Harvest HOC - Scottsdale (Med)

Product overpriced. For example, one brand of cartridge is $10 more here than anywhere else in the valley.

These guys love to put deals up on here and then refuse to honor them.

Maybe having an online pickup section would be nice because I do it for the sole purpose of getting in and out but I constantly have to wait in line still...Then this is the second time they did not place the right item i asked for so that’s even more frustrating.

garbage all the harvest dispenseries suck

The customer service “WAS” decent at best . Slowly has gotten worse as the company has grown . Very poor customer service and they don’t like being told the customer was lacking . They asked me to leave instead of fixing a customers concerns

This is the worst one staff is rude and likes to argue with you over their deal they sent wont be back ever

same experience as others everything is seem to going downhill from deals to quality of of Medicine. And this was my go-to spot and I spent quite a bit of money here but we'll start looking for other places unless it changes. not sure what happened but who's like all the Harvest have went in a New Direction and not sure why.

pretty crqppy experience with the punch card you guys have. I go off and spend 100+ dollars for 4 visit. Then I get all excited to use the punch card and I am told you need more money to use it? I thought it was 4 punches.. not five. Seems like a marketing scam, what you meant was spend even more money to make it worthless. This was to become my spot. But now I'm stuck for the weekend dealing with back pain unless I want to drive another hour back out here from buckeye. good quailty.. but their deals are shady. if you want to spend money and don't care about using their promotions then go on ahead.

I was told by both during the drip vendor sale that drip would be included in the 5 for 100 after specifically asking if drip was included. I called in and asked and was told the same thing until they double checked. I skipped the trumed sale waiting for this one and then they told me that I was out of luck, even though they had told me otherwise. Not too happy that i got lied to about the sales and missed a good one from Trumed.

Flower is questionable. A recent price drop came with some changes. As one patient advisor at the scottsdale location put it, the flower should ash gray and not spark.. The flower I bought that day had the suggested qualities to it that was to be expected at full price. This less expensive November sale flower hurts my head. Same strain. Funny that the strain isnt available in scottsdale...don draper. Confused as to whether these folks are for medicine or strictly profit...

Some of the staff aren’t professional and a bit unknowledgeble

strange entrance where security guy races to hold door for people. very strange since door opens out. they also continue to apologize profusely for nothing. just awkward for no reason.

I am a new MMJ patient, and after a lot of research, I decided the first dispensary I wanted to visit was Harvest of Scottsdale. I was apprehensive, but everyone from the receptionist to budtender, to cashier were all very courteous, friendly, and helpful. I suffer from chronic unrelenting pain from a car accident in 2001, and most recently underwent two emergency spinal surgeries due to cauda equina syndrome. Unfortunately, I also suffer from complex post-traumatic stress disorder which exacerbates my sleep disorders, which in turn makes my pain worse. I am caught in a vicious cycle. A few months ago I decided to wean myself off of all the narcotics so my pain levels have been horrible. I feel like I spend my entire life just trying to find a position to be in, which hurts the least. This is no way to live, so I decided to look into medical marijuana and took the steps to get my MMJ card. Being a complete medical cannabis novice I was overwhelmed by all of the strains, and methods of consumption. My Budtender was Ahlana (my apologies if I misspelled your name) she listened thoughtfully to all of my questions and concerns and together we worked out a good starting place for me. She completely understood my apprehension about not liking the "high" feeling I associated from the pot I smoked as a teen. I do not like feeling out of control, which makes my anxiety skyrocket, and in turn, leads to paranoia. Based on my desire to control pain & insomnia without anxiety, and aversion to smoking, she suggested the Dream Steam pen and two excellent starter blends to try. I left the store with two oil cartridges (one was free, thanks!) of JillyBean and Northern Lights, a bottle of CBD oil, and a very low dose edible (5 mg) Kiva Terra Bites. Ahlana gave me great advice about how to use these items, and the best starting doses, based on time of day. She also told me I could call her at any time if I needed help or had more questions. Overall my experience here was fantastic. The setting was beautiful and calm, and I felt very comfortable talking to my Budtender. Thank you Ahlana, and Harvest for making my first dispensary visit a good experience. I will be back!

2 times in 1 week I've tried to order a product because of a deal,only to be told they do not have it, same product both times and I guess they just dont want to take it down from the site? Sweet. When I called after 4 hours to see what's going on they told me it was ready, then they called me back while I was on the way to tell me they dont have it, I was made to feel like they are doing me a favor by offering me other strains that were already a part of the deal and more expensive. Not coming back because I cant trust their page and their customer service thank a lot Kira.

Be wary of purchases. Purchased a 2nd Palm Cell battery from these folks and it stopped working within 2 months. Their response? Too bad so sad - you need to go through the manufacturer. So, again, I need to spend more money. Why should I with them? I won't. TAKE RESPONSIBILITY FOR THE PRODUCTS YOU SELL clowns.

Don’t call to let me know they “don’t have” the product I had ordered this morning after they confirmed I had got one of the last 2 eighths left when I placed it. Don’t even have good customer service. Thanks for a waste of time ☺️

Drove 30 miles after placing online order. I got the confirmation email but they never actually placed my order. The guy in front of me buy 5 grams of GS Sunset Sherbert live hash rosin. So I wasted my time driving thinking that this place would actually hold my product after I placed my order online. I will never shop here again.

The staff is great, Mike is way cool. Excellent variety of wax & CBD products but their flower is absolute garbage. Each strain smells like chemicals, and they all smell and look alike. I bought an 1/8 of 'top shelf' mmj. When I medicated, the flower burned, crackled and sparked in the bowl. On the exhale, the smoke was a blueish-gray. After about an hour, I ended up with a headache from hell and puked. I'm an old school flower girl and been partaking for over 35 years. I will never, ever buy any flower from this store ever again; but I don't mind buying the wax. Great brands and consistent quality. Improve your growing and curing technique and/or purchase your bulk flower from quality growers. Your patients will appreciate it.

Prices were twice as high as it set on their website when I went to pick up the product it was almost twice as much as I had been told it would pay for it and there was nothing I could do about it this is not how you take care of patients in a medical industry horrible dispensary

Had a horrible experience with Management coupled with overpriced and weak bud.

The layout of this dispensary is awful. It’s one big confusing free-for-all. Everything is overpriced, and the flower is bone-dry. The only redeeming quality here is the friendly staff.

No reason to place a preorder because it won’t be ready when you get there. Also you need to retrain your employees to talk to their patients and not each other. My budtender was more interested in flirting to the blond girl next to him than helping me with my order. I’ve never had such a horrible experience at harvest ever.

this place has gone way down hill, used to be the place to go, great staff, great management, everyone has left, know it's just corporate pricing for rec users with a horrible staff, they already forgot about us that kept going for years. peace HOC. Medman part 2.

Have been coming here for years being that I have been a patient since 2016, upsetting more and more every time I come here and the service has gone down from where the old harvest used to be. Haven’t been here in a while do to that and decided I would give them another shot at an online order. I placed my order nearly an hour before showing up after getting a notification that my order was almost ready to be told at the door to go home. After explaining to the man that I have stopped coming here and wanted to give them another shot he said good don’t come back. Great customer service.