MÜV - Apollo Beach

I do the pick up in the FTL area. I received some great product and the guys are great and down to earth. I had an order issue and after a quick call back Jeremy and his manager went out of there way for me to help me. I had a great experience and look forward to receiving my shatter delivery this week. I will be reviewing on my IG and youtube accounts this week. Pick up location is chill, friendly...a little bare to my recollection, but I'm more into quality and service over any aesthetics.

Wow, best Sunday afternoon drive I've taken in a while! This pot of gold dispensary was waiting for me at the end of the rainbow, in Apollo Beach! The building is clean both inside and out. You feel comfortable from parking lot to lobby! The staff was extremely nice, really friendly, and very knowledgeable. Not only did they know their product, they knew how to answer my questions about it. In this state of senior medical cannabis users, it's so important for a patient to feel comfortable with their purchase. Well, let me tell you, these folks are golden!

Loved everything about this place everyone there is so very nice. I have been on so many pain meds and fentnel patches and somas. 2 diff kinds of pain meds and this has been for the last 22 years. I received my card and went to a dispensary and I seem to allways haft to wait the last time was for a hour and a half. I have not been back. I tell everyone I know about this place how grate it is. It has changed my life. I would do anything to make sure this place stays open. I love the staff so nice and professional. I hope the owners will stick around. We need them. And I wish your staff worked everywhere I do business thay are that nice. When I open there door I receive a hello how are you today. You have been here before right ok let’s go. It’s so nice to go there. I just wanna talk to them and learn everything I can from them. Thank you for being here for us.

Very friendly atmosphere met Glen first nice guy seemed to know his stuff. Glen immediately started talking to me. Seemed like he wanted me to feel comfortable. Second I met Ashton she was very knowledgeable of the products explaining the products in detail while remaining patient as I learned. Though I did not make a purchase on this first visit everyone welcome me to come back again. I was even given a swag hat. Definitely will be back to purchase. Five stars!

I felt extremely comfortable, product grown next door. Thus far my favorite dispensary in Florida

Exceptional service. Love this place!

Every time I go I’m greeted and the clerks now how to make you feel like your part of the MUV family. For someone who has a military background and doesn’t talk much to people, I always catch myself having a conversation with them.

Why dont you list the % or ratios of your products? From looking at your website it looks like everything from the strains to the % amounts is all Unknown...

Hello All. I just felt the need to leave this here. I've been a patient in Florida for a little while now, but I've been a patient in another state as well in the past. I've sampled all of the customer service here in town a few times. Good sometimes not so great in areas as far as weight and quality is concerned. Growing pains I guess. I have to say I tried out MUV Altmed for the first time recently, though. They just opened a few weeks ago here in Tallahassee. Best CS phone support I could have asked for before even walking through your doors! Knowledgable and courteous even though I could somehow sense the kind of calls day they might have been having in their voice. Sometimes it can be a thankless job. I have lots of call center experience so I can tell when people go the extra mile in an industry that's a bit rougher than others I guess I can assure you. Two different phone calls and I came away feeling served from two different reps. So there is that. Kudos towards your managers and supervisors who trained them. Keep up the good work on that end. Their names are Alex and Desiree out of the Apollo Beach office. Take care of good CS that go the extra mile and the extra mile will come right back to your company. Ive seen it before. So then I drive over to your location and the first thing I see is a two lane drive thru. High five on that!!! There are no words. I haven't used it yet, but I will. Then I head inside looking like the limpy tired bum I've become and the service and smiles were still top notch!!! Then the staff proceed to explain everything in great detail without even having met me before or knowing what level of knowledge I have. I could have just went in there and said I know what I want, but they showed me so much more. I know better than to interrupt CS when they are taking the time to explain something to you and it's coming off as important to them because it is important to them. Again, that extra mile I mentioned before. Then the rep that attended to me asks...WOULD YOU LIKE TO SMELL EACH STRAIN????? I almost had to look to my left and right and say are you really asking me this???? WOW. Of course!!! Not once has another dispensery in town asked me that. So anyway I'm like please tell me all the ways...I could stay here and sample smells forever here, but you have a job to do so let me pay and get out of your way. Keep up the good work! I dont even know how many jars I smelled each time I went, but I exited out of your doors with such enjoyment I'm my face that it hurt and I can tell because I dont even smile anymore. I felt like a little kid that saved enough money to buy his first XBOX and finally walked out of the store with it. Anyway, I dont remember their names from the two times I went out there, but I'm sure you guys are resourceful enough to look that up on your end. Or If i see them next time I'm in the area, i never forget a face. Have a nice day, folks and I thank you kindly for your time. Fyi: Velvet Glove and Rainbow Trainwreck strains are the truth so far.

