96 Reviews of Rooted In Trinidad
4.5(96)
4.6
Quality
4.5
Service
4.5
Atmosphere
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August 29, 2017
awesome prices awesome pplj
May 16, 2017
This is by far my favorite dispensary. Max is always such a great help. They have the best and cheapest bud around. Definitely check out this place when in trinidad.
February 19, 2019
love this dispensary, super helpful
September 9, 2020
smell was amazing. flower looked great but the service was horrible. I already knew what I wanted but guy was rude and argumentative. he acted like he was doing me a favor. too many dispensaries to put up with this kind of service
November 9, 2020
The flower looked amazing. They had very good prices advertised(best in town when I was there). I found the category of bud I wanted, but they had no information advertised or available about the products other then the silly names growers give to the flower.
Bizarrely, when I asked the budtender about THC levels in their products, he boldly stated, that there is no way I'd know the difference anyway, so the THC levels don't matter. Exact. Quote. When I stated that it mattered to me, he again insisted that it shouldn't. So I finally asked, "Are you going to answer my questions."
To which he proudly and ignorantly and lazily replied, "Not a chance". Me and my money then left for 1 of the other 28 dispensary options in this town. Within 1 stores, about 6 feet away, found deals just as good, but without clueless morons as customer service.
Run from this place, they don't deserve to be in business.
November 25, 2017
Awesome customer service, Tess was our budtista and she was great ,loved her . She explained and answered all my questions . I'm not a smoker but I wanted to try somethings and I'm a firm believer in the products they have .. most of all the oil that's a pain reliever .. I was amazed it worked very well .. needless to say I'm hooked lol.. just today I've been there twice and I'm on my way back now . Thank you Tess for everything .. thank you rooted love this place !!!
March 13, 2019
My first dispensary I ever went in and it was everything I always imagined.
February 20, 2018
Always helpful, always great selection and prices I will go again next time I'm in town that you can be sure of.
July 27, 2018
This place was so great!
March 16, 2020
AMAZING BUDTENDERS! Really know their stuff and help you get the best quality for the most affordable prices they offer.
July 26, 2019
Love this place, they always have quality stuff!
November 11, 2020
They have quality products at unbeatable prices, particularly the deals they have on Leafly.
October 24, 2019
Very educated staff!
January 11, 2021
loyal customer for years. came through with my wife on dec 26 and had the worst customer service experience ever from one of the bud tenders. he not only was horrible to deal with but screwed up my whole ounce order. got home to tx and the “top shelf” weed I bought of strains i always get every month was unsmokeable with legitimately no high, tasting like burnt paper. i’m thinking either a shortcut taken cure and/or the trichomes aren’t there due to a horrible machine trim job. never been more burned in 13 years of daily smoking. I reached out to Rooted and they just play dumb. I’ve had some dirt weed for years for a rainy day and it has played a serious role for my mental health the last two weeks taking the place of this bullshit I was sold. I would completely avoid Rooted, it’s interesting that they have pounds of “top shelf” weed being sold out of these huge jars and the place doesn’t smell like weed at all. i’m shocked this place has this high of a review aggregate, it’s a shit show in there. go to Nuvue.
June 23, 2020
This was easily the best dispensary experience I’ve had across the country, that’s due in large part to our amazing bud tender I didn’t catch her name but she was great just like this place.
September 15, 2019
Rude new girl! Will not be coming back! Makes you feel crappy bc you might be only able to afford the $49 shake. Says things like. I wouldnt smoke this if they gave it to me. Pretty good way to promote your business products.
July 31, 2021
We’ve visited Trinidad’s Rooted once a year for the last three years and Lance has always been our bud tender. He is so kind and knowledgeable and always has the best recommendations. He is an excellent listener and we always enjoy talking with him about cannabis and camping in the area. I hope the owner/s appreciate and recognize his great value to their company.
November 24, 2021
After all this time Rooted In Trinidad is still the best ❤️
February 19, 2018
Great shop. Quick in and out service
August 4, 2018
my first and last stop in town. Brendan has excellent taste 😀
March 26, 2020
I understand the covid-19 crisis and how it affects us all. But your own website prices weren't correct and no disclosure on the new prices. I tried to purchase some shake, which I was told they didn't have any and then an $89 oz, but price was much higher. The budtender told me the online prices were higher than storefront. We bought 2 oz, but we're very dissatisfied with price and coherence in their message between the phone and storefront. The funny thing was he was outside and I told him what I wanted. So why was I charged the abnormally high prices.
March 2, 2024
Love this place ..I'm glad they are open at 8:00am cool dude
January 21, 2019
Joshua helped us it was a great visit;)
January 28, 2019
Had the Willie's Reserve carts I wanted.