Zen Leaf - Reno (Med/Rec)

Beautiful. Clean. Discreet. Kelsey was super helpful in guiding me to a nice Indica for my sleepness nights. The Nepalese Kush she recommended has really been a benefit to my restless mind. Kelsey was so kind, asked questions, listened, and took the time to help me find the right product. No pressure - quality customer service.

They are amazingly nice and friendly. My first encounter was before I got my card, scooping the area out. Before I wasn't quite sure why my printed version of my doctors recommendation wasn't accepted but, when I went into Sierra Wellness, the front desk woman explained everything to me. I didn't even ask for an explanation on why when she told me no about accepting it. She even came out behind the glass to hear me better. It was awfully sweet. The second time I visited (completely prepared due to the previous gal), I was greeted by another nice woman who was very nice and reviewed my papers quickly. Then I was escorted to the back by a nice gentleman who walked me through the entire process and listened to every question I had with ease. He made the whole interaction comfortable and enjoyable. I to work in the customer service industry as well so I appreciate it when it's reciprocated back in other business. Thanks a lot 😍

Everytime I have gone to this dispensary I have had problems until the last time I ordered three 1/8ths online and when i got there the price was $38 more than the order total I recieved and they refused to honor it. Thats just one of 4 examples. Will not go back here unless they change their management because its a definite problem.

I've been a loyal customer of SWC since their opening and have generally been okay with their growing pains. However, recently it seems as though you never seem to have what's advertised on the menu's in either product, or portion size although it's still on the store menu, Leafly, and Weedmaps. Your either out of eighths, quarters, halves, whatever, and still advertise that you have them available! Really starting to get annoying when you choose what you want off of the lists only to hear "we're out of " either the size, or strain! GET IT TOGETHER! If you offering half-ounces at 170/180 and only have eighths or grams then it's YOUR BAD! You should be forced to sell what your advertising by quantity and marked retail price just like ANY other merchant is required to do by law! Yesterday I wanted a half ounce of Pineapple Express and was offered a replacement called Tropicanna! Again because you only had eighth's supposedly, although advertising ALL sizes available! This Tropicakka is pure NYC Diesel! I HATE IT AND GOT STUCK WITH HALF AN OUNCE OF IT! All because SWC didn't have either the half ounces they advertised they had, or sufficient quantities of quarters to satisfy my request! So, thanks for sticking someone who's been smoking longer than you've been alive with 175 dollars worth of absolute crap! I friggin HATE NY Diesel! That's exactly what this Tropicakka stuff is derived from and would have IMMEDIATELY steered me away from it had it been mentioned! Caveat Emtor!

This place is one of my favorite dispensary or was now. I always come here mostly every week and sometimes things went wrong I totally understand it but this time is horrible. One of careless budtender can ruin it for you. I went in today wanna get like 3 different strains but my budtender just got me in and walk right back to the counter and start chatting with co-worker rather than take care of my questions. Okay that’s fine I’ll pick my own strain. Not yet over. I bought my bag in and I suppose to got 1$ off like normal but I don’t cuz he was too busy chatting to realized I bought my bag in. And at the end give me the wrong receipt. However I always expect information about my flowers that I’m goin to buy and I always spend 100$+ mostly every time I stopped by but after today with horrible budtender I got. I’ll go spend my money somewhere else than.

Will definitely be coming back! Wait time was real short, the girl at the front window was super friendly and welcoming and my budtender was amazing. Helped me with some amazing high cbd strains and made some great suggestions.

great place and service

Had a great experience my first time coming in. The staff were so friendly and helpful. Such a great atmosphere walking through the doors. I will always be back.

Casual location

Amen. That's all I can say. Bravo. Thank the lord. Thank you mama Mary Jane. Am going to try my hardest to be a part of this team someday. It's my goal to be able to spread knowledge and help patients like myself heal their illnesses and pains! High five to Sierra Wellness .

Friendly service and quality are the key words I use to describe all my experiences at Sierra Wellness Connection in Reno. The service I've received has always been swift and courteous, with the budtenders always hitting the mark in their recommendations. Though the store's atmosphere doesn't come off as clinical as the other dispensary in the area, the product is always on point - SWC definitely has better concentrates, but the flower always seems a little on the dry side (though to be fair, that seems to be the case with just about everywhere in Nevada). As an out-of-state patient, I have to wait a month to switch between dispensaries, which is unfortunate, as the two dispensaries in town offer different strains, services, and specials that are all equally good, but for now, Sierra Wellness Connection is where I stop for my needs!

The location is good customer service was awesome would definitely go back

Very nice place to visit ! Thanks Kyle !

Wonderfull location. Staff is always very helpful.

This location is right in the heart of the city and is convenient!

Grate staff, Good service, Good strains. Limited inventory at times but otherwise great place.love the point system and the deals on the prerolls

I hadn't been to SWC in a while, and am happy to say there is an abundance of AMAZING products and so many things to choose from it is almost dizzying. Thank goodness for my sherpa, and world's best Dispensary Manager, Andrew, who always steers me right. He knows every product like the back of his hand! There were some new, but very awesome smiling faces, and you cannot help getting excited to see Cody AKA Hug Hug-a-Bear!!!! They intro'd me to some BAM strawberry sequoia rosin mmmmm yeah. Also the Cannavative honeycomb in pineapple chunk, MTF, and I LOVED the jillybean - that texture is beautiful. Good stuff folks, good stuff. They also have Thai sticks - see my Reef review to hear how awesome those are. worth. every. penny. As for the weed, well - You know I LOVE IT and also the grower <3 The house stuff is the best. Make sure to ask if they still have $15 house wax!! IT'S GOOD! Thanks guys, for the warm welcome - I had really missed you :( Hope to see you soon xoxeva&boris

Very quick service. Quickest I’ve ever been in and out!!! Everything was very affordable...coming from CA I was happy to save some money. Got a gram for $8 which is reasonable...I’ve seen grams going for as high as $25 a gram! Insanity. Definitely will be coming back next time I’m in the area.

Sierra wellness is a cool dispensary to visit! The staff is very friendly, helpful, and knowledgeable about their products. We will definitely continue to go to this dispensary.

The staff here are awesome very knowledgeable about the product they sell. They always have specials on different products so make sure to ask.

Very knowledgable staff. The edible gummy bears were top notch. It was an awesome first time visit. Can’t wait to come back in August!

An excellent example of what a premium quality dispensary looks & acts like. Very happy with the customer service people; very very pleased with the products--best quality I've experienced.

Amazing quick service. Great prices. Chill budtenders

Great place, they finally have keif :) . Quality medicine, keep the keif in stock please.