dear Staff. I just got home with my purchase. What you sold me on pre-order pick-up is an embarrassment. You packaged super ground cannabis that should have been packaged for Joints! I ordered flower. 1/4oz...damn I'm am not thrilled!

HIGH quality bud. Every time. I love the Kaleafa rewards program. It's such a nice surprise when I've earned a few dollars off!

I wanted to let all know my last post has been resolved. I'd like to say a huge shout out to my friend manager/owner Geoff at kaleafa awesome managerial skills and experience spoke with him directly about my last review and what happened to my wife. Totally made everything better. I have so much respect for him and his ability to make everything work out. My advice for any inconvenience u might have is that don't let one person ruin your opinion of the whole. kaleafa is one of the best in customer service, product, and prices in and around Portland, I've been to 50+ and I only go to kaleafa now. Thanks to my pals at kaleafa

A very friendly and relaxed environment. Great selection of medication! Place is well put together, just a great feel the moment you walk in. I will definitely come back!

Wonderful place. Extremely clean and organized. Large selection of meds to choose from. Large selection on medibles. Super friendly and informative service. Will most definitely be going back. Thank you Kaleafa for great service and a comfortable experience.

I absolutely love going here....Kaleafa has the best prices and they are so friendly and knowledgeable. Kaleafa is my go to spot.

This is by far my favorite dispensary in the SE. Great customer service. Great rewards program. Best part? The extensive flower menu that almost always includes at least one or two 1:1 They also carry a solid number of heavy hitters for those with a high tolerance. Jars are all visible, clearly marked, and easy to read. They do a great job keeping the menu updated online as well. Oh and did I mention they deliver?

Woodstock location was my first dispensary trip alone, and the first time I bought weed in 20 odd years. The staff were super friendly, helpful NS patient with my zillion questions. I visited 3-4 times over summer and fall 2018 and was asked how previous purchases worked for both my medical & recreational needs. Personally I LOVE that they keep track of previous purchases, but not everyone likes that idea. Clean and orderly, it can get crowded and parking SUCKS (what can you expect in SE?)

Bad experience. I drove far to get there and the menu had not been updated, the budtender was rude when I mentioned it as well. It was so crowded I could barely move around and I hear it’s always like that.

kaleafa employees are the greatest! very personable people. down to earth... I always look forward to going to kaleaga! I drive from vernonia Oregon just to get some clementine! its perfect for my ptsd and anxiety. and don't get me started on dolla dolla gram day every Tuesday... I suggest anybody passing to that area go in there and just take a look around enjoy the atmosphere and the air conditioning LOL

I wish I could have caught the female employee's name, but she was not only knowledgeable but also friendly and engaging. Easily the best service I've experienced in a dispensary. The buds are solid too. They've gained me as a loyal patron.