80 Reviews of Planted Provisioning - Recreational
4.7(80)
4.7
Quality
4.8
Service
4.7
Atmosphere
Sort by
Most Helpful
January 3, 2022
I ordered an 8er and some gummies for delivery. delivery time was supposed to be between 3-4 and they show up at 6. i pay, tip the driver well and they leave before i realize they shorted me the 8er too. When i alert them they shorted me $50 worth of weed instead of trying to make it right they say they believe me but they are sure they put it in the bag. honestly disgusted with my experience
March 5, 2022
If you haven't shopped at Planted Whitmore Lake yet, please visit them or schedule a delivery. I live between Lansing & Ann Arbor & with so many places to shop, I will always choose Planted first, hands down.
Excellent team of employees. Lew delivered every online order I've placed. He's always friendly, courteous & on-schedule. I've also had excellent service at the store level from Michelle & Dylan, respectfully. Good people.
April 6, 2022
Customer service is wonderful! Jennifer was so cool and helpful!
March 25, 2022
Jennifer was awesome! Got my stuff and they hooked me up! Def recommend!
April 20, 2022
Planted Team shows Customers appreciated Efforts that Go Above and Beyond the Call of Duty! I only purchase from the “Cheers” of dispensaries where Everyone knows your Face but maybe too high to Remember your Name! Lol, know I am. Thank you for the service.
November 27, 2023
Liars that will put words in your mouth and Continually call me yearly after telling them not to, i havent shopped here in 2 years due to bait and switch pricing bought a bag that was labeled 4g for 20 but ended up paying. 25 or 30 before tax told them about it and they wouldn't do anything after talking to the manager the day it happened and explaining it's not legal to do to that then when she called months later and I again explained what happened was told some prerolls were put on my account. About a week later I was on that side of town and called and was told there was nothing on my account. Now a few days ago they call again I called back and asked what the deal was and the kid on the phone was clueless and didn't even attempt to put the manager on, On top of that the prices were higher than other stores near by the prerolls I purchased before this price incident were nasty trim, infused pre rolls was trim and black wax, buds were always gross and burned black, bud tenders always tried to upsell you. Funny thing is I had a similar issue at dispo down the road and instead of offering me trim rolls that never got put on the account or some 10 or 15 percent off b.s. they gave me 2 free top shelf oz of my choice to rectify the problem Only thing I've had from planted that wasn't poor quality is the edibles they sell but even so dispo and quest have way better deals on the same edibles just on principal I won't spend money anywhere that will technically steal from a customer and do nothing about it when I had the receipt and product, all ive gotten from this store is poor quality, poor customer relations, and taken advantage of plus what weed store calls customers on a holiday weekend and bothers them with why haven't you came back here? That type of stuff makes me feel better about my decision of not shopping with planted they claim not to bait and switch but there's plenty of reviews from people having the same problem I did, run far from this place before they lie on you and make unsolicited calls to you and your family members also seems like the manager here has a serious attitude problem and are extremely unprofessional
March 8, 2022
Great edibles and wax at good price
January 28, 2023
Always a groovy place.. greatest customer service! Jupiter and I will be going thrifting after we enjoy some pottery
October 2, 2021
Wes rocked it out today. Great customer service. Keep up the great job. Nice establishment and freindly faces.
Everyone at Planted-Whitmore Lake was extremely polite and helpful. Great experience. Will be joining their VIP membership and returning often.
October 15, 2021
Very nice and comfortable atmosphere, the receptionist was fantastic 👍
August 22, 2022
I placed a pickup order online, gummies at $10 and a cart at $25.
was charged $30 for the cart and didn’t look at my receipt till I got home (my mistake)
November 15, 2021
Very friendly and knowledgeable staff.
Very clean
February 14, 2022
Great prices in a convenient location
July 11, 2022
Clean, friendly, organized staff. Kate is great!
August 9, 2022
Best budtenders around
September 30, 2022
Always a great experience and Dylan was very friendly and helpful thank you for always making my time there AWESOME great store always clean and professional but still feel like I am with friends!!Thank you PLANTED
Can’t go wrong here
January 14, 2024
I saw online what I thought was suppose to be some kind of sale or special deal. I didn't see any mention of the stuff would be SHAKE! Getting SHAKE without any knowledge of that was a surprise, And a unpleasant surprise, Plus I had another unpleasant surprise when I looked at it when I got home and it is SHAKE and it looked like a quarter, Not a half, which is what I was suppose to get. I don't think I will be coming back. I drove a good distance in a snow storm to come get it and when I got home and looked at the smoke, I was very disappointed. Bum deal.
Thanks Mya hope you get your rewards for great delivery also hope I get free gram pre roll or mercy thanks again stay cool.
January 29, 2023
Jess was very helpful
February 11, 2023
our budtender Kate was great @ helping us .. A++ place to go to for all your needs.
February 12, 2023
This this my Favorite place in the world, great staff, great product, and quality customer service.
March 9, 2024
Great service especially Drew, maria,spencer,elaina,vlada