The Apothecarium - Lancaster

The Apothecarium in Lancaster, Pa is such a low key yet absolutely beautiful place. They always have much more dry leaf than other local places. Their staff is so nice, very friendly, helpful and knowledgeable. Modern decor and very well organized. Highly recommend to anyone looking for quality and friendliness as well as great pricing and always plenty in stock

Great employees! Really respectful had a great first time experience! Definitely will come back.

Great service, they explain everything to me so simple to understand thanks to Meg

Absolutely without a doubt the rudest dispensary I've been to in any state in America, it's like they get bonuses for how uncomfortable they can make people.

It was my first time and I went in for a consultation with a very informative, professional and friendly pharmacist by the name of Meg. I learned more things during this 30 minute consultation than what I thought I knew about cannabis as it pertains to the medical benefits for my anxiety and PTSD. I strongly recommend The Apothecarium in Lancaster,Pennsylvania to any first timers who aren’t too knowledgeable about medicinal cannabis for a consultation. The staff was great and I couldn’t have been more pleased with the service I was provided.

Been to 2 dispos in Pa both in Lancaster n they are night n day , apothecarium is a class act.

Horrible service, never get what you order, reserved orders being sold by the time you get there and rude smart mouthed receptionist

Since Apothecarium opened its doors, I haven't gone anywhere else! Everyone is so friendly and knowledgeable! I especially love how I can go in anytime and consult with Meg, the pharmacist! She's so kind and compassionate! She has never failed to help me find the right strains for me! she's so knowledgeable and profressional. She takes the time to listen to my needs and never makes me feel rushed. Dr's could learn a lot from her!! I know I can talk to her with complete confidence that she honors the confidentiality between pharmacist and patient! She always brightens my day when I see her. Apothecarium is by far the best dispensary in the Lancaster. Thank you all for doing the wonderful job you do!

Always a great Dispensery to visit!! Staff is always friendly and helpful, as well. 👍

I put a order I asked a question no body can’t help them when I put the order I live a note telling you to call me because I wan to know if i have any points they never responded the website said the rewards program is not working then someone call me talking crap about vital options they raises so someone call me taking crap from the apotecarion to stop making comments if you was there when they did what they did you tell me you right they raises I think you lost a good costumer

Cool store awesome staff

masks were being half worn, by every single EMPLOYEE, and some wernt even trying to wear them.

This visit seemed a little loud music wise but as i have sensory issues, it may have just been me. The service is impeccable and the products are top shelf! I have received great recommendations for product to help my specific issues. The staff are very knowledgeable and very friendly.

They have professional and helpful staff to select suitable strains for your needs.

Best Customer Service Ever

I’d been in twice so far. The first time, I’d purchased 2 carts (by Kind Tree) that 1/2 way they them, they got really hard to pull on and eventually stopped working...Total bummer and was a bit disappointed. Still I gave em’ another try. This time getting 2 carts (by Callyspo) one works great, the other one...Not At All. But when I was coming to bring them back the following day, I’d ended up spending the next few hrs in the ER...Hopefully I can bring it back, once I’m able to.

Fantastic staff. Very knowledgeable. Very helpful and friendly as well. Well worth the hour+ drive. Great prices make up for the gas. I keep making the excursion.

Very welcoming staff for a new patient and decent product. Only wish they were closer to home!

Friendly staff

The staff is excellent, and very friendly. They always have great products.

Very nice facility and very friendly and knowledgeable staff. I have already shared my experience with other patients.

Provided medical fact based Information so that I could make purchase decisions. Specialist / Clerk also suggested products that exceeded description . Staff is knowledgeable, friendly and did not rush me --I made sound decisions with their help!

Be careful on multiple same day vape purchases and there 7 day return policy as you will not be happy if you buy multiple and have an issue past 7 days. I guess they expect you to get home and verify they all work? Yeah who would do that. Only option will then require work by you to call the actual manufacture to ask for a refund. Boy what evey happened to standing behind a product you sell. Moving on from my favorite dispensary but at this time there are 10 more in the area that offer outstanding customer service and great discounts now that actually stand behind there products. To be clear this was at 9 days I found 1 bad. Not 9 months. 9 days. To much competition and no COVID inflating sales to have crappy CS but good luck.

Went all the way there only to find out that my "ready for pick up" order now had one item out of stock missing or whatever😢 DONE