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Had a problem with a strange, and disgusting taste of a product I purchased here.
I complained to customer service.
The service representative was focused only on correcting weed grammar instead of helping the medical customer. He felt he needed o remind me that he works there so he knows the menu.
Don't get it twisted, they are here for money, not compassion. That's ok, but the weed nerds they employ aren't helpful.
You should deliver on time and deliver the product ordered! You were an hour late and my order was wrong. Not sure I'll be back OR recommend friends 🤔?
I've been to NETA in Franklin a few times and they're always great. There is a welcoming patio area for patients and guests to check in before being faced with walls of neatly organized products that really make for a professional and efficient yet friendly and laid back experience. Also, I don't remember her name, but there's a woman (cashier 41415) who is always very pleasant and thorough with my order. Probably my new go-to dispensary and 10/10 would recommend.
I absolutely love going to NETA! The environment is very welcoming and calming, with a very open and clean floor space. The guides are all friendly and extremely knowledgeable about the products offered and how they work. They are all clearly very passionate about the work they do, and it shows every time I go into the dispensary. The product range is very broad and there are discounts and special offers very frequently for med patients. I would highly recommend NETA to anyone seeking a go-to cannabis dispensary!