DISPENSARY
RECREATIONAL
Higher Leaf Bellevue - Factoria
Bellevue, WA
4.4(267 reviews)
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268 Reviews of Higher Leaf Bellevue - Factoria
4.4(268)
4.5
Quality
4.4
Service
4.4
Atmosphere
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October 20, 2014
Poor selection. Really high price.
October 19, 2014
I've come to this store a few times since it has opened. The people who work here are phenomenal. They're polite and knowledgeable about their product. The daily price is inconsistent -- I purchased a Juju Joint for $68 on Monday and they were $90 on Friday. Patrons claim the price is due to other pot shops selling for more, but the nearest pot shop (10 miles) is selling their same quality stock for much lower ($60 with tax). They also don't have too much in the way of selection, though that may change in the next few weeks. I will update this review periodically as I check in on this cannabis boutique.
May 2, 2017
Came in today for the first time and experienced the worst customer service I have ever experienced at a dispensary in over 5 years of purchasing medical and recreational cannabis in Washington and Oregon. Drove in all the way from UW and was told by the doorman, a young hispanic male, that my Nevada driver's license is a fake because the "colors around my picture are a little weird"? This is interesting to note and I will contact my local DMV to let them know that the license they issued me is a fake. He then asks if I have a passport which I did not as who carries around a passport everywhere they go? I was just going to leave but had spent almost an hour to get to Bellevue so I asked him if there was a manager or someone else who was trained to take a look at my ID; To which he flippantly replies that I "could've gone all the way back to Seattle to get my passport in the time that I was arguing with him". After asking for a manager repeatedly and being denied, he reluctantly brought over a manager who asked if she could take my ID for further examination, to which I agreed. 5-10 minutes later, manager never returns to address me but sends the bouncer-doorman to say the exact same thing that he felt "uncomfortable" letting me in without a passport. Even though it says that out-of-state ID's are welcome on their website, if you are from out-of-state you may want to bring your passport in addition to your license, or if you don't have a passport (and even if you do), you may want to save yourself the time and trouble by going to literally ANY of the many quality dispensaries in the Seattle area for better customer service.
January 23, 2015
Why would you visit a store that doesn't post prices in 2015. Don't bother asking about a price match because the employee will tell you you are wrong.
October 14, 2016
First time there got snide comment about my age when they checked ID (I have grey hair). Second time I was ignored by three people standing around. Hint: your customer base isn't just 20 somethings. No other place in Bellevue or Kirkland was this bad.
November 13, 2017
I walked in and was not greeted at the door so I stood in line behind 2 people while the 2 workers help 2 other costumers. After about 5 min in line it was my turn I walk up to the guy with my ID in hand and hand it to him. He looks at it then the first words out of his mouth in the 5 min I have been in the store was “ you need to stand be the door tell I am ready” I told him “Nvm Goodbye that was rude” and walked out.
This is not the first time I have had to deal with annoyed uninterested workers when coming here and I don’t think I am going to put up with it again
This happed 11-13-17 at 2pm a middle aged jerk was who “helped”me
October 8, 2014
Visited first day it opened. Nice roomy space and good selection. Did not have edibles yet. As expected the prices were highway robbery (the rollout in Washington has been terrible). $30 for 1 measly gram with some at $50! Will not be frequenting until prices become reasonable. Will check back when they get edibles.
October 13, 2014
Pricey but it is a recreational shop in Bellevue so I would expect it to be. Seemed to have a good selection which I would assume will get better over time. Probably the kind of place I'd shop if I was in a pinch with my other sources.
May 27, 2017
Just attended Green Theory's grand opening in Factoria. I had visited their other location in Bellevue, but hated the parking. But it is always fun to visit a new neighborhood store. So I gave it a look over.
I hope Green Theory will take my comments as helpful suggestions, if they truly want to succeed in the new location. I am hoping they do.
First, the shelves were understandably somewhat barren. Hey, they just moved in! The bud tenders were polite, and helpful. The parking is better.
It is the price gouging that pisses me off. Their online prices, and in store prices do NOT include sales/cannabis taxes. So a 15 dollar gram is 22 dollars when you get the bill. A 56 dollar eighth is really 80 dollars.
This is inexcusable.
I have much better choices in neighborhood shops in the area who are not looking to gouge me.
Not going back until they change their advertised pricing policies.
It is a shame.
March 18, 2015
prices are simply too high compared to competitors. I understand the need to make a profit, but compared to a nearby rec pot shop this place is just too expensive. I buy concentrates and flower, and brands and amounts I buy cost far more here than elsewhere. There is no location advantage, service advantage etc, so I see no reason for me to shop at green theory , until they at least try to compete.
October 17, 2014
Great location, very nice store, great shopping experience. All with great prices!
November 4, 2014
I've only been here one time. I may review again later but I am extremely pleased with the customer service. I purchased the JuJu Joint - Sweet and Sour Kush and a Peanut Butter Cookie. This was my first JuJu Joint. I got one after reading all the reviews on it. I like how small and discrete it is. I took a few puffs and it didn't take long to feel its effects. The Sweet and Sour Kush is definitely a strand that can be used on a more day to day basis. It doesn't leave you smelling like weed either. The Green Theory staff were very educational and friendly. Even the security guard took the time to answer questions. I believe the person helping me was named Rachel. She told me but I'm very bad with names. She described many of the products and was very patient with me. The atmosphere was very chill. No one was creepy. Buying pot was as normal as buying shoes at the mall. As I write this review the few puffs I took off the JuJu Joint are really kicking in. Did I mention they were reasonably priced as far as local retail pot shops? Anyways I would definitely recommend them as the local neighborhood pot shop.
