DISPENSARY
MEDICAL
Alternative Therapies Group (ATG) (Salem - Medical)
Salem, MA
4.0(355 reviews)
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356 Reviews of Alternative Therapies Group (ATG) (Salem - Medical)
4.0(356)
4.1
Quality
4.1
Service
3.8
Atmosphere
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July 30, 2019
Thank you for bringing back the White Rhino. That was the very first strain that I purchased here when Atg first opened for medical. I was wondering for awhile about when that strain would come back. When I bought it yesterday it was very fresh and the buds were beautiful. I missed that strain so much and I'm so thrilled that it's back on the menu.
May 2, 2017
Not a bad place. Bud was ok, a little larfy but potency wasn't affected. Not a fan of the deli-style setup. Customer service was above average, they were able to answer questions quickly. There are other places I'd prefer to visit, though.
May 14, 2019
The medical menu is nice and stocked up, and will never be lacking something that is on the recreational side which is great for the medical patients. There are still some great options over on the rec side, although the menu is a bit smaller. I really recommend the flower from here. Super high quality, snag some of that Pineapple Express if you haven't already!
March 17, 2018
I'm good. Needs a massive makeover, from the place, the staff and mind set.
Reminds me of a highschool cafeteria, metal detectors and all.
January 24, 2018
Find a different location if you actually need medical marijuana. You may not get the medicine you need at ATG. Today, they had zero Indica strains available. Not one. They could only say "soon". How is that useful for medical users? Just not reliable enough. Go elsewhere.
May 19, 2017
I have been coming here for a couple months. Hands down the best bud in the state. Their capsules are amazing, I slept for the first time in years.
The staff is very friendly, and the managers fair when I needed to return a couple items. Kate helped me find exactly what works for me, she takes thought in what she recommends. It's a deli setup, which is ok but I wish I could pick who I'd like to go to. Overall, it's a welcoming, sort of hole in the wall place but you'll be damn sure to walk out with a smile.
January 10, 2017
Couple things why easy 5 stars today 1-10-2017.
First, Great job managing the MJ Freeway cyber software f$ck up! I was in and out in 15 mins because ATG had a back up plan enabling them to continue to serve its patients.
Secondly, They now offer GSC Flower from seed and it's absolute fire! As nice as Neta if not better. Assuming you like girl scout cookies as much as we all do then run to ATG and get some!
Thx again ATG
Be Well - Matty
August 18, 2019
They need to start putting at least two people doing medical. I am so tired of waiting 20+ min for 3 medical patients to be helped. Rec is all and good but medical should be priority and deff does not feel like it.
February 1, 2019
To date I have conservatively visited approx 70% of the Mass dispensaries and this one ranks dead last in product availability, customer service, and knowledge base.
I have had three negative experiences from the confusion at door w Medical patients and the public since opening to rec use.
Had a problem w a vape device malfunction and spoke with a manager who was not knowledgeable at all, had no idea what a PAX was, and I felt like I was talking to guido on the street corner buying an 1/8th of dank!
I will NEVER visit this location and it would be nice if these organizations remember it’s the med patients who supported their business prior to the recreational openings.
This dispensary has a very long way to go.
April 16, 2019
Fourth review.
Censoring reviews for aiding customers in reporting ATG to the Cannabis Control Commission is bad form.
After being built by medical patients and then turning them away, how could one trust ATG?
After meeting and talking to so many former ATG employees at other dispensaries, it’s clear that ATG does not operate in the best interest of medical patients.
I will continue to make it my mission to help medical patients and rec users stay as far away from ATG as possible.
July 16, 2019
Why do yall stay having the same stuff and quality isnt that good at all
September 17, 2019
I’m a medical marijuana patient who recently visited this facility and was treated horribly by a female worker. When I was told they didn’t have the 1:1 OVAP cartridges I always purchase to treat my Glaucoma I said to my caregiver standing next to me why are they calling themselves a medical dispensary when they don’t have medication I need for my illness. The female worker at the counter spoke rudely to me and my caregiver. It’s hard to believe all the hard work it took to pass legislation to sell medical marijuana for a facility like this to treat their customers to badly.
Signed
Discussed not return customer.
July 3, 2019
Pretty awesome
May 1, 2019
Amazing experience. I am an adult user and got to park right in the main lot. Police at front doors were very friendly. Atmosphere was nice, very helpful staff... I was in and out in ten minutes. Will be back!
January 19, 2017
I use to love this place but the new people they have in there are so unfriendly it's just not worth going anymore, on top of that when I went in over half of the menu was "temp out".
