Trulieve - Gainesville

As a first time customer, I asked for a personal consultation for guidance. The staff are all super friendly, but I met with Gabby for my consultation and it was her customer service that really stood out for me. We reviewed my script and she helped find the best combination of cbd/thc to meet my needs. She really took her time to make sure I had an understanding and at no point in time did I feel rushed or hurried, I felt like the only customer in the building even though the front lobby was a constant revolving door of customers. The atmosphere was very nice....clean and relaxing.

Went in for crumble and the good deals but none of what I ordered was in stock. The service was pretty good and the products are pretty above average as far as quality. Overall it was a pretty good experience.

This the first time I’ve ever done a review so bare with me. I have been a trulieve customer for about 6 months now. The positives of trulieve Great products Decent prices Most of the employees are friendly The negatives however are now adding up to more than the positives. Thus why I’m leaving the review Out of stock on popular items almost all the time The employees at the Gainesville location on 6th street will send customers outside to wait in the 100 degree weather for 20 minutes while continually letting in other customers. I counted ten people coming in, staying in & getting served while me & 3 other customers, all there first (with online orders) we’re left outside to wait. Basically there is no rhyme or reason for customers getting to wait inside vs outside. Or who gets service before you. I’ve had to say something two different times about letting people who have checked in after you go before you both in the walk in line & the “express” line. When you do say something It’s always someone else’s fault for any problem. Employees will blame it on the system, the time of day anything except for the fact that they just let people wait inside regardless of their spot in line. I don’t understand why trulieve can not get a system in order that works. No other dispensary’s in Gainesville have problems like this. I’ve never had to wait outside anywhere other than trulieve. I’ve never had people obviously get to skip others anywhere BUT trulieve. I’m not sure what corporate needs to do but there is an issue with either mine or other customers wait time & orders EVERY time I go. It’s starting to get unbearable.

I came in today for the 8/20 super sale today and I was being helped by Serena. While waiting on my medication to be dispensed I noticed a very polite bud-tender Aja was handling a very disgruntled customer. He was very rude to her and not at any point in time did she break her cheerful character. She saw the sale to the end with a smile and a positive attitude. Aja should be commended on her sales and customer service skills. Please done let these actions go unnoticed.

I don't do computers you have a very good selection,but your sold out before I can make an order.Then if I'm lucky and make one you say it's ready and then you sit in the damn parking lot for hours

Perfect

new to this location everybody extremely helpful esp Paul, Zack n Katrina! Recently did delivery from here also and those guys were amazing, infact they r the reason I went into store to get more products to try. wish u would get better website more customer friendly.👍

Be prepared to wait even if you preorder online. Love the staff and customer service but they need to consider a second location in Gainesville.

they are very accommodating for my husband whom has severe social anxiety, this is the only dispensery he will go to

5gs purple F2 too good

I love this store I love the staff very knowledgeable helpful and patient thank you. I like that you had a good variety of flour my favorite was the green crack hopefully you will be getting more of that in I was looking for God's gift hopefully you'll be getting that into but overall experience a 10 thank you

Great bud tenders and very consistent product! Convenient location, too. 👍👍

By far my favorite place to shop! It's always a blast, Brandon and Jeorge were extremely helpful and made my experience even better then normal.

amazing product and bye far the best !!!!!

Best quality product of the other dispensaries. Waiting room is really unpleasant and staff is oftentimes rude or lacking knowledge of their strain effects to give accurate recommendations. If you know what you want go here.

The past two times I’ve went to purchase meds, I’ve gone to this Trulieve. This is the first dispensary I ever went to and that first visit didn’t impress me. However, after getting bored with the repetitiveness of other local dispensaries and their meds, I decided to give Trulieve another go. The first of the last two visits, I was gifted a Trulieve T-shirt. The second of my most recent visits, I was so happy, I spent $130 over what I was planning to spend!! I bought 3 different strains of flower and they were all slightly heavy, weight wise. All great quality meds. I see why people are so loyal to Trulieve. Oh! Budtender Josh is AWESOME!!

Second time here but first review. You talk about quality you talking about Trulieve! I wasn’t a big fan of the lobby.....But here comes Aja, she was very informative and helpful. Oh and thanks for everyone who chimed in on Black Tuna it was (Fire). Definitely will return to Trulieve.....

Friendly, knowledgeable staff, love the GDP Truclear, the minis, especially the Dutch Hawaiian, and as a veteran on a fixed income, I appreciate all the available discounts. Wait time could be shorter, but I could have had my order ready ahead of time so I sure can't complain.

Still new to the dispensary world and every time I go in everyone is so welcoming! There was a little wait but they make the room super chill and comfortable to wait in. I had Gabriella today and she rocked!! So informative and willing to help me! Everyone being cranky about the wait.. These guys are so dope & totally worth the wait! Hash tag Tip Your Budtender!

had a great experience first time being in Nathan B was a great help awesome people very knowledgeable wonderful experience will be returning several times I can't say enough about all of the workers and Gainesville location I visit three different locations for my reasons of travel I love Gainesville and the folks that work there

Didn't like the guy with the GUN! Just doesn't seem practical to need a gun at a weed deal? Trulieve is TruGhetto! Someone might should remind TruThugs at Trulieve that they are not the only source in town! After 3 years shopping with them, we're done! #Trulievestrash

Right person on the right spot. Professionalism, knowledge and helpfulness saying by themselves. Thanks John for fixing issue with Veteran discount. I will see you soon trulieve people

I think Trulieve is my new home. Out of all of the dispensaries I've been to, you guys are the most compassionate and knowledgeable and have the MOST available product. I drive from Lake City and tonight I arrived at 7:45PM. That's just 15 min to close. Everyone was awesome at the check in desk, not a very long wait at all, I felt guilty and apologized for coming so late and Ashley made me feel so welcome regardless. Rebecca took excellent care of me and I even got great treatment and advise from Zach, Rebecca and Vandy!

Very good visit very helpful