1405 Reviews of Story Cannabis - Tolleson
4.6(1,405)
4.6
Quality
4.5
Service
4.6
Atmosphere
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March 15, 2023
Very unprofessional.
Sales online showing BOGO.
Was contacted via email after placing order advising sale was a mistake.
Unacceptable.
February 13, 2019
This place was way more than I expected. It's a bit tucked away but my experience was probably the best I've had at all the shops I've been to. My tender was informed and showed me exactly what I was looking for. He was so personable I remember his name. Flash, if you go in, hope you get him. Great dude. Make sure you leave him a fatty tip.
I got the Slimer OG and was very impressed. I got another strain but can't remember right now. Both smelled and performed exceptionally well.
October 4, 2020
bought some top shelf and got nothing but popcorn, no nugs and lots of stems. I also purchased a prepacked 8th for 25$ it had way better nugs than top shelf. I talked to Alex the manager and her excuse was that they are low on the product..so why not sell it as prepacked popcorn and restock instead of making people pay for top shelf quality. I should be getting what I payed for. Alex didn't sound concerned at all, and all she can offer is a preroll?? bad customer service as well. I wish I can post a picture of the trash I got👎
February 15, 2018
Great rush hour deal! They always have what I’m there for
January 1, 2018
This dispensary is really cool, the people are so nice and knowledgable , the 6 dollar grams smoke wayyyy better than they look, i love the herb
January 16, 2018
Love this place
May 12, 2018
Nothing but good vibes ! Great product and good bud tenders definitely recommend to try. Flash is the man!!
January 4, 2018
customer service seemed pretty great, can't wait for the grand opening to see more variety
January 25, 2018
Love their candy land! Very very tasty and very relaxing! Plus their timeless selection is as good as it gets for .5’s.
January 11, 2018
the Phoenix dispensary has indica flower is fire and does the job. I always feel welcomed as soon as I walk in. The staff is very knowledgeable and will help with all your needs.
February 2, 2018
I love that y'all opened up a this location! Beautiful people serving beautiful bud! Bless the soul who opened this dispensary! I honestly love y'all! Some of the best buds in the west valley!
February 5, 2018
never got to try this place. i signed up the other day when i found this place and waited 20 mins in line while the one budtender they had working stay busy with the same customer he had as i walked in. I was the fourth person in line at the time i decided to walk out . I figured if they only had that one budtender working and one patient took more the 20 min i was going to wait 40 more minutes just to be first in line. sure wish i could have tried you guys.
January 9, 2018
great place everyday! fire prerolls for only $6, and their value shelf is the best. Great staff, and good location as well.
September 23, 2020
Someone needs to keep track of points better bc yall screwed me and I love coming to this store but last 3 times ive had the same gentlemen help me saying if I would like to us my points ($10.00) I said no thank you can I stack by chance he said yes next delivery I call and didn't use points again now he said should have $20.00 to spend now by the 3rd time I ordered i was told it was stacked AGAIN & bare in mind I spend bou 160 to 200 everytime i order and when asked to use my points on 4th time which was a delivery they called and said hey you have 10 points and I explained the situation calmly as can be and the dude just cut me off and said you have 10 points wanna use or not and im like sure whatever dude but I should've had at least 30 but everytime i call i have 10 points off now ? No i should and still have at least 20 points avaible to spend now no get on ur shit seriously yall aint harvest or flowershop yall better than them dont screw ppl like they did fyi I noticed that after the call you didn't send the regular person whom always helped me and I wonder why ? if yall can't stack dont screw us by not saying save ur points and then we get a slap in the face ight
January 14, 2023
This honestly use to be my favorite place to go. The staff was great quick and always helpful. Lately this place has gone down, I went to pick up my order and there site said they were out of a certain product. I could clearly see it on the shelf but yet he refused to swap them out. He said you can hope back in line and reorder really dude. I always tip them well and the service I received was flat out terrible. You can’t help a patient out especially when it’s literally 5 feet from you unreal. Hope this place gets a better vibe and service soon we spend our hard earned money in there and then also tip on top of the high prices. Thanks for your help needless to say time to start shopping elsewhere.
January 31, 2018
This is a very clean and friendly environment. They have good meds and the top name concentrates. Also they have Dr. Zodiac Moon Rocks witch are very potent , I HIGHly recommend this place.
January 10, 2018
easy to work with employees smooth and fast service great deals and awesome products .
September 19, 2020
place has discruntal employees never keeps menu updated you go in only a half hour after opening they say there sold out of what you want needs better management
February 18, 2021
Do y’all know how to clean y’all’s flower every fucking time I get a set of your pre rolls or some flower it burns blacker than night, please for the love of god clean your flower.
This place has changed, I was ignored at the desk because the women were too busy on their phones plus my online order was confirmed but was told they never got it. I was told to sit and wait while 4 budtenders on the medical side (I have my card) were too busy messing around and talking about eating McChicken sandwiches. Once someone wanted to help, what I ordered was out and no one is educated with the products to tell me what would be a similar product. I ended up with some overpriced flower that was so small they couldn't even say its popcorn bud. What happened to all the employees that actually worked, knew their shit and was pleasant? I'll be going elsewhere.
November 22, 2018
quick and wonderful service
January 13, 2018
Great buds always friendly staff will definitely be back!
February 14, 2018
dopest place iv been to in a while
February 16, 2018
close and fast service ..