Ponderosa Dispensary - Flagstaff

the very best in az

Came recommended by a friend and I love it so much that it is hard seeing myself giving another dispensary a shot. Very friendly, knowledgeable, and patient staff. Great selection of items and I never leave disappointed

Best in Flag. Very nice service. Kind to new, clueless people like myself. Locally owned and operated. Often gets busy, but mostly because they are so good and don't rush you through the buying process. The medicine is incredibly strong and smells like heaven. Good variety of product. Always at least one smiling face to greet you. If it was across town, if still go to them, but luckily they are right in my neighborhood. Recommend to anyone who wants a kind, welcoming place with great meds, I've already recommended them to all of my own friends.

love it great pp!!l everyone is very friendly there !

Always receiving a warming welcome. Look forward to each visit.

Best shop in Arizona.I've been to more than a few here in Az and HMH OUTSHINES THEM ALL.( Did I mention they have the best looking staff also, yes even Eban.

This location is amazing! I live in The Cottonwood area and I'm willing to travel. They always have the best prices and staff. Everyone is always so friendly! The service is fast even when they're busy. I was in behind six people and was there for maybe 15 minutes from check in to check out. But keep in mind that if you need the time, you'll get it. They're always very patient when you have questions or concerns. They're even patient if you're taking forever to pick (which does tend to happen here :p) I definitely love this dispensary! I'll be back weekly! :)

very nice clean dispensary all of the employees are very helpful and knowledgeable about all of the different strains. one of the best dispensaries in Arizona!

Disappointed! Unfortunately I've witnessed rude behavior toward patients by the staff and the management just wants to make excuses. There are some truly great and compationate people working here, but the holier than thou attitude of some ruin it. Plus their product has gone down hill and pricing is high. Customer service training is a must for the facility.

Great Staff!!! Always greeted by name, they are well prepared for you & understand your medical needs with much compassion. I like to just stop by, say hi and spread the love that they radiate so well. Keep up thee enlightening work!!

Best Place in Flagstaff

i just moved to Flagstaff, and this place is wonderful! They are knowledgeable and professional.

Good atmosphere, good meds, nice employees, a model dispensary. Meds are a little expensive but it's understandable as its a dispensary.

5 stars to the well-informed and friendly people at this dispensary! i was so impressed that i def will return when i am in the area. they helped me with the questions that i had as i am a newbie to the arena of using cannabis for medical treatment... thank you for all your help!

Everything is perfect other than some of the staff, it's never any of the girls only some of the guys who are just super rude and I will not be coming nearly as often. Too many bad experiences with the same guys over and over again. Leaves a bad taste in your mouth

I've heard about and now experienced the issue of online orders ending up "short" a gram. Exactly a gram. Got home and found out that I was also a gram short. They BS'd and said they weighed it at 6gs, but I got 5gs instead. No offer of credit or apologies - honest business gone sour.

Easily the best buds in flagstaff! Every bud tender is very kind and helpfull, all around an amazing facility!

Great staff, fun promos. Freshest bud I've found near Flagstaff. The prices are a little high but you do get what you pay for with their tiers. The Daily grams are my favorite as its nice to try new strains. I'd suggest adding more deals for your cbd flower and high thc flower to provide patients access to the most therapeutic options.

Quality has gone way down hill. Used to be a nice place with some decent product, but honestly I can't speak highly of this place one bit. Some of the quality was good, but come to find out some of the strains grown by HMH have had mold. This place claims to test their meds, but nowhere can you retrieve that data. Also, it is the most expensive place in Arizona to get your meds, and there are quite a few places where you can get much better quality, at a much better price. A note to the rookies, examine your meds, you may find some interesting surprises.

Smores edibles amazing ....everyone is really rad ....and $50 grab bags are the best

the people and the weed here are fantastic, I come allbthe time. My only criticism would be that the indoor waiting room should be exclusively for medical patients. I pre-ordered a quarter oz to help with my post labram surgery pain and still had to wait outside in the cold where my shoulder was locking up because all the seats were taken. What if someone with cancer or something needs the seat? I never noticed anything like this until after legalization. It seems people getting their fun weed have made it harder for some medical patients to get their medicine, but orher than that, fabulous growing and excellent concentrates. The staff is friendly enough that its often worth the wait. Love the dispensary

Love everything

This was my first visit. Keith was my budtender, personable and courteous. Excellent service, long line but short wait. Nice selection of flower. I like that the in house flower is served deli style. I hope that model gets used industry wide. Pre-packed vendors and deli style in house. It sets a differentiation. I picked up Mickey's OG Kush, unique terps, mild flavor, just a bit on the dryer side for my preference but wonderful flower. Super Lemon Haze, well done on this classic. Excellent. It was wacky Wednesday so I got some bonus Blueberry Cough. Sticky and Delicious. All effective medication, well rounded menu, helpful and polite staff. I would like to see some Living Soil and Sun Grown options available in the future. Appreciate you all in the industry! Thank you!

Siera was beyond helpful & provided the best customer service I’ve ever experienced in a dispensary along with good suggestions as well.