NETA - Northampton (Rec)

Very friendly staff, I recommend pre ordering online before heading into the shop! Cuts the wait time down considerably.

Great location and service even with the rush.

Historic! Drove past the first day they opened for adult use and kept on going lol!! At 7:30am lines were around the block.. So waited a week, put in an express pickup order, easy!! Bypassed over 100 people waiting in line outside, walked right in...great store, incredible people who work there! Have been back a few times, and I cannot day enough good things about the way this place is ran. Top notch!! Of course being one of 2 stores currently open, the prices are a bit high however the quality is fantastic! Have samples GTH, Hack frost and Flo flowers. Very smooth, obviously well cared for medicine. Top notch in flavors and effects. Have also tried some cartridges and nice as well.

Excellent service and a great experience very friendly staff

I felt the need to write this as soon as possible! I was probably one of the only medical patients that actually WANTED to go to this location on opening day for recreational use, because i had for once, never been to NETA, and I wanted to witness this wonderful event.I could not believe the number of people that were there getting in line all the way around the block! Since I have a patient card I was able to walk right inside and go to the medical side of the facility. The location and the building are both amazing! Very beautiful, i love that area. The consultant/budtender that i was greeted by was named Max, and it was the first time that she had registered a new patient, and she did and awesome job getting me put in the system and applying all the discounts (I had no idea about some!) She was a new employee, but I was amazed at the knowledge that she had of the products, and figuring in the discounts as i picked things out so that I could leave super happy :) All the staff is extremely personable and friendly, and they were very organized in handling this huge influx of people. I was in and out of there in not too much time at all, although I had to wait for my friends who were in line. I can imagine that this will become more streamlined everyday that goes by, but it was not as long of a wait as it seemed it would be. The products that I got are all of the highest quality I have seen from the 3 dispensaries that I have been to... excellent!!! Keep up the great work Guys and Gals. I can't wait to visit this location again!

I HIGHly recommend visiting this place. Absolutely gorgeous inside, good product variety, the nicest employees ever, honestly it's incredible. I picked up 3 grams of varying strains and got a 1:1 THC:CBD chocolate bar. I do really appreciate the variety of products that are 1:1 THC:CBD as that was a big factor in going. Online ordering is also the way to go, there were some glitches that I experienced but if you email them they'll be able to help resolve the issues (it seems like these issues cleared up later in the day, I submitted my order at like 9:30am). If I had one suggestion though it would be to have some flower that was high CBD low THC or at least closer to a 1:1 ratio. At my time of purchase all the flower was high TCH and low to almost non-existent CBD. Hopefully the next time I'm ready to restock they'll have some flower like that.

I’ve been getting high for quite a long time, but I’ve never reviewed a pot shop. But now my friends and I are getting arthritis in our knees and worse, and Allay lotion *works*. Put it on and the pain stops. This shouldn’t surprise me, but it does. It has worked for several days now so it’s not placebo effect. It’s enough to make me come back to Noho (from NYC) and get more, Neta is the only place in Happy Valley that has this stuff.

I wish they would stop changing the recreational amount you can purchase. An 1/8 of flower is too low and one day you can buy a 5 pack of prerolls and the next only 1. Good shop overall.

Hands down the most wonderful in customer service. Some times availability is an issue but I have been coming for years. Kind and knowledgeable staff that make each visit delightful.

All products sold at this dispensary are of average quality. Flower is always small buds (baby buds)Pretty strange, not what you would expect from a premium quality dispensary. I was told that they do that on purpose to spare customers stem, these aren't peeled colas but just small buds from weak grows. Flower is also pretty chemey. Although well flushed it seems like nothing special 3 part G.H.most likely. Definitely NOT ORGANIC (organic pesticides don't count) and it definitely shows. Most varieties grown are Rare Darkness seeds, don't get me wrong a great seed co. But there are many other banks that could be used to mix things up. Flowers are very plan Jane in taste, smell, texture aroma and after smell. Staff is friendly but not very knowledgeable about anything other than the price. They try to fake it but after about 5 min. Its pretty obvious they have no idea what there talking about. This dispensary although new is about 10 years behind most dispensaries in Eugene Oregon or anywhere else on the west coast. Junior Varsity for sure.

