NETA - Brookline (Boston) - Rec

First off want to say that as far as new patient specials, there is none I’ve encountered so far that are better than NETA’s match 50$ for 50$ up to 200$, I walked out w an oz for 150, just for that alone it’s worth it for any med patient, only catch is that you can only spend 150$ max per visit so you have to come in twice to cash in fully, it’s also the only reason I’ll ever visit NETA in the future as I was pretty unimpressed overall. Their weed is mostly very good, just way overpriced, and due to the high volume of that store all the best strains are usually sold out and they don’t update their website to reflect that.

I stopped in for my first ever visit to any dispensary and really enjoyed it. The staff was amazingly helpful and willing to answer any and all questions. The paperwork was quick and I was in and out within a lunch break. Which was unfortunate because I could have hung out and talked with these guys for hours. They also have a review book where patients and employees provide reviews of different strains that have been available. This way you can get the opinion of a bunch of people while you wait. It's fantastic and the reviews are mostly well done. The building is also very cool, being in an old bank and all. I did have one issue that I plan to address tomorrow morning which is that I bought extra strength lotion, but the bottle reads Regular Strength. Not a huge deal, just gives me a reason to go grab another bottle and a few more pre-rolls (which are fantastic if you wanna sample a strain).

UPDATE 8/31 I placed my reserve ahead order at 11:54am and I never received confirmation that the order was ready for pickup until 8:43pm. what a joke on your part Neta! I will post this on every media possible. GO ELSEWHERE. THEY HAVE NO LOYALTY TO MEDICAL PATIENTS AND HAVE GONE DOWN HILL. LAST 6 RESERVE AHEAD ORDERS HAVE BEEN A COMPLETE DISASTER. (See attached time stamps for proof that they clearly suck at confirming orders!) UPDATE: It turns out they spontaneously shut off their reserve ahead ordering system at a radom time depending on business. Unfourtantley that means you have to place several orders and have them cancelled as they go through but the stock is unavailable. In addition, after 3 years shopping there they said me being a Jr. was an issue when processing my order. All in all, recreational customers are getting reserve ahead orders processed and picked up before patients. If you plan to visit after 5pm have an open mind on your selection as it will be random or cancelled. My last two reserve ahead orders have been a nightmare and cancelled. However, after waiting in line longer than anyone else they seem to have the bottom of the barrel nugs available to remedy the situation. Friendly and Efficient. Neta has been my #1 stop since they opened their Brookline doors. Flower is always of best quality. Reserve ahead is incredibly helpful. Alex was accommodating on my last visit. If you're into flower, try the Sweet Tooth!

As a medical cardholder, I would go to any other dispensary at this point for customer service but NETA. They care too little anymore for real medical patients and clearly care solely for the high volume sales to the general public as their strategic M.O. Recently their on-line order system was down for over 24 hours both Brookline and North Hampton, and the only possible customer service to call to speak to a real person was also down in both locations. After 15 attempts to call - no ability to leave a message or call back number- a NETA employee finally answered but offered no help or support in placing an order even though their online system was down. It was very time consuming and discouraging when your in Brookline to get told to travel 2 hours to north Hampton if you want product/services. It has prompted me to get real medicinal care support services and products in other great dispensaries in the greater Boston area.

Very cool setting (the old Brrokline Savings Bank), top-notch staff (friendly, funny, and fearless), and consistantly fine wares (more smiles, and bang, for the buck!) This was my second visit: 1. A bit more crowded (5 customers in front of me) 2. But plenty of in-line seating! 3. Did not feel rushed while being served (and I did ask lots of questions, all of which were answered forthrightly!) My main reason for returning was ADVICE. Rather than going in with preconceived "wants" I told my "budtender" what I was trying to achieve and relied on their recommendations. Spot on the first time I went. Even more spot on this time. Bottom line: I will shop thgeir again.

The location is perfect and the service is lovely. I highly recommend this dispensary.

NETA is consistent. Their cartridges are some of the best I've had for distillate, but their flower is just okay. I stopped shopping at NETA after an unfortunate situation with one of their carts. The cart was missing about 1/8th of the 1g product, but the online support dismissed the issue stating that bubbles are to be expected. I've seen my share of bubbles, and that was not a typical one. A few days worth of medication were missing. If you've just picked up or renewed your card NETA is definitely worth a visit for the 200$ discount (50$ of a purchase of 100$). Otherwise, I don't feel good supporting this company.

The line moves quickly, flower is really nice, and lots of options for edibles. Plus, they offer grams which is not always easy to find

Great Dispensary!!! Had issues with availability of an item and the manager expedited the availability!! I’ve never had a problem at NETA ! They care about the medical patients !!!

great medicine, great location, awful efficiency. when they're busy the bud tenders have absolutely no idea how to efficiently move a line, there have been times I have wasted 2 hours+ in line while the bud tenders just continue to chat about nonsense with the customers. I get being friendly and open but there is a limit!!

clean, knowledgeable staff. Does NETA offer disability discounts? With the proper documentation of course. The CDC and FDA are making it impossible to be treated for pain via the medical industry and are prescribing MMJ, but it is 100 times more expensive a month for me to have my meds!

not bad, a little pricey and parking is a hassle but they have good strain selection

Brookline is considered one of the top 10 Disensaries in the u.s. because of the Quality of its product, the pleasant environment the building provides and most importantly ---for the knowledge, friendliness and no-rush generosity of the budtenders who do such a thorough job for us. Thanks! Sugestions: MANY more distilled STRAIN SPECIFIC tanks at a more affordable price. And of course, more Free Samples and BIG discounts . ; ) > .

Lovely place and lovely people. Here's their price list: https://www.evernote.com/l/AB53qsbp2otFE4HT7InyRrlgPhtoTRXPaH0

i went here for my first time when i got my card and i loved everything about it. it seems to be very busy so just be prepared to wait a little bit in line.

One of the best dispensary I've been to in mass, everything was amazing from customer service to flowers. For sure my favorite so far....

hardly find a place these days you see everyone putting effort getting along with one another and genuinely try to help each other out. Great reception staff and "Budtender" Annemarie (or Annamarie, I am terrible w/ name) is surely very tender and caring. well, not only taking care patinets' order, a couple jokes will make your waiting time absolutely a blast. And the stuff I got....they know what they are doing. the 1.2 gram cone rolled with "M" filter is a work of art. It's quite an experience gotta say...

NETA is the best place to get cannabis in Massachusetts hands down. It's a 20min train ride from my house, it's on the way to work. It's more affordable and better quality than any delivery service in the area. They have an ever rotation selection of strains, I've never gone and seen less than 10 available at any given time. It is the number 1 location in the state period.

The staff is very knowledgable & they really seem to care about their clients. It doesn't seem like they will tell you anything just to sell. It took a long time for me on my first visit; I had a lot of questions. Everyone answered my questions, even on the phone. Prices are fair, and I would go there again. I hope they get more CBD Products.

Awesome! The employees are very knowledgeable and will answer every question you may have. I do recommend ordering ahead, online on their website. You’ll still have to wait in line, but it won’t be as long as the full service line.

This is really my last resort when it comes to dispensaries for medical patients. -Always waiting reserved or not. -Not able to do your order I wish they care about the service a little more.

Quality no better than my delivery guy. Crazy prices this disabled woman can't afford. And very limited flower choices. Rip off.

the staff is exceptionally helpful, even if you're a beginner.

Great place and great service. They keep their menu up to date and are very helpful and friendly