Terrasana - Columbus

Save your money and just buy street weed. I don’t know where to begin. My bud tender seemed like he was nice but didn’t know much. It is literally ROBBERY here. $49 for 2.83 grams is just ridiculous. I see why they don’t show the menu on Leafly now. Never coming again I don’t care if they’re the only dispensary I’ll wait for others to open and keep shopping on the streets instead of coming here and getting robbed. It’s 2019 and they’re basically charging $20/gram. Yea they’re all the way canceled. Please listen to me and save your money. They don’t show the menu for a reason. You’re gonna end up paying $35-50 for 2.83. Never again

I leave this critical review in an effort to help the owners because if they do not hear from the patients they will never know where they are falling short. I hope they are open minded enough to take this as constructive criticism. The wait times are unconscionable. If this were a private business I would have no complaint but considering how it is regulated and patients are unable to shop elsewhere the review will stay at one star until there are no lines and patients are able to walk in and out within a few minutes to make their purchase. Patients waiting on line in the elements at all hours of the day is simply not acceptable. Please help! It is impossible to get somebody on the phone. I called to ask about their plans to eliminate long lines or perhaps allow patients who know exactly what they want to get in and out and after waiting on hold for 10 minutes and the phone hung up on me. Please run a better business. You are not a private enterprise allowed to run your business as you please but rather you are a state regulated entity and you should be running it in a way that benefits the patients who are forced to use your services. I am happy to offer consulting services to you free of charge.

$150 for 1.0 grams for oil vs $30 off the street...not worth my time...I turned around and walked out...And for someone really Ill that needs their meds in dire straights how can they stand in line for over an hour ... This place is highway robbery

There is nothing special at this dispensary. Everything is a proprietary blend so you still have absolutely no idea what strands are actually going into your body. Isn't that the point of medical marijuana? Anyone who has traveled to States like Colorado, California, Las Vegas are going to be very disappointed. Not only do they charge $60 for 2.83 grams a flower, they only had one tincture and 1 oil available. The entire menu only had three in total. The only Vape they had was the Pax 3 that comes with the adapter for the oil which is only 15% THC like all of the other oils and tinctures. The label will tell you how many milligrams of THC it contains but it is in liquid form. so, for people like me who aren't really great at math, I literally would have to try to figure out how many milligrams per milliliter, Plus how many milligrams are in a single drop in order to measure it properly. They really need to get some other dispensaries open sooner than later. I will probably go back because it's the only place to get anything. But you're basically walking out of there not knowing much more than whether or not you have indica or sativa or a hybrid. For a seasoned user, you could pretty much do that by viewing and smelling flower.

Friendly staff and very professional. Nobody I have been in contact with has offered an knowledge about individual strains and their benefits, side effects, etc. They pretty much just hand me the menu and ask me what I’m looking for and ask which ones I want. I try to research on the app Leafly from their menu before they call me but I don’t always get a chance to look up all the ones I’m interested in. I would love to talk to someone knowledgeable. I prefer Sativa to combat the fatigue associated with weed. When I see a sativa strain listed that has two variations one of which is GG4 otherwise known as Gorilla Glue because it glued you to the couch! I get concerned. When bringing this up to my helper the response I get is “yeah, but look what it’s paired with” Why does this matter? No explanation, just an impatient glance and moving on. So, I’m slowly educating myself on all things Sativa and excellent hybrids (Trainwreck!) Maybe once some competition moves in there will be a need to tend to the actual needs of customers, not just sell.

With an hour wait, you could expect better service. The bud tenders in Ohio are not allowed to accept tips, which I speculate has something to do with the customer service provided. I purchased the butterfly effect tincture, as it is much easier to consume and helps with my arthritic pain with longer lasting effects. The store has an Apple Store, worship the mighty bud feeling and when I inquired about the strain used to extract the concentrate for the tincture, the response, the tender didn't know and brought their buyer over to talk to me. The buyer ignorantly informed me the strain does not matter sincere it is in edible form. I insisted varying strains produce varying cannabinoid profiles, resulting in varying effects. This was disregarded, so I asked about the process used to extract and refine the concentrate. The buyer blissfully said it is extracted and added to a carrier oil blend, obviously out of his gourd. With flower topping out around 27% cannabinoids, our growers leave much room for improvement. The tincture is effective, but costly and deserves 4 stars in quality, being that the lid leaks. I dropped another star for quality, since the flower available is not something to be desired. I hope the company reads the reviews of their customers and takes steps towards educating their staff and caring for their PATIENTS.

I sent an email the other day but it was not acknowledged. This was not encouraging.

It has the same problems all of them got, their prices. The Good news is for at least a comparable price to the other dispensaries I’ve visited while getting my meds. This one is definitely organized and ready to play ball in Ohio. They have a fine selection of products which I assume will also be the case when they gain access to the edibles and concentrates. The place is worth checking out my problem is it’s the only dispensary so far that I’ve seen a armed guard. I understand the fact that this location is not where I would want to be but, guns make people nervous and I’m about the peace and love. Lol! But I am throughly pleased with my experience and have been enjoy my meds this afternoon. I recommend the GMO...😊

Unprofessional, the entire terrasana chain is pretty much the worst dispensaries in Ohio. Preorders don’t matter if it’s something the workers want or one of there friends come in and want they get first choice. Literally watched them sell the last jar of a strain to someone that didn’t have a preorder when I did. Wouldn’t go here or to any of the other locations they run, all of them are like this. Definitely won’t be back

It is the only dispensary I have been to. Not only did I receive tons of information, the prices were actually lower than I expected, I had a great time at the dispensary despite being nervous about the first time. The cashier spent plenty of time talking with me and making sure I understood what I was buying, and how to use it. Very happy.

