DISPENSARY
RECREATIONAL
Northeast Alternatives - Adult Use
Fall River, MA
4.7(660 reviews)
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659 Reviews of Northeast Alternatives - Adult Use
4.7(659)
4.7
Quality
4.7
Service
4.7
Atmosphere
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Most Helpful
February 15, 2021
I like northeast because they have a great selection. I like that Jasmine was knowledgeable and polite. The service is why I keep coming back
February 24, 2021
Everytime I come by the staff is so knowledgable and friendly. They can always help me find the high I am looking for. I want to shout out Honesty especially for making my last visit quick, easy and for her great vibe. She is awesome!!! Ty girl
February 23, 2021
Devin H. is always such a great help when I go! Knows a lot about what they have to offer and helps you decide on the best choice for what you’re looking for! Thanks Devin!
February 19, 2021
I have been going to NEA since they opened and this us my first time reviewing them, the product is always top notch and the staff knows their stuff. Special thanks to the online team for hooking me up with info about my favorite strain this morning. And special shout for Jeff at the pick up window for making things quick, easy and being super friendly.
February 14, 2022
Heidi is the best I love coming because of her!!! She’s so awesome
June 29, 2021
Just had a great online customer service experience with Richard. Had some questions about my online order (I wasn't even sure the online chat system was set up or not) and he answered them quickly, clearly, and with a friendly disposition. Much appreciated Richard!
October 19, 2022
I've enjoyed every experience at NEA so far
January 10, 2022
I communicated this morning with Richard, who was very responsive and helpful. I was asking about availability of Levia Celebrate Water-Soluable Tincture, because I think it's a great product, but seems to be out of stock in the area. He agreed with me that it's a good product and said he would communicate my comment to the folks on your end who order new products. Thanks Richard!
September 1, 2022
Very helpful and knowledgeable. I don’t use anyone else!!!
March 2, 2023
I had a issue with the packaging of one of your products that I purchased from Trade Roots. I went back with my receipt for an exchange or store credit. The assistant manager refused the return, took my # and said the Manager would call me. After 3 days and no call I decided to email where the product was made. Rich Farrends reached out to me, oppaulogized for my troubles and offered me a complimentary gummy product of my choice. This exceptional customer service was by Rich went way beyond my expectations. He should be recognized for going above and beyond to make the customer happy and it wasn't even purchased there!! Thank you Rich
February 15, 2023
The budtenders are always helpful and super nice when I go in. I had to message them online to change part of my order and Richard helped me out (thanks Richard✨). I prefer ordering online so I can really peruse the menu as it changes frequently. Their edibles are consistently my favorite I can find around here - super fast-acting and they taste like candy. I've gotten one or two slightly tight pre rolls from here, but otherwise I'm always super happy with their products.
April 14, 2021
This being my 1st time I was nervous and did not know how to go about this, everybody was so sweet, Making it very easy to ask questions. Will go again
Have been here several times. The wait time in line is really minimal in the scene of things. Ordered ahead online on two last visits. The online pick-up line actually takes longer than the walk in line. They only filled half the order. When I questioned them they told me they were out of that flower..no one had told me ahead of time. Had to wait while they went and got my substitution. Bottom line... better selection and service just walking in
November 22, 2020
I'm a med patient who ran out ahead of schedule, so I was just planning on visiting whoever was open today to get what I needed for until I could stock up again. Sonya went above and beyond while helping me and was able to recommend some strains I'm psyched to try. This ended up being my favorite dispensary I've been to so far. Thanks ! :-)
July 31, 2020
Great process, and well above AMAZING staff. Not a single employee was an issue, every staff member was pleasant and willing to explain what they have available. This is the best dispensary I've been to, and will continue to return!
February 16, 2021
I get all my pax pods from here!
Thank you Jasmine for your awesome customer service today!!!!!
October 5, 2020
There isn’t anything I don’t like! It doesn’t matter who is your Bud Tender they go beyond for you to reach your potential high your looking for. All bud tenders are educated on all strains. Me especially, I don’t smoke anymore but the editables are out of this world!! Northeast Alternatives are #1 of my favorites dispensaries.
February 15, 2021
Exodus Cheese was good, i wish it was on the menu more. Jasmine helped me today, thankss!
February 16, 2021
Great list of products, fast lines, heated tents. Jeff b helped me in the first tent to make my selection and explained to me what tinctures are.
January 27, 2021
CHAN helped me out a lot and explained the whole online process ( lag ) faster smoother no line no wait highly recommend him I’ve had him as a bud tender previously before and I would recommend him to anyone he knows
February 24, 2021
Devin H was of great help and very knowledgeable
January 31, 2021
So NE is my typical go to for flower. I have my medical card and I absolutely love how quick and simple it is plus their product are amazing quality. Large variety of weed. I love dealing with Lily, she’s absolutely sweet, informative, and helpful! She has recommended awesome flower to me more than once and she always remembers our previous conversations(I’m kind of a regular lol) which shows how awesome her customer service is!! 12/10 service!
September 6, 2021
Thank you to Richard F on the customer service chat, he was quick to respond and able to answer my questions. He was super
Nice and helpful, which is the same experience I’ve had with every in person visit to the store as well!
November 3, 2023
Jessica was very helpful. And was one of the best Budtenders I've ever encountered. I'm a permanent customer now. Thank you!