April 23, 2019
Amazing selection and service
June 25, 2015
It's a lot like going to the registry. A little institutional, but the people are friendly, respectful and helpful. And the strains are AMAZING.
October 9, 2016
Had a great experience at ATG this weekend. Very friendly and knowledgeable folks. Plenty of parking. Can't wait till they start serving edibles as well.
My main reason for stopping by this location was because they carry Cannatonic (CBD) strain. My body doesn't like conventional pain-killers we get at pharmacies so this high-CBD strain works wonderfully for me. Definitely recommend it to anyone with any physical/inflammatory pain.
May 10, 2019
I used to go to this location all the time when it was strictly medical, and it was just okay. Now you can’t even get in there. There’s very little parking and there’s always people crowding the lot. If you’re medical, don’t bother. Go somewhere else.
April 10, 2016
I've gone here several times, and usually get great customer service. However, I've purchased every type of flower on the menu (several times each), and it seems they are poorly trimming their flowers on purpose. If not, why no change? I've heard customers complaining in house, on here (and others like weedmaps), even on Google! The last two packages I purchased had 50% leaves or more, super dry, hardly any actual flower, little to no medical efficacy. You're probably thinking "why didn't this guy look at the product and the turn it down? They don't even let you look at the product before purchasing!
September 22, 2016
If you are considering visiting ATG, I highly recommend it.
Service/Building
Everyone I encountered was friendly and helpful. The parking is easy and the building is clean. Inside was much larger than I expected, around 5 bud tenders working. It is very organized with a similar set up to a DMV/RMV take a number and sit in the waiting area. However, the wait was very short, around 5 mins (I was there around 12:00pm on Saturday, their busiest day). Overall a very organized Dispensary.
Strains/Quality
The strain selection was exactly the same as their website’s menu. A decent selection with the majority being indica dominate. The buds are very high quality, trimmed correctly and cured correctly. They have a fair amount of west coast genetics and some 2familiar ones. I tried their Captains Cake, Granddaddy Purple, and The cobbler (pink cookies). The Captains Cake is a very unique strain I recommend picking some up if you ever have the chance. The Granddaddy Purple was by the far the best GDP I’ve ever had. I was blown away with this strain, it was perfect. Overall I would say their Quality is very high, strain selection needs improvement.
Pros: Great service, quick, organized and the parking is free and very easy. The strains are interesting and very high quality. Prices are not excessive on the flower although they could come down quit a bit. If you are an indica lover ATG is the place to go.
Cons: No edibles or extracts other than tincture and disposable vape pens. The price on the rick simpson oil is border line offensive. No one could afford to purchase the Rick Simpson oil from ATG with a chronic illness. The strain selection is very indica dominate, only one sativa with a few hybrids but even then the hybrids are all indica dominate.
Overall Grade: B+
Interesting Fact: ATG was the first dispensary to open in Massachusetts.
October 1, 2016
Plenty of parking, easy in and easy out. Cash only (ATM in parking lot). Has the feel of a dispensary crossed with the dmv. Right down to the deli take a number system. Knowledgeable budtender and prices are in line (even slightly below) other dispensaries.
They were out of chocolates and at this point seem to predominantly have flower, vape oil and tincture. Like all of these sort-ups, it will take time but good first experience. Make a day of it and head over to the north shore mall!!
June 17, 2017
Flowers are as they should be at top dollar prices. ATG offers discounts and then doesn't want to honor them .the cashiers are cookie cutter young people, when you questions the cashiers about misrepresntation they go passive aggressive and a acussee you of being rude and confused.can't recommend it.
October 27, 2016
I love love love ATG!! I can't stress enough how you need to go if you haven't!! No, it's no fancy. No, the packaging isn't all fa-la-la....but the staff, facility, product, security, parking are all above and beyond. They have no limits, and very fresh bud. Beautiful bud! The staff are all informative and nice. I like that I see the same faces every time, not sooo many of them like Brookline. I always go to the same girl in the middle if I can, she is so awesome and usually there, but I've talked to everyone. They all greet and say bye to you. They are so friendly and you can tell they all love what they do. That was important when choosing "my" dispensary, somewhere that makes you feel at ease about ANY questions is a place I will continue to go. I have NEVER felt stupid, and I have had many questions. Also! Every time I've had to wait, most was 20 minutes, it's been an enjoyable wait!! All the patients I've come in contact with are so helpful and friendly, the time flies. Must go!!