Surterra Wellness - Brandon

I love this location and their products! But why? OH WHY??????? Do you break your shatter into a billion bits and then put it into a peanut butter cup wrapper and then into a beautiful onyx jar? When you go to get the tiny bits they fly all over the place because of the paper acting like a trampoline!! Just put it in a pile and let us handle the rest. Thank you

I have liked the products since the start. I am glad they have this office. Its smaller than the Tampa office and I can usually get right in and out. The Relief line and Zen are my favorites. I like Tillamook Strawberry under Floridas Finest. The service is quick, never a wait and great products. CANT WAIT FOR FLORIDA FINEST TO BE IN SYRINGE HURRY UP LOL

This was one of my favorites due to location more than anything else but no anymore. Id say I spent over $1000.00 easily and prior to today I liked their products including their shatter. My problem is I purchased a gram of shatter and when I got home to open it something wasn't right with the cap like it was glued shut almost. After trying many times I got it open and the shatter melted and dried in the threads of the cap. Looking at the inside the product was stuck to the paper and some was hard and loose crumbles all over. Before you say I must have left it in the car I did not. I live 5 minutes away and it was in the 50's . This would indicate it happened prior to being in my possession. Spoke to customer service because it was too late to get back there and they told me to bring in the product in its packaging and return it to the dispensary for an exchange. They actually added notes addressing the situation so I was cool with it. Less than 24 hrs later I return with the product and even included pictures from when I first opened it. The manager tells me sorry I cant help you. I proceeded to explain my circumstances and he could care less despite me being a regular customer. Basically pound sand! I expect this type of customer service from a street corner not from a company given the privilege to be one of the few dispensaries in Florida. I will never buy a thing from them again! Id rather drive 30 minutes away than give my hard earned money to shady Suterra!!

Many of the blends are lacking in strength even when they are predominantly THC based. the terpenes however are on point in every category. I've tried many of their vape and distillate products and can say that they absolutely taste phenomenal. Just wish the vapes had better product control for altitudes found in Florida as many of them spit and clog because of what I'd like to assume is pressure. If it's not the pressure(which can be released on most cartridges) then it would be the mechanical portion, which would be a major let down since the product isn't very cheap.

Amazing service, associate was helpful and knowledgeable and was not pushy with trying to get me to buy the more expensive vapes. Definitely will be back

bought pre ground flower, full of stems!!!

Upscale, informative. Friendly staff. Great Pre Grind... love this place

I recently moved from Arizona and the flower out there is worlds better than what I have seen here so far. THC levels were 25% and up and the flower profiles were way top notch. With that said I cannot believe Tampa’s growers are this behind the game. With all due respect the flower here is barely a step above Reggie. Why? The med program here is kind of a joke

Surterea used to be a place where you could get reasonably price flower. Last week they raised prices on some of their flower by over 30%! The exact same bud I bought last week was suddenly worth 33% more. At a time when dispensaries should be trying to offer lower prices for medical patients, Surterra is raising them. Soon you could have an empty store filled with overpriced product like Grow Healthy. With Recreational pot not coming to Florida for years, you would think they would treat us better.

My first time at Surterra in general and it exceeded my expectations. Some of the friendliest staff I’ve encountered at medical dispensaries and absolutely no rush! Thanks again Kim and homeboy (can’t remember your name brother! Sorry!) for the recommendations! Y’all rock and will be back.

I love going to Brandon everyone there is so personable. Knows their stuff and has a great attitude even when you show up at 6:55pm! Love you all!!! Thanks to Emily for reminding me to use my points!

really nice place. usually no wait. friendly staff. really high quality products, usually a good stock and most importantly it's affordable! a lot cheaper than across the street!

Super happy to see the $30 price on 1/8ths. Very nice call 🤗 Love, love the environment & bud tenders are always welcoming and professional. The products speak for themselves... ***** Extra stars for putting up with my chatty, non-stop anxiousness 😏

Quality strains (most of the time) I've been getting the ground flower since it's the most affordable, and it's decent, but sometimes there are large amounts of stems in there as well. They run out of stock so fast. I wish they could stay stocked, but I understand the high demand. I am always looking out for the Granddaddy Purp 💜😍

Staff is always friendly and knowledgeable.

They’re amazing. Extremely friendly and helpful.

Gone here a couple of bits now. Love how fast I get zoomed through to pick my meds. Interesting competition of grow healthy vs surterra across SR 60. Lmao. Prices are cheap on the side of Walmart... ya dig

This was my first experience in a dispensary. The atmosphere was calm; music played softly in the background. It was around 1030 on a Wednesday, so the store was not too busy. I checked in at the desk. The gentleman took my ID for check-in procedures, then I sat on a comfy chair until my name was called. There were two associates working behind the counter. Both were incredibly pleasant and friendly. Every aspect of this first impression of the industry was exceptional to say the very least. Surterra - Brandon set the bar high (pun sort of intended).

Nicely appointed store front. Friendly staff. Avoid the preground stuff. It's like dust, literally. Was disappointed with that. Everything else is ok.

Great experience with Surterra thanks to expertise of Kaleb. Thanks, man.

Everything was great from the start #TmCfR @Cfrmafee

Always a pleasant experience and helpful employees!

I bought a few of the whole flower 1/8‘s with no problems my last experience I opened my jar to only one bud and the rest shake and leaf material never left the parking lot I went back in to get it fixed they told me to keep it and a manager would get with me and handle the situation so I went home a week later still no word so I went to the store to see what was going on they offered me a free pre rolled for my trouble to some that may have been acceptable but I felt like I paid for whole flower that’s what I should’ve received in return to make up for the shake and leaf horrible customer service only care about money and not their patients you should be ashamed of the way you do business

Surterra has a large variety of Flower, Pre-rolls and Wellness products at different price points and ratios. From what I have come to understand they have tiers of flower like other dispensaries but different. Outdoor "greenhouse" soil-grown flower comes at: $30, and $35 for an 1/8th (3.5 grams) along with pre-ground flower for $50 for a 1/4 (7grams) Indoor Hydroponic flower comes at: $40, $45, and $50 The price point besides indoor and outdoor are differentiated by: Bud Density, Trichome count, and Terpene Levels NOT Necessarily THC percentage. This location also offers Pre-Rolled joints in a "2 pack" for $12 and a "5 pack" for $29 each joint is a 1/2 gram. In addition to Flower and Pre-rolled Joints Surterra is known for their high quality cannabis ratio products, high THC concentrates, vapes, and edbiles. These are broken up by brand names like: "SURTERRA WELLNESS" (Tincutures, Capsules, Patches, Distillate, Disposable Vapes and Lotions,Sublinguals) "Coral Reefer" (HIGH THC vape and Topical Balm) "Float" Flower, High THC vape, Concentrates; Kief, Wax, Shatter, Distillate) The best products I personally have tried and swear by are: Flower: Jacky Girl, GG4, Cakes, and Gas Monkey Vape: Float Full Spectrum Jacky Girl & GG4, Island TIme, Soothe Concentrate: Sherbet Shatter, GG4 Kief, GSC distillate Topicals: Coral Reefer Balm Edibles: Soothe lemon drops, Watermelon Theragels. I have expierenced nothing but careing and compassionate service that is always very fast. I hope my review helps you break down the large menu and maybe point you in the direction to some very effective and potent products.