78 Reviews of The Re-Up
4.8(78)
4.8
Quality
4.8
Service
4.7
Atmosphere
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October 11, 2020
Great customer service. If they miss your call they’ll call you back in reasonable to make sure you’re taking care of
September 28, 2020
My first time ordering was smooth sailing. Dealt with super people! They made sure I understood everything and they delivered all the way to my house in Wheatland which is so appreciated. Thanks guys I'll see y'all again soon.
November 25, 2023
First order with them and was a good experience. I'm elderly and ordering online, emails, and texts can get a little confusing, but they were very understanding and helped me along the way. This is the way all retail and online stores should operate.
Bruce Linton
Sacramento
November 26, 2020
Ordered everything for online, very helpful, very smooth and easy and can’t wait to check out the products!
Easy to order. Excellent service.
October 14, 2020
I like the reasonable prices and large variety of products available.
October 9, 2021
Miscommunication on dispensary end along with delivery side. I can say I ended up getting another pre roll out of it along with being new, but pre roll weed was harsh and could hardly enjoy it with coughing the entire time!!
Just moved to Sacramento from Washington State and what a welcome back to California from The Re-Up great half oz. & delivery couldn't ask for more. Great place, good people, reasonable price & outstanding service.
October 4, 2024
Steven arrive on time and customer service was great. real nice guy.
March 6, 2024
Did an online order and they respond pretty fast and effectively. They are thorough and got great deals. Highly recommend! ✨
August 30, 2022
What can I say other than this was an awesome experience from beginning to end. I called a couple times before ordering and they were super patient and super nice on the phone. I am so used to being hurried by a disinterested employee whenever I call any business, but the folks here were knowledgeable and patient. I placed my order and due to being so far out in the edge of the delivery zone, it took a bit for them to get to me. When they did, I was taking a nap. The driver waited patiently and called a couple times until I woke up and answered the phone. The driver was super cool about having to wait and was just a chill dude over all. The transaction was simple, and now about my order... I ordered my favorite strain from a brand I had never tried. It turned out to be, hands down the best bag of cannabis ive ever picked up from a dispensary since they became open to the public. Usually, the bud is in a fancy jar with colorful labels, but the weed is usually dry, this stuff was nice looking and smelled great, better than any bag I've scored from anywhere else. The weed ground up well in my grinder, and smoked slowly and burned great. The high was great, too. It's a sativa, so I smoked and took my dog for a long ass walk, which was great and something I needed. I'm definitely gonna hit these guys up again, and I recommend them to anyone.
November 27, 2024
Great customer service and friendly quick responses, providing everything you need to know before your order arrives. I appreciated being told upfront of any additional fees or changes before the order came! Will definitely be placing another order in the future!
July 20, 2021
Very professional for delivery, I'm from Az, very different but refreshing
October 26, 2021
They don't answer phone, but texted promptly. Margarita handled everything well.
November 27, 2024
They answered all my questions on how to order a delivery really easy and convenient
June 2, 2024
Awesome friendly helpful and polite customer service for online...... superb and impeccable 👌 keep up the awesome work everyone!
February 9, 2021
Weed is the same as any other delivery, same growers packaged the same, same distribution as everywhere. You get what you pay for with the bud. This place has deals, cheap Wish.com stuff but it's cool stuff. Menu is inconsistent, they'll bait and switch you for the surplus they have on stock with their drivers. Joints are shake trash, but these have nice packaging and tighter than most free joints. If you are a heavy buyer, this is a neat one to add to the rotation. Not the worst, definitely not top shelf delivery or product. This can do okay if you're desperate and want basic mid range flower and a pop socket ✌️
November 5, 2024
They have great communication. Everything was easy. Everything was quick. Can't wait to get my delivery.
July 29, 2024
I haven't gotten my product however the customer service is really good, I love that paying by card is a smooth sail! I can't wait to try my product!
May 16, 2022
fast and friendly updates!
June 27, 2021
Ordered when on vacation. Fast, efficient service. Good prices. Able to answer questions. Would recommend.
October 26, 2024
Good communication
May 9, 2021
I found this delivery service on Leafly and I was very impressed with the communication and customer service. They answered my call on the second ring and helped answer questions with suggestions for me on cartridges I was looking for. The communication was great from the beginning and they texted back quickly to make my order and get me registered! It’s my first time in Sacramento and they made the RE-UP easy :)
August 9, 2021
Weed is fire and the people are grate