Alternative Therapies Group (ATG) (Salem - Medical)

Hey ATG, are you going to recall the product you sold to patients that failed the Channel 5 Investigates program that was just on TV? And why wouldn’t you let me return the product I bought from you that failed that testing? I do NOT feel safe purchasing from your dispensary anymore. Also, why did you have my previous review removed? Was it because you don’t want word spreading that you were actively selling dirty cannabis? It’s not fair to anyone that you’re trying to sweep this issue under the rug. Id love to have all of the above questions answered. But if not, I’ll have to ask them again on a more public forum.

the new bakked cartridges dont work, they dont pull, cant get a rip, i was very disappointed. and what ever you people at ATG are putting on the flower you really need to stop, i believe its a sugar alcohol that would explain the sweet taste on all your strains.

Looks like The Slime (ATG owner) is being told by CCC of MA to have ALL STRAINS available for patients. This is the second straight day this has happened. I hope this is true.

I used to visit ATG weekly, but they lost my business once they went recreational. They could care less about their medical patients now. Since then I’ve had to wait in long lines even though they claim medical patients don’t have to. When you finally get inside there are several people helping recreational customers while you wait some more because there is only one bud tender serving medical patients. You just sit in line and watch recreational patient after recreational patient come and go after choosing from a much larger menu of products. I always purchased their Star Pupil vape cartridges because they are the best for treating my nerve pain, so every time I see it on the menu now I call and they tell me it’s not available to medical patients. So, I am refused. It’s a shame to their loyal cutomers like me who have been going there since day one. I have since found other dispensaries who actually care about their patients. I’d never go back to ATG now. And, don’t let them fool when they come one here and respond to negative reviews by saying how much they care about you and how they are trying to fix things. They care about the $$ and recreational is where it’s at.

This place is a full on hassle. Financial hardship discounts - difficult to prove (even WITH mass health, SSDI letter, etc.) No stacking of discounts; no points system for discounts. I’ve been back once since Healthy Pharms opened. captains Cake was one of my all time favorite strains- until last time. Tiny brown, lacking in flavor and effect buds. I felt ripped off and scammed. I know trying to exchange would be fruitless. Lesson learned.

ATG has been one of the top leading dispensaries in this state since this all began. Products are back with much more variety than before. Anyone looking for a safe, welcoming dispensary with phenomenal Flower and well priced cartridges should go there. very happy customer!!

First visit in over a year. You guys have upped your game. Bob is forever great and should have his own cult following and the quality and quantity of bud is pretty darn good. Good deal this week for Medical patients. 10% off. Having Already a Veteran discount, the extra 10% was helpful

Every flower from here is sheer nug porn--beautiful, frosty, colorful. They don't rotate strains much but what they do have is outstanding and very high in cannabinoids. Their Serious Happiness (a 50/50 hybrid) has become one of my absolute favorite strains in existence. The Craft Reserve cartridges are also amazing, particularly the Gorilla Glue. I would echo the public's desire for more and better edibles, and in stronger doses. Facilities are a little DMV-esque, but the staff thankfully couldn't be further from that.

I mean weed is weed but my flower was dry as F every time i got some from them. Now they allow recreational people in and the medical patients like myself are hurting! Thanks ATG

Widely regarded as one of the worst if not the worst dispensary in mass

This place is a joke now I go in thinking I was getting what I need and when your a medical patient your at the bottom of the barrel now!!! Waited in line get to the counter and they tell me they don’t have it but if I was a recreational patient it wouldn’t of been a problem what a joke they’ll never see me back there again and I really don’t think they care their making more money off of recreational patients

This place used to be good when it was medical only. They recently opened for recreational sales and have had a hard time keeping flower in stock and answering their phone. They don't seem to care much about their medical patients and are focusing on growing their recreational business. The counter for recreational sales is larger and better staffed than their medical side. It's too bad because they were the first dispensary that opened in Massachusetts and now they don't seem to care about their medical patients who helped build their business over the last few years.

