Story Cannabis - Tolleson

Good people excellent service

Great place. My first time here. My bud tender was awesome. forgot her name but very nice blonde lady at reg 10 today. will definitely be back.

This place has awful service. They sold me a dead cart. I usually buy two at a time, the second one was dead. They said it was too late. I effectively got punished for buying two. That's awful customer service. I don't recommend this place to anyone.

New “alt” girls are the new mean girls. Another Natures location down the toilet based on customer service 👏🏼💩

I have been a customer for several months now. The last 2 times, I ordered from Leafly (as I always do) and the pic and what they have me were 2 totally different items. I called them and they said oh, sorry. I feel like it was false advertising and for 1/2 the product amount each time with me in the negative.

Lines seem long, but move fast. The people there are cool to deal with. Pre-order to avoid waiting in line. Good daily specials too.

best deals in town. staff is friendly and helpful. fire flower and wax!!

I just want to shout out the PHX the bud tenders are always on point. They have a big variety of products. I recommend the house concentrates if you are balling on a budget but if not get the diamonds.

I like how quick it is for me to go in and out

They raise the prices of the $3 prerolls and are filling them less. Today I went in like I do every Thursday, they were out of the prerolls and recommended I try calling on Sunday to see if there was any in stock. Did management/ownership just change? Because things seem to going downhill quickly!!

they always have what I need! fire products and smoking deals!! you need to check these guys out

this USED TO be my favorite place, they never answer their damn phone, they never send me messages that my pick up is ready, one of the guys there was being rude as hell to me because i asked what he meant by one of his statements i don’t remember his name but my boyfriend knows him and i’ll be sure to drop it once i find out. idk it’s just horrible service. it’s all fine and dandy if you’re new to the place but locals and regulars beware cuz you’ll just get treated like dirt dude. i only come here cuz it’s the closest dispo to me and it’s not a hassle to get from work to home. i just wish they got on top of their communication with customers online, on the phone, and even in person.

I have come here and always have a good experience. Staff is friendly and very helpful and always willing to answer any questions I may have. Fast service is also nice

The staff is awesome, great customer service. Very knowledgeable on questions I have . Best deals ever, will definitely come back

First off I was amazed with the logo on the door it is so cool The staff is awesome helpful answering questions and explaining the products to my wife who is very new to cannabis Overall just a great place to stop Parking is plentiful unlike sone dispensaries in the area. Best part is the Taco shop in the same area

The Phoenix is a decent dispensary. The staff were courteous and friendly. The flowers could, maybe, be a little better. But, overall, I had a pretty good experience there. I will definitely recommend it to all my fellow chiefers. I will definitely be returning. I look forward to going back to the Phoenix and get some more flowers, and to check out their other products.

Best place to go on the west side! Unbeatable deals everyday! Always satisfied leaving this place

The Phoenix keeps me coming back with their deals. Every day of the week is something different not to mention staff is super helpful and kind. Love the orange Creamsicle gummies I get here as well as bulk flower. A lot of times I get a bogo deal! Much love to yall.

everyone was cooler then a fan and I didn't have to wait long

TRASH!!!!! Management holds NO VALUE to a MEDICAL PATIENT! Budtender rang up incorrect strain, Management took ZERO accountability and no corrective action to make it right. Will not recommend, NEVER going back.

Great flower and good customer service

The best deals for wax

It’s pains me to have to make a bad review on the Phoenix name when Natures medicine is the one to blame. I’m not sure why I keep coming here, thinking the product is going to change. For starters the prerolls never burn. The clementine concentrates I just bought yesterday was hard and stale, tasted like chemicals! I’m very disappointed in this dispensary.

It was quick and everyone was really friendly