Trulieve - Land O Lakes

Girl manager refused service after my products were wrong . I ordered flower that had 2.5 terps but was given 1.7 terp batch instead. I went inside after getting in my car and saw my products were wrong. Told me I had to wait 45 min line after I was in 30 seconds prior. After waiting 35 min to get in myself. I told her I wanted to talk to manager she said she was the manager. ( no help at all) I called corporate and corporate told me it's the managers decision I told her and she told me she's refusing service. I need to speak with Store manager not a rent a manager. It's messed up I was just treated like I just walked in when I was in there the whole time. Terrible service bad products ripped me off. Terrible service beware and make sure to check numbers and terps. I even tipped when I purchased my items I bet if I asked for that back they wouldn't allow that. Trulieve land o lakes has a bad female manager. she's the young girl with blonde dyed hair or a wig idk

I was a newbie and everyone there was so friendly and helpful and the store was clean and really inviting. I will be making this my new home!