I am not against recreational use. I am only against it being mixed together in the same place. If they are going to have a dispensary that is just recreational in Salisbury then why can't this one just stay medical? Also I drove over an hour yesterday specifically for Skywalker kush but of course by the time I got there it was already gone. That's what happens when you have to "share" strains with recreational people.

Stopped caring about patients the moment they opened up for rec. WHY are there still strains that are REC ONLY?!? Overpriced for what you’re getting. The flower they sell you is almost always a year old. Hey guys... you’re not gonna be the only dispensary in town for much longer. Can’t wait to see if you think you can maintain your complacency after that.

No matter what... I still liked it here better when it was just medical. Sure medical patients don't have to wait in the same line and we get more choices, but I have a problem large crowds. Seems like no matter what time or day I come here there is always a huge flood of people. As someone who suffers from PTSD...large crowds are a problem for me

The staff at ATG are amazing. The budtenders, have an intimate knowledge of the inventory, and help guide me on what's in stock that fit my needs. They make you feel comfortable and welcome. I have tried almost all the products they offer and never been disappointed in the quality. My favorite strains are, Gorilla Glue, Amnesia Haze, Serious Happiness and I really like Granddaddy Purple. If not for the amazing energy the staff spreads, the atmosphere would be more intimidating. When I'm waiting to be called, I feel like I'm in a hospital waiting room. Would love to see a more visually calming atmosphere and better music. Also, it would be easier if ATG moved their smoking devices (papers, bowls, stash tins and such behind the counter. I always forget I need papers until I'm walking out and see them at the exit. An ATM inside would be helpful also. A shout out to the most knowledgeable and amazing budtenders who always make me feel welcomed and always know what I need: Kate, Jen, Mike and Derek. I don't believe I would go to ATG if not for them. They make me feel like a person and take away that intimidating feeling the minute I reach the counter!

I would like to update my previous review. They have turned a lot of things around. Great dispensary.

Find a different location if you actually need medical marijuana. You may not get the medicine you need at ATG. Today, they had zero Indica strains available. Not one. They could only say "soon". How is that useful for medical users? Just not reliable enough. Go elsewhere.

Great flower, really top notch. I've tried almost everything at ATG. The edibles are inconsistent for me, I've tried the chocolates, and tinctures. I usually take around 20my worth, and I've used approx. 40mg of both and get no effect. I've also tried different Brother Jonathan's products, with minor results. I still give ATG Salem 4 stars because the flower is so high quality. Great results with the o.pen vape cartridges also. I always grab some White Rhino flower when I'm there because it's excellent for pain (by far my favorite strain there). Overall, great place/ atmosphere, and smart staff.

I have been coming here for a couple months. Hands down the best bud in the state. Their capsules are amazing, I slept for the first time in years. The staff is very friendly, and the managers fair when I needed to return a couple items. Kate helped me find exactly what works for me, she takes thought in what she recommends. It's a deli setup, which is ok but I wish I could pick who I'd like to go to. Overall, it's a welcoming, sort of hole in the wall place but you'll be damn sure to walk out with a smile.

To date I have conservatively visited approx 70% of the Mass dispensaries and this one ranks dead last in product availability, customer service, and knowledge base. I have had three negative experiences from the confusion at door w Medical patients and the public since opening to rec use. Had a problem w a vape device malfunction and spoke with a manager who was not knowledgeable at all, had no idea what a PAX was, and I felt like I was talking to guido on the street corner buying an 1/8th of dank! I will NEVER visit this location and it would be nice if these organizations remember it’s the med patients who supported their business prior to the recreational openings. This dispensary has a very long way to go.

Fourth review. Censoring reviews for aiding customers in reporting ATG to the Cannabis Control Commission is bad form. After being built by medical patients and then turning them away, how could one trust ATG? After meeting and talking to so many former ATG employees at other dispensaries, it’s clear that ATG does not operate in the best interest of medical patients. I will continue to make it my mission to help medical patients and rec users stay as far away from ATG as possible.

I still think that this is the best place to get cannabis.

I'm good. Needs a massive makeover, from the place, the staff and mind set. Reminds me of a highschool cafeteria, metal detectors and all.