Could definitely be better. Feels like going to a recreational store before its allowed. Not the best atmosphere for some patients.

After going there a few times the novelty is wearing off. If you like to make your own canna oil you will go broke getting your herb from this place. They say they limit "adult buys" to an 1/8th ounce to make sure there is enough for everyone, but when you leave, you can go right back inside to get more. The reality of it is that they make a fortune that way. Their price for an 1/8th is $50.00, their price for an ounce is $300.00 which on face value are the going rates for the area but when they limit adult buys to an 1/8th, the price of an ounce becomes $400.00. Now tack on 20% tax, and it's almost $500.00 an ounce and you get pneumonia standing on that line 8 times in a row. Their answer is to become a patient but I am not one for leaving paperwork trails. You are much better off getting a good supplier elsewhere.

This place is usually busy so I try to go at night or when the weather is bad. The inside layout is nice. Line for online orders and a line for regular customers (Recreational). Menu is displayed on tvs and they also give you a menu while in line (inside). The flower is decent. Dry like others have stated. No display of the flower which sucks. Customer service is decent. The prices are high which is expected. The taxes are even more ridiculous. Your $50 8th is really $60. I think they should go ahead and display the prices with taxes. They flower choices are limited and the THC percentage is a bit low for me personally. Overall I think it's nice to finally have recreational marijuana legal but they are definitely over charging customers. Hopefully by the summer the prices have dropped and more businesses will open up for recreational use.

Poor quality, poor service, always lines.

A less personal experience than I’ve had at other local Mass. dispensaries. At times all concentrates on menu are for medical users only which is no help to recreational.

They cannot wear your product and it is always under weight 3.5 grams always getting 3 or 3.1

Nothing good here. I don’t know if my order processed. Called 20 times. Multiple locations. Emailed. Nothing. No customer service. Complete failure.

False advertising. They charged full price for chocolate bars that are supposed to be 100mg cbd but only tested at 74 mg. Buying 3 was pretty much buying two at the mg you are supposed to receive.

While product is very good, and customer service is as well, this place has had a big problem with their computers since day one. Its a hit or miss proposition. For example, i was e-mailed an update when NETA supposedly went unlimited( up to state 1 ounce limit), and the website clearly states you can now purchase up to 1 ounce, the software will not allow that to happen and keeps saying that you have exceeded the 3.5 gram limit.After speaking on the phone directly to NETA, i was told the old limits are still in place, and they were unaware of this..Confusing to say the least. They need better IT people,and better communication from above, i should think!

My first experience was really good. The staff was extremely friendly and knowledgeable (not to mention cute), and the stock was well managed. A very positive experience ~🗝

Great Experience but kind of mad at 3.5 Gram Flower Limit. Concentrates were fire Stuff I bought was Bruce Banner Shatter and Sweet Tooth flower.

I used medical delivery today and have to say i was very impressed. I received regu lar updates to let me know when they would arrive. The folks that came out to deliver were super friendly and helpful and the product is always good quality. Thanks for making my day easier delivery folks!

Absolutely great. The line moved fast and the staff was very helpful and friendly. When visiting Massachusetts I recommend stopping by.

It’s location for the extreme volume this landmark has done is excellent with 91 n&s within a stones throw ; ) and staff has always been upbeat and eager to assist. Having been to only this dispensary exclusively a dozen or so times, I think they’ve put the bar pretty high ; ) The wait times are getting so much better and will be nonexistent I’d imagine once more stores are up and running. Price for an “adult user” is a bit much with the Massachusetts Marijuana taxes @20% but I tell you what, you absolutely get what you pay for at NETA, products are amazing and online menu and pre-order have functioned very well for me.