The other day I purchased my regular amount and got home and there was little to none of the product. I returned a week later and showed the management a photo of what I had purchased and they concluded I must get in touch with the manufacturer concerning the package being short. I regularly shop here but am determined never to shop there again. The staff is High and when you ask them concerning a product they themselves have tried they are a quick to give you their own personal review of the product. They are shorting the product to the public and I've been a medical cannabis user for 5 years. Bottom line, Don't shop here!
I had been a bit disappointed in Story for awhile because I'd order a product and if I didn't pick it up within a couple of hours my orders were cancelled. I finally met Lorry (I'm a little deaf- I think that's her name) who seemed to finally straightened out my account problems, I hope! Bottom line - she was wonderful and I went home with exactly what I wanted for a change!
Owner does nothing for the people spending daily here. Loyalty points are a lie. Customer service is great and the employees. But why go here when they give no deals and loyalty points they will not give you. They don't even track your purchases
don't go here. selection is horrible or inaccurate. staff is not knowledgeable and only promote high priced items. security is non-existent and spend all times on the phone.
This was my first and last stop for the second day since the first recreational day. This was by far the fastest and seamless way process. They also have great products. I will surely recommend, and will be back…💚