October 27, 2016
Staff not helpful, bad prices. Would not go to again.
July 26, 2016
been here a number of times but never felt welcome. Staff is cold, Menu of leafly doesn't represent what they have. Overall there are better places to Shop.
June 21, 2017
Visited this past weekend during their opening. Prices and strains were clearly displayed on screen behind the counter so that was nice. However, everything in the store was supposed to be 30% off. I asked the attendant I was speaking to see some of the $20 1/8ths from Monkey Grass Farms. I selected 3 of those and one $14 preroll. So without any discount I should have been sitting at $74. Somehow I ended up paying $72. I'm not the type of person to make a scene or bring things up in person so I just took the loss and called it a day. But it was definitely discouraging to pay full price when everything was supposed to be on sale for the opening. The attendant just seemed to be annoyed by my presence. Nice shop, different products, poor service and I'm pretty sure anyone else would be pretty mad about not saving the $22. Probably won't be back, especially since I can't be certain that their sale prices will be honored in the future.
March 23, 2016
I was incorrectly informed by a ill-trained employee about the return policy. I told her a wasn't sure that the cartridges they offer are the right size or would fit in the new vape pen I just bought. She assured me I could return it if it didn't fir right. I then returned 3 days later expecting to return it, because it didn't fit, but then was told by a manger that they don't do that. He gave me no refund but only a 20 percent discount. on my next purchase...that does not make up for the $45 I spent on that cartridge. I hope they train employees better in the future.
September 10, 2016
I asked for a hard hitting indica and the budtender pointed at the display case and said, "that's fire". He went right back to looking at his phone. Thanks dog, I'm sure it is. Never going back.
September 27, 2016
I've been in a lot of different stores and everyone has always so nice and helpful.....until I came here. The gentleman that helped me was very dismissive and not at all helpful (and I didn't like the stuff he recommended at all) I was also really disappointed that the prices don't include tax. I thought I was getting a decent deal until I was charged $33 for tax. this store seems to be more pricey than any of the stores too. I will not go back, there are too many better choices around here😊
April 10, 2018
I have purchased from green-theory many times, recently I choose to get some buds from this location despite the late hour and several (closer I might add) other options available. After pulling up 10 minutes before closing, we pulled up and parked. We saw a silver car stalled and were unsure about what they were doing. As we walked up to the store, inside were two female employees, one waving us off. Usually I spend a few hundred a visit, (never less than a $100 and this can be verified by my account with them) Even though we knew exactly what we wanted ~$250 and would have been in and out before their ACTUAL closing time. Will not make the mistake of coming here while those two are working this shop. While not my #1 I will still shop at the spring district’s shop
May 3, 2018
Kelly and pretty much all of the staff in this location are easy going and help you find all your needs.
July 17, 2015
I went into this local retail pot shop for my first time and for the most part had a good experience minus the pricing (not out the door price). When I went in, I didn't have cash on hand and "Sean R" helped me and said that they accept card. My overall purchase (after state tax, local and excise tax) was $70.00. However, when I checked my bank to match my receipts when going through checks and balances, not only did THEY CHARGE $71.50 TO MY BANK (as an ATM fee, mind you and I did NOT use an ATM) but my bank charged me a $2.50 ATM BANK FEE. I was grateful that my bank had credited me back the $2.50 but WHAT THE HECK? The sales associate should have advised me that there would be fees associated with using a card (they as in GREEN THEORY) charged me $1.50 - again, my receipt shows a charge of $70.00.
http://i.imgur.com/hgSRLEc.jpg
http://i.imgur.com/cHnPSZJ.png
http://i.imgur.com/7xoAXTl.png
I would much rather do my shopping at Evergreen Market where the pricing is the "out the door" pricing and has taxes included vs. the bullishhhh that I experienced here. Below are receipts where I was at Evergreen Market.
http://i.imgur.com/AjK6nPJ.jpg
http://i.imgur.com/4pXDuTS.jpg
I doubt I will be back to Green Theory...
June 12, 2015
I really wanted to love this place, especially since they seem to have cool
events and grower meet and greets. But we found the service to be really
odd — like they just wanted to get us out of there and be done with us. (We
were only there for 10 minutes, and most of it was first time visit
browsing, so it’s not like we were wasting their time.) On top of that, the
budtender wouldn’t give us the discount that was advertised on Leafly,
despite the fact that the special is *still* listed here several days
later. I’m sure they get a lot of Bellevue repeat customers because of
their location, but they’re going to have to work a lot harder (and not
engage in false advertising of their specials) if they want to get repeat
business away from customer service-focused dispensaries on the Eastside.
July 31, 2015
Very friendly and comfortable place. If you're looking for knowledgeable staff, this is the place. Daniel always helps me out and finds me great strains to try.
August 14, 2015
Great bud, almost always a $10/g special, really talkative and helpful people, and very close to work as a bonus.