Satchel

Searched long and hard for this Future strain. Ordered clones April 15, they should be ready in 3 weeks. No email, I called the took my info, no contact. Called back 4 weeks, was given several excuses why they did not have my clones, system sucks, fancy online ordering is a joke, she told me to order another strain instead. I should have been alerted sooner, I could have picked this up at another dispensary but it’s gone now. Not cool satchel and you have lost my business forever, to much competition to screw over people like this.

it has that check-in window set up like so many dispensaries it's just a little less creepy here. I think they're pre-rolled joints were way overpriced and they too hyped. so I felt a little ripped off. although in the end he really is just a matter of taste. it just left a bad taste in my mouth

Way overpriced pre-rolls, old crusty weed, selection is small. Dont bother the people behind the counter with any questions. They will only be condescending, not sure why. Really confused why I was treated like I was stupid. Like arent you the person helping find what Im looking for? Will never go back, not worth it. Too many other shops offering the same or better for cheaper without the attitude.

You cant just price weed how you want, very over priced not coming back.

this is my favorite store out of them all. 5 gram fridays rock. i was just in there, Matt and Alex's great service reminded me that I need to share how awesome they are. John is awesome too:) thanks guys:)

closing down for a Internet outage not a very good business model peace

Super friendly staff and awesome deals. I dig the point system set up. I always find what I’m looking for and more.

Awesome staff . Cool location

I’ve had to return several cartridges and have not experienced that at my other spots. Also staff hover and seem to be different each time I go.

I really wish this wasn’t one of the few places left to get Winberry Farms cartridges. They’re not ADA accessible and they no longer offer curbside pickup… I found this out the hard way when I called to ask someone bring my order out and was given a free eighth of bad attitude by the woman on the phone.

Great place. I wish they had more product but what they do have is super.

Great neighborhood shop. They carry a modest but quality-minded selection of old school and cutting edge flower, as well as seeds from a handful of reputable breeders. I don't have personal experience with the edibles carried at Satchel, but my girlfriend and several friends have had good experiences. I'm looking forward to seeing what flowers pass through the jars at this shop in the future.

Really great experience every time that we have gone. The coworkers are really nice and genuine very helpful as well. Definitely worth the visit we will continue to go

love love love it here!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

lovely atmosphere and friendly staff

I'm a big fan of the clean yet simple interior, they're not trying to create an overly fancy and unneeded visual appearance like many places. It's modern and streamlined, which I like more than all these places with carved wood counters and gaudy artwork everywhere. The staff couldn't be better! They're helpful and attentive, but more than anything friendly which goes a long ways. The products were all top notch, I've been in about a dozen or more times and have always left happy. I've worked in this industry for years and years and this is one of my favorite dispensaries to visit. Keep it up!

I've been a regular at Satchel and it's still my favorite dispensary. To deal with increasingly long lines outside, I'd suggest either requiring customers to pre-order on Leafly or by telephone, or a the very least put up more signs strongly encouraging people to do that. The other option is to install a window on the outside of the south side of the building for walk-up customers, and reserve the lobby area for ATM users and people who have pre-ordered. This is the ideal solution, IMO. Then when COVID is over you can use the outside window for pre-orders and go back to using the lobby like you used to.

They kept my medical card when they were making copies of it. I realized this a few days later and called back but they said they don't have it. I know they do because I remember the woman saying they were having problems making a copy but they'd get it back to me as soon as they got the problem fixed. I left without getting it back and now I have no card and am sad. Don't let any dispensary take your card and tell you they'll get it back to you. Stand there and wait until it's back in your hands! This is a fairly new dispensary and I think they are working out the kinks. A good friend of mine brought me here as it's his favorite dispensary. I'd had a taste of their very ow strain, Blue Racing Fuel, and liked it quite a bit. We went on a Friday and got the 5g for the eighth deal. They have a veterans discount and I inquired about that. They said they didn't think it applied to the 5g deal. There was some back and forth on that as they tried to figure it out. I've not been to one dispensary where they don't allow the veterans discount to all sales. Eventually, they managed to get the discount in there but it took some time. Again, I'm hoping it's just a kink they are trying to iron out. We went on a day that was really warm and I'm not sure if they have A/C or not but we were sweating in there and it was very uncomfortable. Overall, it was a pretty bad visit and I'm still upset about the card fiasco. However, I think this place has potential and I like their deals and their house strain.

best shop so far

Great shop, friendly knowledgeable staff, great product.

I have not once had a bad experience. Such a great bunch of people. Very educated. Much appreciated.

Well first time here for a bud I already knew about, they are much higher on price but it was close. I rate the personality of the worker and place as very low. The least personable bud tender I have ever seen. I won't be coming back, due to no senior discount and service. The bud was good, I already had some from somewhere else.

They know what they're talking about and they're all rad but their shit 💥💥

Staff is very helpful and selection is consistent. Only place with PHK!