Ponderosa Dispensary - Flagstaff

Treats customers poorly. Employees look baked and want tips.

Usually the Go-To in flag, the short African American gentleman provided the worst customer service Ive witnessed at a dispensary. He did not know anything about any of the sales, would not help me find what I was looking for, and had no idea how to use a computer. I’m all for inclusivity, I have no idea how this guy has a job in customer service.

All flowers are growned with care, u can see it in the bud itself, "quality 420 up n smoke!"

8th of Gelato 41 by Alien Farms is dry and crumbles into dirt. If you have product with a harvest date of early January, you might want to sell off expiring products using specials to clear shelves for fresh products.

I don't understand why for Express online orders, we have to wait in line, check in and then wait in waiting room to be called, just like the walk ins who haven't placed an order yet. And to be called back to the same area as walk ins to get our order? Other dispensaries have a separate pick up area for express online orders. Here, you only save a few seconds by placing order online, which isn't very Express at all.

Great service. Centrally located with friendly service and secure atmosphere.

Always pleasant

Jack was friendly and knowledgeable, helped me get the right fit for my vibe! Thanks Jack!

I would like to personally give every employee of HMH a little kiss on the forehead

Always got the best product

Staff is friendly and professional. Product is always great quality. I highly recommend to all.

Wide variety (and constantly updating) their inventory of 'flowers.' Altering strains helps reduce tolerances levels. Qaulity products and they have Budget options that are great provide good options for any situation.

they have a great selection bit the prices are a bit too high.

cbd strains as your special again guess im going to greenhouse more deals for your buck dispensary really going down hill.. cmon guys use to be my favorite dispensary but now its not

The staff is lit

staff are awesome

I did express online ordering both times.. my wife and I were on a trip fom.ipper east coast to so cal.. even being busy with 10+ waiting inside and out.. I don't think it even took 2 minutes to get my order.. both trips I got the 2 pack amnesia prerolls.. love the travelers packaging..and the head high is great and the relaxation is amazing for the night..makes traveling 🙌 😀

Everyone at High Mountain Health have been helpful, patient and kind. The quality is always good and the express service is fast, especially since the express window has been installed.

Great people and well organized 🙂

Very helpful. Shout out the hmh crew.

I'll travel far and wide to come to high mountain health. Across the state this is the best place that I have found. Looking forward to my next chance to visit!

I love this dispensary!!! By far greatest hands down in AZ. From quality to amazing products. I like high THC and major percentages. My favorite was the Banana Kush that just couldn't ever be duplicated or replicated. It's never bone dry. Always has the appeal, scent and potency. I traveled from Tucson to Holbrook in search of quality. I even tried Globe and Taylor. Hands down for flower, head to Flagstaff just to witness High Mountain Health. You won't regret it. Some of the staff can vary in Knowledge base and relatability to illness. Not everyone is perfect but by far the atmosphere and quality medicine is even better reason to come thru. I believe this is the best quality medicine for you buck. Love this place.

Amazing customer service, selection, and education of the budtenders

I always will call this my #1 dispensary in flagstaff.