243 Reviews of Remedy - Baltimore
4.9(243)
4.9
Quality
4.9
Service
4.9
Atmosphere
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April 11, 2022
Out of all 5 dispensaries I have been to so far, they were by far the most friendly. They not only greet you & super helpful, but actually have conversation with you. It literally felt like going to meet some friends. They hired a great team of people! Plus the space is huge and has a lot of unique features. There is a few different brand display sets from Rythm and Cookies and they are going to add more. There is nostalgic arcade games and giant lounge area with big screen TVs and video games. A very welcoming atmosphere. I just hope they expand their product line to more brands. But I didn't knock a star off for that since they have been open less than a week. Highly recommend them!
August 6, 2023
Make sure you check your items when leaving They gave me an empty jar
May 1, 2022
First time here love it store is very big
June 16, 2022
The staff made the process increasingly simple and easy. These people were very friendly as well. The Doctor was keeping things light and I enjoyed the entire call.
February 16, 2023
Devin aka Ginger Jesus is easily one of best dispensary employees this state has ever seen. Remedy should feel incredibly lucky to have him on their staff!!!
September 4, 2024
My girlfriend and i decided that i should go to Remedy for my birthday since they offer discounts for your birthday. They have a wallet part where you can access all your discounts and points offered to you on their main website. When we checked the website, they told me “Happy Birthday to you!” and IT SAYS i have $125 off as my birthday gift from them. When we arrived at the dispensary, and were given Jay as our bud-tender, i told him i had a preorder and when he returned with my items, i mentioned that it’s my birthday TODAY and that i was given $125 of credits on their wallet. He then told me that their website is “acting weird” right now, and that i wasn’t supposed to be given that much credits. He said that it’s usually only a pre-roll or $50 credits off for your birthday and that there was nothing else he could do to help us. It’s extremely frustrating because we traveled HOURS to come to this specific dispensary in Baltimore just for the credits i was promised for my birthday. Jay was very condescending the entire purchase and wasn’t lenient on helping me get the discount i was PROMISED for my BIRTHDAY. I had to get rid of more than half of my order just because they made a mistake on their website and were unwilling to rectify our situation even though we had the screenshots and actual website pulled up in front of him and showed him multiple times. It was an EXTREMELY disappointing experience, not sure we will be back again.
June 27, 2023
My experience with Jamel was amazing Remedy never disappoints!!
April 4, 2022
Remedy is in a great location and carries several cookies strains which are hard to find in most dispensaries in Maryland
I was in and out within minutes and the customer service was very helpful and friendly.
Always a pleasure & the 1 thing I like the most are the daily texts with the specials for the day or if any curators will stop by..my no 1 go to..
June 6, 2022
The customer service here is outstanding. I happened to be in one evening while a customer was having an argument with a manger. The complaint was out of the managers hand due to Maryland connection issues. The customer was extremely angry and unprofessional. The manager was professional and never lost her cool while the customer was yelling at her. Her patience was amazing. This is a great place to be and has wonderful events! Check it out!
I’ve only been to this place twice and wow… the staff are so nice and helpful. The products are priced good and a very clean store!
September 27, 2023
Great customer service!
March 28, 2022
MD mmj patients will be blown away by this Remedy location. The team is helpful and proactive. I submitted an online order, one item was out of stock, my budtender had picked out 2 alternatives with similar Terpenes, potency and price. Excellent value added guys. Also had the fortune of meeting the GM, Darren. When I mentioned not finding a specific item, he went straight back to personally check. I could see plenty of happy patients and budtender enjoying the grind. Remedy Baltimore smells like skunk and success.
March 28, 2022
First time stopping in and had a great experience. The place is HUGE, with plenty of places to chill and browse and then a bunch of registers for ringing up sales or consultations. I really appreciate that they seem committed to providing a great experience on top of just offering good products. As a local, will definitely include Remedy Baltimore in the rotation, especially if they keep adding to their great initial product offerings and deals.
February 23, 2023
love the service
September 13, 2023
Cool atmosphere and staff. Good recommendations and advice if you need help choosing something.
September 13, 2023
Always a pleasure to be here , they are so friendly and kind and have great customer service . They have amazing recommendations.
September 13, 2023
Great customer service & recommendations for customers.
September 14, 2023
Thanks Trip
September 16, 2023
Super friendly and helpful, and the only place in the area I could find pax pods
October 4, 2023
Without question, one of the best dispensaries in Maryland. Between the pricing, selection, staff and atmosphere REMEDY- BALTIMORE is hard to beat.
October 5, 2023
I can see now that the gummy’s are at $18 which is awesome. I also enjoy the atmosphere and the different games. The service experience is on point.
October 4, 2023
I love the different deals they have daily along with the atmosphere they provide there is very family and chilled. They have events there and everyone that has waited on me has been friendly. It’s close to my house which is another plus being as though they have good quality strands to choose from