My Favorite Columbus dispensary. Maybe the lines will shorten when they have some competition. Most time is spent waiting; their selection and payment process is very quick. Nice that menus are available in lobby. Would be very helpful if the menu provided more info about the strains.

Waited in line about an hour which was what we expected. Staff was helpful and friendly. Was extremely happy with the product and product choices, not quite as happy with the prices but will hopefully get better with time. Overall, a very good experience

first time at a dispensary was Detroit. I spent about $200 in the state up north and got a ton of product. Now that the wait times are reasonable and the products are growing and price receding I went to Terrasana. My wait was short maybe 10 minutes... super. The security was obvious and relatively friendly. My budtender was nice. I tried to find out if the edibles were heavy ( not wanting sleepy meds) I don't think he knew, but that's okay. I purchased the Gibsonburg gummies and the Standard drops. I love love love the drops... compared to the gummies I got up north they are mg to mg far more potent than the gummies I got in Detroit ( which I really like) unless I'm dosing wrong which I'm not lol. I haven't yet tried the Ohio gummies yet, but I'm glad selection in Ohio is improving. Terrasana is fine for Ohio good experience maybe it's not fair to 4 star them for price, I have to because your cash goes 5 x farther in TSUN . We can only hope that supply and demand eventually works in Ohio because it's an all day affair to shop in Detroit but I will go back sometime soon. PohGo . PohGo . Local

I went on the first day it was opened and was finally relieved Columbus had a dispensary. I support legal weed for wellness and Terrasana too!

This is my favorite dispensary that I have been to yet in Ohio. I've only been to a handful (4) so far but as of the time of writing this, there arent too many open yet. The staff is always friendly and eager to help with any questions. They are extremely knowledgeable about all of their products and will steer you in the right direction to find what works best for you. One big thing that I have noticed about the staff here is that they will take however much time you need to make sure that you make an informed purchase. I never feel rushed when I visit even when it is busy. Whether you are a new patient or a veteran cannabis connoisseur, this is the place to go. The prices are also the lowest and the selection also has the largest variety that I have seen yet. Oh!! and of you are a veteran... they have the largest discount of the ones that I have visited. this will continue to be my primary MMJ source.BONUS! Found out today they are now open on Sunday! Keep up the good work!!

On 7/31, I bought my bud and walked into lobby. I was wondering why the budman wasn't helpful. The dark haired bearded staff member with the keys was talking about someone and looked right at me. As I passed his next words were and This One ref. to me. This one had to walk outside a few times to speak to my Dr's office for not putting down the intended condition (HIPPA Laws) on my med form. This Dr. also caused me to make a turn trip. I made Terrasana Man pull out his keys, his biggest inconvenience all day. I just saw my neurosurgeon 7 days earlier who called me a miracle b/c my neck and body were freezing and I was basically bedridden a month ago. I just started moving and walking again. But bearded Terrasana man saw me as an inconvenient to insult a clearly disabled man. I see Terrasana had decided to open their front door. It still doesn't change how they treat the disabled.

This is a nice setup. Very relaxed environment and knowledgable workers. My only complaint is one from the state regulations that they have to use different names for their strains than the typical.

very convenient right off the freeway

Online menu isn't always up to date. Expensive, but all in Ohio are right now. Good products and people.

Very rude doorman. will never go there again.

The is the first review that I have written in over 10 years. This place has the worst customer service that I have ever encountered. They deliberately lied to me about my order being ready, and then cancelled it when I complained. I just got the sense that they aren't good people. You'd be foolish to choose this place over a nearby competitor.

The staff is super friendly. I'd rate them 5 stars on that alone. Even the security guys are incredibly friendly and go out of their way to make sure you're comfortable while you wait. What drags them down to 3 stars is that the place is a revolving door of budtenders, none of whom seem to be very knowledgeable with the exception of Olivia. Sure, they use cannabis, and may have some basic knowledge on strain info, but no one but Olivia can seem to apply any of their "training" into real life advice when helping me select the best cannabis products. I've been to a dispensary in Michigan few times and the budtenders' knowledge far surpassed what you'll get from anyone but Olivia at Terrasana. That's pretty scary, considering how astronomically expensive their subpar to average quality bud is. Speaking of, I'm getting fed up with buying dried out flower so crusty it practically disintegrates when I touch it. This is regardless of brand, strain, etc. Idk where this prob originates, but this dispensary is the one common denominator.

It was an awesome experience. The only downfall was waiting an hour and a half but you should expect that for now with there being so little dispensaries at the moment. Bud tenders were super knowledgeable and helpful. I live closer to the one that just opened in Lebanon, I just went there yesterday and I’d give that place a 1star. Terrasana is beyond better.

I was shocked at the low quality of flower here. You can’t visually see the product. When I opened mine up it was tiny pieces with stems and leaves. And the price I paid was astronomical. The live resin was good quality, but the price! I’ll drive up to MI for now, thanks.