Arizona Organix

used to be the spot for quality meds. seems to be going downhill. flower quality lacking. never cured enough at time if sale. found seeds in the Skywalker og, that used to be fire. even there flagship Papa's og has gone down in quality. shatter used to be light colored and heavy hitting, now it's dark and all taste the same. selection is minimal at best. service is good and atmoshere is inviting. but med quality is lacking.

I hadn't been here for nearly a year - I came in when the place first opened, spend a bunch of $$$ on several visits, then discovered Leafly and all of the alternate clubs and dispensaries around and realized this place was a little pricey. I just went back - really, the only reason I went back was because it was Sunday and not too many others places were open. They have instituted a "points" system, that rewards patients for spending money. I was happy to find out that the money I spent earlier in the year was enough to get me a free 1/8th on this visit. That was cool! I'll be going back and it probably won't take another year. Free-market competition is a wonderful thing.

They are honestly a terrible group of people running this place. Very unprofessional and they constantly mess up online orders. If THEY lose your medical card, will good luck because they will stop looking long before they find it.

Sadly, the new pricing model has made them not worth the trip. Roughly 3 hour round trip isn't worth a $30 savings. But I assume you folks really don't care cuz you're getting paid anyway.

So I put an online order in yesterday - not a small order. About $300 in product. It was confirmed "your order is ready". When I get there, I'm told "oh we don't have this and that". What happened to "your order is ready"? So now I'm standing there without a menu, trying to decide substitutions. Oh well, crap happens. But THEN, I go out back to my car and I notice one of the employees walking the same way a bit faster. When I get there, he is badgering my family members about why are we are parked in their back lot. To be clear, they walked over to Pratt's while I stepped into Organics. They were putting their purchases in the trunk - waiting on me. The employee, Pedro, had seen them on the video camera and was there to tell them to move. And just kept going on about it. They explained they were waiting on me. I understand the overflow from other businesses must be perplexing, but honestly the lot was almost empty at the time. AND I was making purchases from AZ Organics. Then he started arguing with me about how I was parked. I have a placard and park in handicapped. He's going on telling me I parked over the line and can be towed or something. Really? Is this the way I am to be treated? I guess customer service be damned. It used to be very friendly here - what happened? Why do I drive out of the way to come up here? It honestly put a bad damper on the rest of the day for my entire family. I will have to seriously consider if I come back again. There is closer competition with better prices.

I’ve been coming here for a while now, this used to be my go to dispensary. I think they switched management because this dispensary has gone downhill and fast. employee morale seems low, not to mention only 2 of them wear a mask properly (covering the nose too) Jandi is literally the only reason I came back. I really hope she still works here after seeing the high turnover rate.

I've been coming here for concentrates for a few years now. The price/quality ratio is on point so it's worth the drive. Just be prepared to listen to a lot of complaining in the waiting room. "It's too hot in here" "Express is taking too long" "They mixed up the order that we're called in" There are forty of us standing in here because thirty of you wanted express so it's taking forever. You're all bitching and getting all huffy puffy, that's why it's hot in here, and people aren't perfect so they messed up the order, you'll live. I honestly commend you guys for dealing with these entitled adult children.

KEEP DELETING THEM AND I’LL JUST KEEP COMING BACK... I’m really getting more and more disappointed with AZ Organix. If not for lack of personal options I’d take my business elsewhere. Frequently get home to find product does not match what was shown/on display. Many times as well I’ve returned home to find product stuck to the lid and upper part of the jar making full use near impossible. As for the current state of business I say this. Why not just close down if you can’t provide a consistent product? The fact that patients can not preview the meds they purchase is kinda wrong. Provide a consistent product though and this wouldn’t matter. But you can’t or won’t. If you are financially able with transportation, I’d suggest saving your time here and visiting somewhere else.

Normally don’t bother with reviews but I only go to this dispensary and never had any complaints until the new employees came in.. called in an order got there 30 min later there were 2 girls in the front just talking not asking anyone if they are going back or called in.. so I’m waiting and waiting and someone called for me to go back.. then I tell her I called in an order... my card got put on the bottom so I had to wait longer.. do your job and keep the chit chat for after work

Guys ....stop slacking man your express order system is terrible, customer service is not the greatest either, hire new people or get a new system bc I seen many disappointed people today on my visit .

I used to be a frequent customer 2 times a week and I stopped going for a short period of time and went back today and they banned me from the dispensary with no call or email. They say the banned me in April but I made a purchase 2 weeks ago without any issues this place is all over the place it’s embarrassing and unprofessional unfortunately they push customers away.

So many bad things to say about this dispensary. very poor customer service. still wet flower (which leads to moldy weed). or it's to dry and you smoke a gram in one hit. they constantly have multiple people behind the front desk, but never seem to be able to answer the phone. if you purchase their concentrates go ahead and weigh it out yourself. see if I'm wrong. they are not full grams half the time at least. I used to buy ounces of concentrates from them. at least once a week I would stop in and pick up an ounce. but I am tired of their lust for money, the inferior quality products, and the fact that they don't properly weigh their products. if I purchase one gram it should weigh 1 gram. it's really simple. ask them if they test their concentrates for residual materials such as heavy metals or pesticides. I was told by multiple budtenders that they do not test their concentrates. on social media they cannot take criticism. they simply delete the follower and their comment. so for many reasons I will never shop here again and I would recommend never to shop here.

Front desk receptionist was very rude. They do not update Leafly. They lose orders. Their product and weight thereof is inconsistent. Their in-store buying system is as such: wait in line to be checked in; shoved in a room with no direction and with many people (no social distancing) and have to see over them to see what products to write down; then you stand in yet another line; then they put your order together while you wait a third time now. They also check multiple temperatures at a time without actually looking at the thermometer. Why bother then?

No online menu. Inflated prices now. I don't think I'll be back again. Way to ruin a good thing! FIND BETTER MANAGEMENT.

Ice cream cake was awful

Rude, knew nothing to help with my cancer and will not come back 😾😿💔😾😾😾😾😾😾

This place need new management and employees wtf is wrong with ppl. Rude, disrespectful and overpriced flower.

Honestly I bought a lot of concentrates today over there for the first time and all of them were a point off scaled out so and I bought 9 do the math that’s damn near a whole gram scale your product and you will see

I've been to this dispensary many times, but lately the manager has been very rude and snippy. The manager is very inconsiderate to people with illnesses. He told me I had to leave and come back 15-30 minutes later because my mother (also a patient) handed me cash. He has made rude comments on multiple occasions, has been rude in front of other customers, has told me I was a liar, and is generally a real jerk. I would not recommend this dispensary to anyone.

Been getting the same meds for 8 months till now, the prices all went up and theres all new employees who are garbageb im done here, other places sell cheaper shatter, your not the best anymore, espically now that your getting greed ly and stupid

Tired of only seeing sugar cookie/Jesus og. Irritating how you have 10 flower strains and 2 crappy dark shatters but it's "$25 a g All the time". Guess HWC is getting my money now.

Horrible express service👎👎👎 This place really needs help with customer service👎

Place is a joke anymore!! The flower is weak sauce. You go and look at there selection and see these nice nugs, get your can and you get popcorn nugs and tell me sorry,Purchases are final. Overpriced flower, prices gone up and there “house Papas OG” is a rip off!! Don’t buy into it!!

I came to the dispensary and my son went to the oet store while I was inside. The owner put a tow sticker on my car a d came and yelled at me I. The lobby that the parking was for patients only. I was humiliated by him in a room full of patients yelling at me at the top of his lungs. I will never go back and based on my experience i would definatley not reccomend this dispensary. There are to many options ans this is the wrong choice.