Cannabist - Chicago (medical)

Excellent, so close to my home!

This place is great. You're greeted by great people right when you walk through the door and the check-in process is simple. Wait time is usually under 5 minutes and you're at the counter with another friendly staff member placing your order. Columbia Care has great sales all the time and a rewards program to earn money off future purchases. This place hits all the right notes - highly recommend!

This is a follow-up to my review of May 16, 2020. On that occasion I drove the seven miles (Chicago traffic) one way to this dispensary based upon the sweet, sweet promise of a low price on a medical product that I needed. After a person on the phone confirmed to me that the product was in stock, as the product web page also claimed, it turned out that they were totally out of stock, something I learned only when I was there. At that time, their "excuse" was that their inventory system was problematic and that they were working out the bugs. They also told me at that time that their inventory system tends to be unreliable when stock of a product is low, sometimes falsely showing that the item is still in stock. So today, exactly two months later, I decided to give them another chance. What a mistake! I found a cheap and desirable price for capsules, and decided to give it a try. The web site clearly listed the price for me as being $17.70 per bottle of ten capsules. In the grossly overpriced market of Illinois medical cannabis, that's not a bad deal. I "reserved" the product online, and the reservation confirmation affirmed that the price per bottle (I ordered four) would be $17.70. So when I got there, guess what? Golly gee, it seems that they had WAY too low a price showing, and that the bottles were actually being sold for $25 each. Are they just plain incompetent, or is this a "bait and switch" where they offer a low price they never intend to honor, and then think your knees will buckle when you get there and you'll get something at a far higher price. They swore, once again, that it was just an error, and that, gosh, they had put down a wholesale price instead of a retail price. They also told me that they would make no adjustment in price to me to compensate for THEIR (not my) error. One major pricing screw-up I can understand, but now, twice in a row? What good is Columbia Care if the pricing information on their web site is basically fictional? The state of Illinois should investigate this place's inability to list honest prices (I plan to contact them), because whether it's incompetence or deliberate, people are being lured to this dispensary based on totally false pricing information. I will NEVER shop at this place again, because I don't like their bait and switch game. Two utterly wasted trips will be quite enough for me, thank you. If your time, trouble and gas money mean anything to you, you will also be wise to take your medical cannabis dollars elsewhere. I gave one star for quality, because the quality of their online information is garbage, one star for service, because false and/or incompetent pricing is worse than no pricing at all, and is the antithesis of good service, and three stars for atmosphere, simply because the physical atmosphere was acceptable, and the staff showed routine politeness, in spite of the glaring previously mentioned careless and unethical pricing incompetence. AVOID THIS PLACE.

My only really complaint is they aren't open on Sunday. My work hours make it hard to get over there other days including Saturdays

The staff is friendly & helpful. There is always a good selection & promos going on!

Great place! Staff is super friendly and knowledgeable. Treated this "newbie" amazing and made my anxiety about the whole process disappear!

Great staff, very friendly and informative. Fair prices quality product & fast sign up process.

Knowledgeable and friendly people work here. I’ve been really happy with the quality so far. Only been here twice, but looking forward to future visits.

Very professional and good deals and prices.

Kevin R. A bud tender at Cannibist is always helpful, friendly and knowledgeable! There is always a pleasant atmosphere here and I never feel rushed.

I recently switch to Columbia Care. It is hands down better than my previous dispensary. They really take the time to let you figure out what you want and offer advice and recommendations. Ive had only great experiences.

Everyone was very helpful and friendly. I've had other experiences at a different dispensary and the difference was like night and day. Overall, I like the atmosphere and people here much better.

Friendly and helpful staff, plus an amazing and reasonably priced selection of both flower and concentrate! My favorites are the IESO drizzlers that I use to fill my vape cartridge, and the quarters of shake from Nature's Grace and Wellness, which is the best value on flower that you'll find in any dispensary in the Chicago! Best dispensary in town by far!

I love these guys and gals!! I’m not the most knowledgeable about the weed and the staff always hooks me up right with what I’m looking for!! And they help each other which is key!! One guy doesn’t know as much the other is there to step in and offer advice!! I just went through cancer treatment and the side effects were minimal because of Columbia Care!! I love them!! 😘😍😘😍

They’re always friendly and helpful here. Big thanks to them for making it easy.

Great staff, great environment, deals on deals if you play it right! Best prices around, having family switch over ASAP!

Fantastic service great product can’t beat it

Helpful staff, well oriented w pandemic shifts, and variety in selection👌🏽

The moment you walk in the door you are warmly greeted with kindness and happy people. I am a caregiver for my son and the knowledgeable staff have guided me as to what might help my son. Liz knows so much about my sons needs and makes suggestions as to what product would work for him. I am happy to say with the guidance from all the the staff, my son has been able to cut his meds in half. I thank you Columbia Care. Please check out Columbia Care, you won’t be sorry.

They are always so helpful, knowledgeable, friendly, and most importantly fully stocked!! Love this dispensary, especially after coming from a Cresco owned dispensary. They actually treat you properly here!

I liked how friendly the workers are and how the lines move pretty fast.

Columbia Care staff are friendly and helpful. I love the product selection and the location/hours. Would definitely recommend you try this dispensary.

Outstanding dispensary w/ an even better staff.

Probably the fastest processing I’ve seen at any dispensary i have been to. I am always out of there in less than 5 minutes with a pre-order of course.