High Times - Redding

It was my first visit and everyone was very friendly

I called ahead on the phone and everyone was extremely friendly and made me feel very welcomed, but they were out of stock for a couple things I wanted.

Always great deals every time I come in. Very friendly atmosphere!

It is a discreet but easy to find location. Very conveniently located as well! It’s nice and welcoming inside. Doesn’t feel awkward or weird. They greet you with smiles, Answer all your questions with patience, and were super helpful and knowledgeable about their products.

I went in specifically for the bloom pax buy two, get one for $1 deal. I contacted Synergy before arrival to make sure there was still stock available. They assured me there was. When I arrived, I was told the only cartridge eligible for the $1 deal was a sativa. I asked if there were any other options, and was told it was that or nothing as far as the promotion went. This was disappointing, especially because I made sure ahead of time that there was still a variety in stock. I ended up just buying one cartridge, because I cannot use sativa strains due to anxiety. Then I asked about prerolls, specifically the Cru minis that are on the website menu. They told me they were out, so I asked for an indica preroll and believed the bud tender when he told me it was an indica. When I got home I researched the strain, and it is actually a hybrid containing sativa. Right off the bat, I can't trust the employees to know what they're talking about. On top of that, I felt rushed by the employee helping me. I also looked up the online menu when I left, and the bloom pax cartridges showed up with 3 different options for the $1 deal. The mini prerolls showed up on the menu too. The online menu is not accurate, so what's the point of trying to come back and order ahead so I can be sure I get what I want if I now know the online menu is not updated in a timely manner to reflect what's actually available? I wanted to give Synergy a try, but this was extremely disappointing. I understand that with promotions, stock might run out, but all the information I got from employees and the website led me to believe there were options for me. Being sold a preroll that isn't the strain I asked for, and in fact is a strain I told the employee I could not have, just gives me zero confidence in this place. On the good side, check-in was easy, and the front desk employee was very friendly. The place is clean and obviously trying for a more hipster vibe. I'm not planning on returning after this disaster though. I'd rather drive out to Shasta Lake and visit Leave It To Nature - they have savings for medical patients and their employees are all friendly and knowledgeable. I can trust Leave It To Nature to not sell me something I specifically tell them I can't consume.

These guys are amazing. Always clean and fresh here. They are ALWAYS willing to make sure you are taken care of

Great place to buy flower for a decent price.

Great service! Great products! Great prices! Great experience!

Great service great products

Amazing spot!!

Love the decor and way it's an open. Very friendly staff. Love that it's a five minute drive from my house.

They were busy when I went in but they moved through people very quickly, the staff was kind and knowledgeable and very helpful in picking out just what I wanted, definitely will shop here again.

Great service, friendly staff, and great prices

Great atmosphere and very professional. Super friendly and clean.

I’ve visited Synergy for the first time today and was assisted by Trevor who was great. The inside of this business is beautifully laid out and the customer service is friendly and knowledgeable. Their prices seem comparable to other dispensaries I’ve been to, I will definitely be back again. I also really appreciated that the entrance is not on the street. Nice to have a little bit of discretion.

Thank you Michelle for all your help. The store was very classy. Look forward to coming back.

very helpful staff

Very nice people, great product. Pieces are competitive. I will be back.

Awesome staff, great quality, stock and prices.

The employees are very kind and helpful, the environment is clean and inviting. They had a nice selection.

Wonderful store I love the points system and the customer service is on point!