DISPENSARY
RECREATIONAL
The Green Solution - Wewatta St. @ Union Station
Denver, CO
4.6(111 reviews)
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111 Reviews of The Green Solution - Wewatta St. @ Union Station
4.6(111)
4.6
Quality
4.6
Service
4.6
Atmosphere
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September 11, 2013
I love TGS they were my first care givers, and they are such a good D, very respectful and kind I go there almost every day and have never been unsatisfied, thank you for all your hard work guys.
October 9, 2013
Really convenient when I'm on my way home after work and always great, I do enjoy coming here. I always feel like a bother though, when I can't ever remember the pricing because there very off increments. But thank you for ever nice visit!
January 24, 2014
Amazing! Service was super helpful, great selection. They were out of lighters which sucked, but can be expected.
November 4, 2015
THIS LOCATION:
I am a medical member who used TGS for my caregiver for about two years. The Lakewood location has always been the emptiest location I've ever been to, but accordingly, they lack the staff to accommodate more than one person at a time. I've had to wait while they helped someone else because the price I was given online with my preorder didn't match their system when I got there. As with any of their locations, if you take the risk of preordering, make sure you have your ticket ready on your phone because there are good odds it'll be different (in one way or another) from what you thought you were getting.
I will NEVER return to TGS and I am no longer using them as my caregiver...Go to another dispensary if you want good buds for respectable Denver prices. Not all of their buds are top shelf like TGS, but most of them are as good as TGS's buds...and at least you can pick them yourself and pay $140-160/oz instead of the $200-250/oz at TGS.
TGS IN GENERAL:
I will never claim TGS doesn't have bomb buds...they have very skilled cultivators, but not enough to charge the prices they do...also, part of being with this "green" movement is not running your dispensary like Walmart runs its stores...corporatizing just turns off customers.
Also, the "green" solution is not really green at all. On average, after purchasing 1 oz, I would have 10-16 plastic jars that would have to be thrown away after I consolidated the same strain into one jar. It's horrible for the environment to create that much non-biodegradable waste just to get a little bit of a plant.
On another note, I gave them my 24 plants and requested on the form (where it gives you the option) for them to grow Sour Diesel for me. This has been the biggest issue for me, aside from awful customer service. I am LUCKY if I can find SD at any of their locations and it's up to me to select each individual store to see if it's in stock. Most of the time, if I DO find it in stock, I have to call to reserve any because they website will continually tell me it's "out of stock" even if I only try to get 1 16th. Store clerks tell me it's anywhere from 3-5 jars in a given size that are in stock if they show up on the website. That's almost never the case when I try to buy SD.
The website/mobile app lets you assign your wishlist and this was on my wishlist. But, what is the point in having a wishlist if you never get "first dibs" at the plants you requested from your dispensary? I have NEVER been notified when anything on my wishlist is in stock.
Also, recently, the website/mobile app was renovated so none of the stores are denoted with "medical"...so you have to remember which locations are to place preorders through the site. Unlike before, I can't even place preorders at rec stores anymore...so unless I can remember it's a rec store, I get disappointed when I try to fill my cart.
Another issue....I have purchased a half an ounce of Twista before and got home only to discover it was half an ounce of Chunky Diesel...that bud's not even on my top 20 list, but Twista was in my top 5. No rectification was ever made by TGS to make that right, even after contacting them and taking the buds to show them they weren't right. I was just told "Sorry" and "Thanks for letting us know so we can fix our inventory".
When I got my med card renewed this past year, I took my temp card into TGS. They made copies and gave me back my forms without the green postage slip that really proves your temp card is valid. I didn't notice until I returned the next time and they wouldn't take my temp paperwork at the same location they accepted it from before. The mgr admitted to seeing one floating around about two weeks before and having thrown it away...well thanks guys. They allowed me to purchase that one time, but I had to wait until my actual card arrived (about a month later) before I could purchase again.
I have recommended TGS to many people, but I can only do that anymore unless I add the qualifier "if you want to be treated poorly, hope you get the buds you paid for, and overpay for good buds". On an individual level, most of their CSR's are very friendly and great people. But, you can't ever shake the feeling you're just a number to them and that they're always just too busy to give you real quality customer service.
December 9, 2013
Staff is awesome and their solvent less hash is amazing!
December 10, 2013
Great service & selection! The only spot I go to!
January 8, 2014
Everything about this place is awesome!!
January 17, 2016
not alot of variety of edibles. mostly carry only Nectar Bee products. thatz not my favorite brand of anything.
October 7, 2019
Great location, saw it from my train and headed right over. Great, warm, welcoming, and knowledgeable staff.
January 25, 2014
Great concentrates and a huge variety of everything from edibles to glassware this place has you covered.
November 17, 2020
I love Mac! she is always helpful and the most knowledgeable
January 21, 2014
Stay away from The Green Problem! Unless you like overpaying for your medicine and getting unfriendly customer service from an incompetent staff... I personally am taking my happy ass to ANY other dispensary!
February 19, 2014
Very clean and professional.
January 18, 2021
Tanner has excellent customer service and helped me find just what I was looking for! They mentioned the Sugar Cookies Harmony Nectar and it is divine. A little goes along way, and is perfect for stress relief and overall euphoria. Since it is an indica, it's perfect for chilling out and relaxing during the late evening/night. Thank you for everything, I happily recommend both TGS and the Harmony Nectar. :)
April 22, 2023
There’s a million and one places you can you go in Denver and you should skip this location.Go to a place where they treat you with respect and isn’t so clinical.
If you do decide to go, make sure your check the your bag before you leave to make sure they gave you what the website said they have in stock. I got home and they gave me 4 of the wrong product. I call and they exchanged for them me. They’re weren’t exact happy about and even kinda made me feel like it was my fault. I was super polite and friendly because things happen. I work at a place too. I make mistakes sometimes. I get it. I had to make another trip up there in the snow, but that’s Denver for ya.
Whatever.
Now I get home and notice they also switched the sizes because they were out of the bigger ones and it wrecks the price. The gist of the story is that I’m put about 40 bucks. It’s s hard pill to swallow but I’ll live.
Don’t be like me. Don’t lose your 40 bucks. You need 40 bucks. Go somewhere better.
The entire time they treated me like I was scam artist artist or something. They could have looked at my history and saw that I’m a legit customer. I just cashed out 1000 rewards points or whatever it is where you get 50 dollars off at the Aurora/Peoria store. I even told her my goal was to buy the legal limit all the days left in the 4/20 sale. Most stores dig customers like me.
I’ll be hitting up other stores from now on. There’s a million and one places you can get prepacked weed. Titan Health isn’t too far away and they actually take care of me and makes things right. I wouldn’t be out 40 bucks. Go there for real! They’re on dutchie!
I understand people don’t give refunds for products that you’ve already taken home, but any company with some common sense would have said “hey, here’s some reward points or a cart the next time house spend 200 with us.” Titan Health would take back a loyal customer’s broken cart a week later because they have common sense. You don’t let your good, legit people who actually spend money regularly with your company go to another one. Ugh, a little less than 40 bucks. Like I said, I’ll live but YOU should skip this place unless you wanted to be treated like a criminal.