Good vibes and of course good product

I’d left a 3 star review for Muv for several months ago due to flower I didn’t consider up to par. I’m happy to now leave them a 5 star review. They are the only dispensary that does pick-up orders right. My last 2 purchased of flower were high quality medication. People always have a smile on their face and they are one of the few dispensaries to carry high CBD flower. Great work guys!

they have come along way and their concentrate s (some of them) are improving to a good to very good quality. flower way to expensive. and now that I have put 90% of my loyalty to muv its been over 2 weeks and they have nothing. shelves are bare. I've had to go to other places. this is supposed to be a medication. patients can't run out of medication!

I am extremely happy with the quality of the Muv products I have tried, especially the transdermal patches. I am more please with the staff and the the time they have all taken to listen to my concerns and share their knowledge of the products with me. I had the opportunity to meet Glenn Dickerson whom I found to be gentle, kind and welcoming. I also find it important to support Florida investors. Thank you Glenn and staff for all you do!

Great location! Great place! Looking forward to going back! ❤️

I've been to a few MUVs, but I just can't get enough of this one. Love the quality of their products & how helpful the employees are.

Worst dispensary in the entire state. Tons of great reviews that are all full of it. They are selling faulty Gpen gio cartridges, knowingly. Got flower cups of skrewball, found 3 seeds in an eighth. That's not quality. They say premium yet the product they sell is of street quality. And when filling out conplaints, it's almost impossible to get a hold of anyone on the phone. And when you do the most they are willing to do yo compensate you is give you a 25% discount to buy more faulty product. Even the PURE cartridges aren't even filled fully and had a huge bubble. it looks as though it was hit several times and put back. I was told the reasoning for this is that they store the product upside down. How can you sell faulty cartrdiges, knowingly, and not fix your mistake, instead tell people to spend more on more faulty products. And the prices are ridiculous. MedMen sell 1000 milligram carts for the same prices, and they're one of the biggest in the entire untied states. Muv acts more like a street dealer then a MMTC that wants to actually help patients.

Great selection and awesome people!

Nice always long waits

Had a terrible experience at this dispensary........We biked through Apollo Beach for 1½ hours and tried to make it on time despite no sidewalks and proper infrastructure in this area for bicycles (Learned that on the trip) but we were 1 minute late! We called ahead for the pick up order and the MUV rep was polite and helpful but that's were their professionalism ended. My experience at the store was entirely different. We show up one minute late and they turned us away and treated us like we were criminals because we were on bicycles lol. They said we banged on the windows! lmao we knocked on the on the glass because they were acting like we weren't standing at the door their so I knocked . Disingenuous behavior the staff had no empathy that we drove bicycles to get there and how long it took. I don't even like their products to be honest but its the only dispensary around in this barren wasteland that is reachable by bicycle then we waited for an Uber to pick us up and their security started acting like thugs saying they were gonna call the cops while we waited for our ride in the parking lot. We were exhausted from the ride so we decided to wait for an Uber. Wow is the only words I have for these guys trying to act tough while behind a fence saying they are going to call the cops... for what? Being a patron and driving to pick up my order and then waiting to get a ride back from Uber. Yeah I was upset because they refused us for 1 minute... Am I supposed to be stoked lol. Anyway I would advise anyone around here just order delivery from any other dispensary but these people....Flower is not good anyway and neither is the customer service.

Great place

Amazing, would love to have a loyalty discount! First time 25% off was nice too though

Very clean and the sales people very nice

Place is small and they don’t have a huge inventory but is super clean and neat. Everyone is friendly, knowledgeable, and willing to help. I started getting my meds delivered to my home and they won my heart after the first time. Didn’t think I’d live to see the day I would have cannabis legally delivered to my front door but here it is! Thank you guys!

Compassionate, helpful & fast! I used the patient care phone number to place my order and it was ready in 15mins when I was notified by text. Although the parking lot looked full, I was in and out with my merchandise in 8mins. Unbelievable first experience with my medical card; thank you to Julie at the customer service call center for guiding me through this process. Thank you MÜV!