Berkshire Roots (MED)

Basically street quality weed for twice the price. Check in needs to be improved especially on one of the employees attitude, you can’t be annoyed that people are upset at getting cut by every pre order and med patient, when you only have one guy working the counter.

No waiting people friendly and helpful

The staff was extremely knowledgeable and the products were very good. Love their pre-roll special

Staff was very friendly and helpful! Deff recommend going here!

Amazing high quality products. The best part for me is that they make all their own products onsite. Nothing is shipped in. Their saying is “ From Seed to Sale”. Wonderful staff I’ve been there well over 2 dozen times and will not go anywhere else for anything!!

All was fine. Guy at register was a little hyper but maybe just excited about the whole day. My love really liked the 413 bar.

1st time there .. Great service, Great product.. no wait ☮️❤️

Was not that for from me in NY.. Great staff and prices.. Not alot of selections and no grams just in case you want to try.. But because the price is low & your not getting that tropical smoke so to me its a spot to go if yours funds aint all that good but you want so good smoke... But if you got the extra funds them shop around a little more..

Excellent quality and variety of product at competive prices. Knowledgable, helpful, and pleasant staff. Parking on site. Safe and secure location. I drive twice the distance as my closest adult use dispensary for all the above reasons.

Berkshire roots Runtz is the absolute worst phenotype I have ever tried absolute terrible zero taste do not buy this if you are looking for a Runtz flavor profile because it is not here try comm cann,cutelato or Kash Makena runtz instead

Best place in the berkshires to get medical bud

The staff are knowledgeable and friendly. Product is great with many choices. They treat medical patients correctly!

Superb quality, prices and patient support. My go-to dispensary as a Berkshires resident & patient. I’ve come to depend on in-house strains for my disability. Only complaint is inconsistency of indica concentrate stock. Watching the menu like a hawk for some BR indica strains in concentrate!

The cannabis from this place sucks. Pre rolls canoe, bud is wet and won’t light, put it in a bowl and again won’t light. I’ve seen the inside of this place, they have mold issues. And there way to fix it. Just send all the moldy weed to be extracted, we’ll it’s getting into packaging and it’s being sold moldy , Someone is going to get sick. Someone allergic to mold or immune compromised. My opinion go somewhere else! It’s not worth the money to not be able to smoke it. And you call and complain and they deny the issues at hand. Won’t waste my money here anymore. And the health department and ccc will love the call they are going to get.

I am medical patients came to Berkshire Roots for over 2 and a half years. But everytime I'm there recreational gets to go in first I see it all the time. Seems like staff don't have any explanation but more of an excuse. It's unfair and several medical people who have complained in the past. This isn't good for business at all. Thinking I need to switch. If they keep doing putting recreational before medical. Nothing ever changes!

Staff was great 👍

Staff is not properly trained. Customer service doesn't respond promptly

I've been going here as a medical patient for about year. I take a 1.5 hour drive each way once or twice a month for a specific wax, Shire Wolf. It has always consistently worked wonders for my anxiety and was worth the expensive price tag of $70/g. For my last visit I wanted to use some of my loyalty points for a "$30 concentrate", I did look on their website and read carefully to make sure there were no hidden rules or exceptions; the only one was that it couldn't be applied to third party outsourced products (which are generally more expensive, so that makes sense). But when I picked up my order, they informed me that it was actually $30 OFF a concentrate, their concentrate prices are tiered, and I owed $10 more than I was expecting. This was shady, and MAC was just selling this same wax, outsourced from BR, for $60/g. I really don't understand why it's more expensive to buy it directly from BR instead of a third party dispensary, or what defines the "tiers" for their concentrates. While $40/g is still a good deal, this batch of Shire Wolf I picked up is also completely different than all the other batches I've purchased in every way (consistency, smell, effect). It barely touched the symptoms I usually use it for and after a few days of consistent use I'm horribly disappointed at best. Between the expensive prices, hectic less-than-friendly atmosphere, shady sales tactics and now a loss in quality, I don't think I'll be returning. There are higher quality products at much more reasonable prices throughout the state.

Really cool lil place! Had interesting strains and really tasty edibles. Haven’t been since they went Rec.