Cookies -Eugene

price and deals not as advertised

Awful location, no organization and false premise advertising. No $20 ounces and some shill trying to upsell that advertisement to double the price, hoping to tell me my confusion was in the state tax realm, and not because they advertise $20 ounces but their cheapest base price was $40 before tax... not confusing; pure scamming. With all of the actual bargains around town, maybe this place is actually the low-end of what could be the “higher ground”. They’re theoretically a step up from the sub-basement, if that’s “higher” for you....?

The worst place. I bought an orchid cartridge, they told me to hold on to receipt if it doesn’t work. I got home and couldn’t get it to work so I brought it back the next day. They wouldn’t take it back!! and showed me their small sign, no returns or exchanges. I was upset. They wouldn’t budge and told me they would loose their license if they took it back. I knew this was not the case. They were so bad, they didn’t even have the battery that went with it. Finally a woman appeared, there wa only dudes in the dispensary up until then. She was helpful and found a battery that would work. End of story the cartridge leaks and I will never shop there, and no one else should. Worst customer service ever. Traumatized.

The prices listed aren't true, I asked when I went in and they said the cheapest stuff they're going to get in is going to be at least 30 dollars an ounce. This speaks really poorly about their business, because it means that either 1.) The employees who have access to this are so inept they don't know what the stuff they're selling is priced, or 2.) They are willfilly deceiving people with false prices as an attempt to boost business in an over saturated market.

I am writing a second review to update on the first review (feel free to take down the original review.) I had an issue with an advertised price that wasn't honored by the staff when I went in. HOWEVER, since then I have received a personal email from the owner Elijah and he has more than made good for this gaff. I am truly appreciative of an owner like that who truly cares about his customers and takes the time out of his busy schedule to personally email me and correct the situation. Elijah is top notch and should be an example that every dispensary owner should try to strive for! Much love and you have a loyal customer for life.

This place really sucks, I check leafly for specials before I buy bud and this place never has the deals that they have posted on leafly even an hour after updating their deals on leafly. The last 3 times, feels like their trying to scam people. Won’t be going here EVER again.

This place is dope!! just picked up an ounce for $33.60 at 21%! Definitely check these guys out there killin it.

I am huge on reviews, if your exceptional I'll give you one. If you an exceptional a****** I'll definitely give you one. With that being said. I'm not a big cannabis person. We came to a agreement when i was young. I don't know how to appreciate cannabis so it decided to make me vomit. But due to some ailements i was lead to CBD. This establishment was so friendly and helpful. The staff have always been knowledgeable with a smile or laughter. They are my go to now. I'd recommend them to anyone.

I’ll eschew verbosity and just say that these guys will make a lot of people happy. So keep the pants on the fuckin’ mannequin, eh? Goddamn hoodlums.

Higher Ground and their sister shop Green Therapy in Goshen always have the very best selection of extremely great Flower at low prices. They even had some 18% Willie's Wonder for $33 per ounce out the door. Today I paid $63 for an ounce of 24.3% Sunset Sherbert and the Budtender painstakingly manicured the product to pull out even the smallest excess stem. If you like cartridges...try a Select Elite...wait for the discount day and it is cheapest anywhere. Of course..if you like higher end product they definitely have an exceptional collection. My opinion is the person who is in charge of product selection has a keen sense of market needs and desires.

This place has great deals and great quality for the prices! Bud tenders are friendly and knowledgeable.

I love this dispensary!

Thanks guys!!

This is by far the best dispensary I've ever been to, I've never had a bad experience and they literally have the best flower prices. The best prices all around actually, and they don't sell you old stale weed. Most things are pretty recent and even if you get a strain from last season it's still crazy sticky. I don't see how anybody can leave them unsatisfied.

Hands down the best dispensary in Eugene

It's extremely well suited for the student OK downtown local finally an appropriately priced store!!!

Great people! Great product!

They were great and knew their products

Very helpful and friendly/ knowledgeable staff. Great deals and quality oil/flower at great prices

Knowledgable, amiable, sharp budtenders here and at their associated outlet in Goshen. I'm a medical grower so I know my flower and this crew has never steered me wrong. I always ask a couple of them what they recommend and why, as the flower menu can change daily at times. I've learned more about concentrates, tinctures, etc from them than most other local dispensaries. There's only two others of the couple dozen I've been to in Eugene/Springfield that I trust as much. And none of the others have matched some of the deals I've gotten on their different deal days. A lot of their mid-grade discounted flower has been excellent. There's a couple of vape oil brands they carry that are also top notch. And nobody, budtenders or managers, has ever delivered average customer service. They go well above and beyond. I wrote this because I've been so impressed the past 4 months. I haven't written another dispensary review but these folks really earned it. Best In Eugene, in my book.

Absolute worst customer service imaginable. Never going there again spend your time and money elsewhere

If you live in the Eugene area then Higher Ground is a MUST. Not only do they have cheap, quality product, but their service is great. I have never been disappointed. Like I said if you live in Eugene TAKE ADVANTAGE of their delivery service. No delivery charge and no minimum (just have exact change). Thank you Higher Ground team, keep up the great work!

Just like it’s sister location, this dispensary rocks! Straight up prices and you won’t pay less anywhere. Awesome staff and location

Best prices and service!