Smooth Roots Cannabis - McMinnville

Ordering online is nice and all but I order online to get the 10% off but when I picked my order the budtender said that stopped on the 31st so ordering online vs in store I'll just stick to in store

Purchased 4 carts Friday night. I used to shop here weekly (used to, wont anymore). Before leaving when the budtender asked me if I was familiar with the return policy, I just repeated what they've told me since I can remember. 3 days, bring receipt and packaging. Budtender says,"you got it!" I've never had to return a cart before and I've purchased hundreds, but when I got home a tried them all on my battery. One didn't pull. Tried it on three different batteries. Saturday morning I head back in with my receipt, the cart and packaging. I want to return/exchange it. Budtender asks to see my battery, then makes a big deal about cleaning it. Says the cart won't pull because it's dirty. OK dude, explain why my other carts work on this dirty battery (it wasnt) and on my other batteries, but this one cart does not. Dude keeps going on and on about how the pen was dirty, cleans it and hands it back to me and says, it should work now. Fed up with this guy's shit I say: here's the thing, it was already working. The cart was not. Dude then says to me, well okay, if its not working give us a call there is a couple of other things you can do so you don't have to come down here. It was this moment when I realized they don't give a shit about me as a customer, nor were they willing to honor their own policy a little more than 12 hours after purchase. I'm stuck with a premium cart that is essentially trash because cleaning my battery didn't fix the cart that didn't work in the first place. The guy was correct about one thing though. I won't be going back there.

love this place

Great staff, great service, and they have everything you could ever want!! You can't pass by the shop without grabbing something. The staff here is very knowledgeable and very attentive to what you are wanting. Plus they are doing a promotional deal to get 10% off every time you shop here, well worth the extra 5 mins to leave a quick review. Here's my first 5% and I'll get the other 5% on goodle reviews. Come in and get your products with a deal and leave with a smile!!

Fast friendly service ordering was easy plenty of parking just a great place with great prices love this shop

My favorite place in Mac. By far the best product, and people around!

With how crazy everything is right now, its nice to go into a place where people are kind, helpful and happy. Everyone that works here knows there stuff.

Awesome service. Great people and great atmosphere.

Love this place, super friendly and knowledgeable staff and great product quality

New set up is Ideal. Flower options are local and knowledge is top notch!

Friendly staff

This is my favorite dispo and the only one I will go to in mac! Everyone is always so happy and friendly and so knowledgeable❤ loooove this place ! Josh is the best!

Best in yamhill county

Super friendly cozy and inviting lobby and a pick up window 😊 love these guys

Didn’t even let me in even though I have a medical card no other place has ever denied me.

well atmosphere is a good as can be during this time but great people great product!!

Extremely positive and friendly atmosphere for smokers of all levels. Quality at a fair price. Leafly orders are processed quickly as well. Great job guys you’ve really turned this location around.

Honestly can’t say enough good things about this place and the people here, good vibes, good prices, good product. Thankful to have a dispensary like this in town.

🥰 I enjoy all your staff. The environment is pretty awesome, it's got a good vibe. Thank you!

Always a pleasure ! Staff are always very friendly and informative.

Hands down, best customer service by knowledgeable staff that are completely ready and able to assist you in your cannabis needs and selections. Pricing is great to boot! This has become my top pick in McMinnville for dispensaries for that reason.

Stefanie is very knowledgeable of product and the store dog, Kawi, is the best greeter. The store has an open layout so you can easily see everything they offer.

I go there just about every day you might think why everyday well I like the people there great atmosphere great prices Good people All in all this is one of my best place ever They don't shove you out the door when they're busy they don't mind talking to you And listen like a friend Instead of a worker You probably never ever find another friendly place like this one smooth roots McMinnville Anybody looking at this review this place is the s*** Josh will hook you up

Quick, friendly service!