Curaleaf - Palm Harbor

I am reaching out to formally express my deep concern regarding an incident at Curaleaf Palm Harbor on today’s date. As a regular patient who depends on Curaleaf for my medical needs, I have always trusted your staff to provide professional and compassionate care. However, during my recent visit, I experienced behavior from your team that was both unprofessional and unsettling. While addressing a pricing discrepancy, I encountered multiple staff members who treated me with hostility. When I began to explain my concerns, one staff member initiated a tone that was aggressive and dismissive. Shortly after, two additional employees joined in, creating an environment that felt uncomfortably confrontational and unwelcoming. Their behavior, including cutting me off, rolling their eyes, and using disrespectful language, felt more like a high school bullying scenario than a professional healthcare setting. When I realized this interaction was escalating and my concerns were not being heard, I decided to record the conversation to protect myself and ensure an accurate account of what transpired. At that point, the staff attempted to intimidate me by incorrectly stating that I was violating HIPAA, despite my right to document my own experience. They went so far as to threaten that my prescriptions would no longer be filled, which I found not only inappropriate but also deeply distressing as it seemed aimed solely at silencing my concerns. As a patient, I expect Curaleaf to uphold its commitment to compassionate care and professionalism. This experience has left me questioning that commitment, and I hope that by bringing this to your attention, you will take corrective actions to prevent this from happening again.

I was part of the Curaleaf when it first opened. Much more personal than now. I ordered delivery and it came a day late. We updated the phone to contact me and they still came late. The topper was one product is not what I ordered. I’m losing confidence in Palm Harbor mission. It appears they are gearing up for legal cannabis. They are leaving their seniors behind. May be time to find another dispensary.

I am a regular to this place and have to say I love most of their products. Flower is always good and strong, super helpful employees, and the carts for vapes are very nice. My only complaint is the edible gummies. The chocolate is amazing and my FAVORITE way to get my edibles, even made s’mores one night with it. But the gummies aren’t great. I have tried many of them and the worse one for me is the Xbites Mango by Select Oil. It smells of candle wax, tastes like candle wax, and when you finally swallow the horrible thing it makes your tongue numb with a bad aftertaste of paste/hand sanitizer. Now you are probably thinking, “that’s normal for gummies”. It’s not, I hate to compare companies but FLUENT has truly amazing gummies with zero smell or aftertaste of wax. So give Curaleaf a try, just don’t eat the gummies. Give the chocolate try though for 100% yummy taste

Everyone is super sweet! Products are wonderful!! I got Alien OG Rosin which is absolutely delightful! I highly recommend this for pain relief and deep sleep!