I’m SUPER bummed I had a syringe leak out on me NO fault of my own but called in and just asked for a discount off my 50$ dollar mistake and got a hole 5 dollars off my next perches WOW thanks you won’t see me again 🤡🤡
Only dispensary to ever short me
Made an online order for 2-2.5grams of concentrate 33$ a piece. Went to pick up order gentleman calls out the names of the 2 containers they were correct and put in bag and I went on my way. Get home and see that they are not 2.5 g containers they are only 1 g containers. I paid for 5gs and was given 2. Called and spoke to manager the acknowledged the issue on their end and was told to come back in and they will straighten it out no problem. Went back in and was told I have 26 dollars store credit. Where does 26 come from 😆ya that makes a lot of sense I explained there wrong doing to the employees and one goes and talks to managers again comes back and says the best they can do 1 - 2.5 gram container of what I originally purchased. Management won’t look you in the face they just send there poor employees to do their dirty work. So if your looking to go out of your way and make 2 trips to the dispensary and still get shorted half a gram this is the place for you 👌🏻 keep up the great work Budhouse management there’s a reason your parking lot is always empty.
If you read these this place will tell you they ran out and the sell you bad weed to get rid of their crap. Happens every week and manager is not on site most times. Bad business practices
I can't locate the policy anywhere in writing, so just FYI:
EVEN IF YOU CHECK YOUR BAG AT THE DRIVE THROUGH WINDOW IMMEDIATELY AFTER THEY HAND IT TO YOU: IF IT'S INCORRECT, THEY WILL NOT MAKE IT RIGHT. 😔
I was amazed when I found this joint had a drive-thru window - other experiences I have had in the area have been parking in a numbered stall where they will bring it out to you on foot , with many other cars waiting at once it is a rather long wait - but this a quiet spot where usually you are the first car at the window especially during slower business hours. Another thing that amazed me about this joint is I could buy 1/2 Oz. for just 20$ - this to me, takes all the unnecessary stress out of uncomplicated daily toking within in a highly stressful society.
Although one issue I did order a 20$ 1/2 Oz on the leafly app and got a notification that the order was received and ready , and when we arrived at the window they told us they were out of the 1/2 oz. that I ordered (happened to be my favorite strain Forbidden Fruit) and so we tried a different strain , but it would had been nice to know in advance thru the leafly app by text or in-app communications, so we could had reordered a different 1/2 Oz product and would had not needed to start a whole new order after arriving at the window and then wait extra time for them to prepare it.
We're out of stock on all items I ordered thru Leafly with these guys.
Ordered, called, said they had it.
THEY DIDN'T.
I spent over $2000 a month in Ontario.
Do something different if you want a potential loyal, customer.
Very disappointed.
Really spectacular service! Grateful that you accept and process online orders past 9pm. I got there 10 mins after placing it and it was ready when I got there. Did not realize there was a drive thru but will be back soon for SURE. much love to this dispo <3 wonderful service and products
This is my main go-to dispensary for all my needs. Mainly for 2 reasons. 1. Their prices are unbeatable, affordable and not overpriced like other near by dispensaries are. 2. Drive-Thru!!! Not having to get out of your car and wait in a long line is absolutely amazing. Every time I come here there’s never a long wait or any cars at all so I’m there and gone within 5 minutes or less. Highly recommend.
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