Torches NYC

Tiny Dispensary, Huge Vibes! This place is a gem tucked right between the park and Grand Central. It’s the smallest, most express setup I’ve ever seen, but wow, they know how to keep it running smoothly! Shoutout to mustache man, assuming the manager. The guy was bending over backwards to make sure everything ran like clockwork. Pre-orders? He had those folks expedited. And if you weren’t sure what you wanted? No worries—made sure you got to a budtender as soon as one was free. It was like watching a symphony of what should’ve been chaos on the street, but staff here conducting it like a pro. The budtenders themselves were incredible too—super friendly, knowledgeable, and spot-on with their recommendations. The energy in this place is unmatched. Great vibes, killer service, and A1 selection.

I guess they’re undergoing renovations right now so I did pickup at the front windows. Super convenient, friendly staff, and great quality stuff. Will be my new preferred location for all my needs. A++

Place is beautiful and operation is run well, just left dismayed by the Oz of Blue dream I bought here Tuesday, all tiny buds loaded with leaf and tiny stems. Def the bottom of the batch as it was gone off the menu as soon as I left….i was very disappointed when I got home and opened it

I discovered Polanco Brothers after this site said they carry a specific strain, Sunset Mandarin. A quick call confirmed its availability, and they even set it aside for me. Upon arrival, I was struck by the shop's stunning beauty, exceeding my expectations. The staff, especially Ian, stood out for their exceptional service. His expertise and kindness shone through as he effortlessly assisted multiple customers while maintaining impeccable customer service. My experience was so great, I felt compelled to share this review. For anyone seeking a refined and personalized cannabis shopping experience, I highly recommend visiting Polanco Brothers and ask for Ian!