Sanctuary Cannabis Greenacres

I have been coming here since it opened Never see the same face twice and overall customer e steadily declining Waiting 10 minutes in the lobby with no staff there to check in The whole time I heard chatter from the back- 2 staff and a pair of customers chit chatting on and on as the line grew in the empty lobby! Finally checked in for my pick up which I was texted was ready a half hour prior Man who was a walk in and arrived after me taken in first! When I dared to respectfully inquire the women got defensive and I was made to feel in the wrong for asking! Really folks I thought you wanted business!

High quality flower, enjoyable professional type of weed environment I enjoy the Lemon Haze (29% THC) and Purple Eclipse (24% THC) Flower then the Deadlights disposable I got there with high CBD was good helps with headaches, anxiety, sleep.

Very disappointed. Only a few hundreds yards away from my front door. Did not think it could get better, unfortunately I am wrong. First visit there was great. Met a young woman up front, very cordial and informative. Very good first impression. Went to visit last Tuesday. I suffer from horrible migraines which are light and sound sensitive. I went there to get CBD oil to help my headaches, but once inside I was overwhelmed with a lot of noise. I asked the young man at the front desk what was going on as it sounded very loud with all this noise clutter. He had no idea what I was talking about. I then discovered it was the hip-hop (?) music he was playing. It was loud and was causing me a lot of pain. As he looked me up on the computer, I apologized for my condition, but explained the music was causing me pain and asked if he could change it or turn it off until I got my CBD and left. He said [reluctantly] that he would be willing to turn it down, but kept looking me up on the computer. I went to sit down and asked him once again if he could lower it and he did nothing. I sat in the waiting room for at least 30 seconds and because the music stayed the same I had to get up and leave. I know 30 seconds does not seem like much, but I was in pain. I understand that the issue with sound and headaches is mine, so that is why I apologized for my request to lower the music, but I was expecting some kind of courtesy or compassion by the staff member. This is a medical dispensary. It is for medicine to help patients. What's the point of offering this service if you can't make the customer [i.e. patient] comfortable while waiting. It's bad enough I have to cope with these daily headaches, but I will not add to that by putting up with crappy service. There are other dispensaries in the area, I am just upset that I lose the convenience of this one.

I like this store and have always found the personnel very friendly and knowledgeable. Must less wait time than many other dispensaries in the area. Great selection and outstanding quality. This is my go-to dispensary.